We are a recruitment/staffing company seeking Call Centre Consultants to join our team of proffesionals! You will be responsible for helping customers by providing product and service information and resolving technical issues. companies include Media, telecommunication (networking), Banking and different types of insuraces.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields is a plus but not required as free training will be provided before commencing work.
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Salary range ( R4500-R8500) plus uncapped commission.
For applications or further information please contact Ms Nqobile on: 011 025 4674 or 011 027 4602. Alternatively WhatsApp Ms Nqobile on: 076 799 0306.
