Customer serviceJob search results in: Finance jobs in Gauteng

s within the business).Manage relations with top 50 clients to ensure the continuous improvement of customer retention.Establish and maintain professional relationships through networking with industr

advisor?The role of a financial advisor is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial advisor commands the respect and trust of those

reas to mitigate the risk and ensuring compliance to administrative processes resulting in improved customer service for both external and internal stakeholders.The successful candidate will be respon

ols available for outreach to source leads via outbound prospecting Make contact with potential new customers across a variety of channels - phone, email, social, chat Initiating the salesforce cycle

tions support: Provide operations support using standard operating procedures. This includes aiding customers and team members as needed to maintain consistent team performance.Compliance and Risk Man

Sector Knowledge & Specialisation: EnergyStakeholder ManagementBehavioural CompetenciesBuilding Customer RelationshipsBuilding NetworksBusiness AcumenCreating a Culture of TrustDecision MakingInfl

icationsDesign and develop reports and dashboards based on Business Requirements Document (BRD) and customer specificationsDevelop feasible technical specifications and process flows for data provisio

n Partnership type business advantageousSkillsStrong analytical and problem - solving abilityStrong customer service orientation and collaborative interpersonal styleEffective communication skills, bo

, 150 Short - term insurance FAIS credits, CPD and FAIS recognised qualification to deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling oth

) at an intermediate level.Duties & ResponsibilitiesDeliver positive, seamless and professional customer service during every interaction with the client in a considerate and timely manner.Maintai

iness cases and requirements and functional specifications.Scoping/running usability studies and/or customer research.Using data and metrics to test theories, confirm assumptions, and measure successC

es appraisal fairly and accurately in line with TCF and Nedbank InsuranceJob ResponsibilitiesEnsure customer satisfaction by always adhering to policy wording.Contribute to cost efficiencies through r

unities for growth and development.Core CompetenciesCultivates innovation - Contributing dependentlyCustomer focus - Contributing dependentlyDrives results - Contributing dependentlyCollaborates - Con

lar reports on delivery of services against agreed service level agreements and in terms of overall customer targets.Provide authoritative, expertise and advice to clients and stakeholders.Build and m

standard, implementing necessary performance counselling or disciplinary processesEnsuring that all customer queries and/or complaints are dealt with efficientlyIdentification and provision of trainin

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

an IT and digital strategy that ensures data privacy rules and data security are at its core.Design customer - facing self - service solutions that bridge the gap between legacy systems and modern tec

and Orchestrator tickets. Create new tickets as required to improve current journeys for Avo Seller Customer/Merchant/FE, NAM Customer/Merchant/FE, On Demand Customer/FE or cater to new business requi

center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our product

inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT syste

right place for you.Under direct supervision of a Bank or Market Manager, responsible for assisting customers in a transitional role focused on delivering exceptional service and quality with every tr

ed term contract to play a key role in supporting our Consumer Services Team to provide exceptional customer service and fraud prevention advice to consumers across the United Kingdom.We will provide

Call Agent (Fixed Term Contract) Job Purpose Are you looking for a rewarding career in banking and customer service? Do you have experience in forex and call centre operations? If yes, then Nedbank h

n/display techniques. The successful candidates will need to keep informed of competitor action and customer status and will be required to achieve pre - set sales targets.What will make you successfu

to projects on cryptography best practices in the Wintel and IBM Zos environments. Establishes good customer relationships and adheres to service standards to ensure a satisfactory customer experience

esthetically elevated, human - centred Designs for the business portfolio.The incumbent will have a customer - first, human - centered mentality as well as be grounded in design & systems thinking

jects, FSCA, and other audits as needed.Additional ResponsibilitiesAlways provide polite and timely customer service with a positive and professional approach.Maintain a consistent and exceptional cli

ral for the delivery of products and market solutionsConducts research, analysis and interprets the customer insight data in terms on an ongoing basisContinuously ensures that the solution built is al

ps with prospective clients Managing the existing portfolio of clients with the focus of maximizing customer size and trading volume, whereby you always work professionally, ethically, and customer or

Global Commodities Insights. The team helps clients to navigate between sales, product management, customer IT infrastructure and their S&P Global services. We use our expertise to demonstrate th

s are held with High risk suppliers to ensure benchmarking, contract, market analysis are understoodCustomer Experience:The incumbent is responsible for ensuring customer expectations are met through

meliness, profitability and accuracy of the underwriting process as well as our service delivery to customers. This position may require occasional travel for business meetings or training.Your Main T

adviser?The role of a financial adviser is one that demands utmost professionalism, integrity and a customer - centric approach. An accredited financial adviser commands the respect and trust of those

management Relevant regulatory knowledge Service level agreements Behavioural CompetenciesCoaching Customer Focus Decision Making Building talent Influencing Planning and Organizing Disclaimer Prefer

of buy - in Engage in cross - functional relationships to obtain and to provide work supportDeliver customer experience excellence aligned to Organizational values and service standards Build professi

Transformation: Drive digital transformation initiatives to modernize banking processes and improve customer experiences. Within this context Develop the bank's/business units/functions overall techno

tion with all presentations of AFS at Audit/Trustee Meetings is obtained.Ensuring that the Treating Customers Fairly TCF values are top of mind in all dealing with internal and external clients.Succes

es.Key ResponsibilitiesVehicle tracking and monitoring on multiple systems.delivering extraordinary customer service as well as conscious about our customers and their vehiclesafetyAccurate and timeou

ciples within a credit officials mandate level, based on the Absa Bank Credit Risk Model. To manage customers' accounts by ensuring the normalisation and rehabilitation of account management accounts

. Properly documenting and record the evidence. Appropriately managing cases through investigation, customer and business interaction and eventual resolution and closure. Logging Risk Incidents Using

tructions and compliant with Exchange Control regulations, thereby ensuring efficient and effective customer service delivery.Experience3 - 4 years Foreign Exchange experience3 - 4 years exposure to E

Vumele_Sabi South Africa is a category agnostic B2B trading platform and network for B2B & E2E customers focused on accelerating the velocity of commerce by enabling stakeholders access to supply,

well as group schemes.What will you do?As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of t

journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver customer support services to enhance the customer experience through the execution of predefined obj

nd influencing skills.Critical thinking skills.Strong communicator (verbally and in writing).Strong customer service orientation.Organising skills.Adaptable and open to learning.Why Join UsCompetitive

ify and initiate initiatives to enhance client experiences through digital solutions, understanding customer needs, and implementing digital strategies to improve engagement and satisfaction.Utilise d

ooking office approvals, credit requests, pricing, etc.; have a thorough understanding of Know Your Customer responsibilities, importance and requirements, and the ability to apply these principles to

ence:Supervise and support the execution of priorities by team against service level agreements and customer outcomesCompliance and Risk Management: Ensure that all team activities are in adherence to

, namely: Accountability, Attitude, Energy, Freedom & Professionalism Innovative thinker with a customer centric mindset and the ability to build relationships.Knowledge And SkillsOperating system

gers as part of Account Planning, coordinate and integrate annual and ad hoc business planning with customer and internal partners to prioritize strategic, mutually shared objectives. Build solid rela

cial Planning, Relationship Development, Workable Solutions, Interpersonal Skills, Financial Goals, Customer Relationship Management (CRM), Computer Literacy, Direct SalesJob descriptionJob OverviewA

journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver customer support services to enhance the customer experience through the execution of predefined obj

ms) at an intermediate level.Duties and ResponsibilitiesDeliver positive, seamless and professional customer service during every interaction with the client in a considerate and timely manner.Maintai

ob SummaryTo provide leadership in managing the Fraud Solutions Department specifically focusing on Customer Experience, identification of potential fraud, fraud trends and resolution thereof. Transla

anges and new trends in the regulatory environment by means of training engagementsProvide superior customer services and support to clients and internal stakeholders in respect of rendering Exchange

sales calls in accordance with predetermined schedules, campaigns and targets. Telephonically guide customers through the product offering, pricing, terms and conditions. Provide accurate and efficien

ties for growth and development.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

f the marketing and business strategies Behavioural CompetenciesBuilding Partnerships Communication Customer Focus Decision Making Initiating Action Innovation Work Standards Quality Orientation Pleas

eing available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance an

hips, feedback, and top - notch client service.Give regular reports on service delivery and meeting customer targets.PeopleBuild good relationships with colleagues, clients, and stakeholders.Play a po