Call centerJob search results in: IT, computing jobs in Johannesburg

hear from you.Key ResponsibilitiesCustomer Retention and CollectionsMonitoring of customer payments.Calling customers to follow up with outstanding payments.Liaising with the Customer Engagement team

d by and a fully - fledged subsidiary of Vodacom.Infinity Services Partner Company is looking for a Call Centre Team Leader to lead a group of customer resolution agents to ensure end - to - end custo

Relationship Management (CRM), Computer Literacy, Inbound Marketing, Sales ProcessesJob descriptionCall Centre AgentLocation: Sunderland Ridge, Centurion, Pretoria, GautengSalary: R5, 500 R9, 500 per

This is an entry - level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and Tra

ys per week on - siteThe ideal candidate has 35 years of outbound sales experience, preferably in a call center or customer - facing role within the software technology sector. A proven track record o

using DevOps, Continuous Delivery, and ITIL concepts for effective operations.Participating in on - call rotationRequirementsABOUT YOU: The ideal candidate has exceptionally high ownership, excellent

d by and a fully - fledged subsidiary of Vodacom Infinity Services Partner Company is looking for a Call Centre Supervisor to lead a group of team leaders to ensure end to end customer resolution and

and listening to them to gain a better understanding of their needs and that ensure that unresolved calls are escalated to the correct stakeholdersKey ResponsibilitiesHandle all inbound & outbound cus

n seven years of experience (with at least two years of Progressive Management Experience) preferredCall center experience preferredDemonstrated ability to coach and develop action plans, which maximi

ad Engagement and Conversion: 70% of timeLead and Applicant Engagement: Contacting leads - telephonically and via email - and, when required, applicants, to provide essential information about Nova Pi

tomer experienceWhat We're Looking ForHigh school diploma (or equivalent)1+ year of experience in a call center or customer support roleExperience with troubleshooting or problem - solving, preferably

l experience, e.g., as an (office) assistant, support staff, administrator, customer support agent, call center agent, etc.You have previous remote work experience, are skilled with computers and the

re Looking ForHigh school diploma (or equivalent)Experience leading a team in a customer service or call center environmentA passion for developing and mentoring others to achieve successStrong commun

ence:Solid understanding of support platforms and customer experience best practices.1 - 2 years of call center or customer support experience.Education & Certification:Matric (mandatory).BCom Degree

criptionThe Team Leader, Operations is responsible for the day - to - day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

We are hiring a Call Centre Team LeaderThe Call Centre Team Leader is responsible for overseeing and managing a team of call center agents to ensure optimal performance, customer satisfaction, and ach

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

We are hiring Call Centre Support AgentsThis position is responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast - track re

Insurance Industry experience 4 + Years of experience as Employee Benefits Fund Admin/ Claims Admin Call Center experience Retirement fund claim administrators who know to process retirement, death, f

oring AgentThis position is responsible for the monitoring and management of risk events within the call center support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

ed daily as per the queuing requirements of the client and operation. Required Experience5 Years of Call center systems and agent support experience.3 years of Asterisk system experience. 5 Years of D

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

l candidate for this role will have: A minimum of 2 years relevant experience including 1 year in a call center environment (Credit Vetting) essential And Previous Credit Vetting experience essential;

TitleCall Centre AgentJob DescriptionEducationNational Certificate Level 4 (N4) / Grade 12 (Required)Languages

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring Manage incoming calls and emails for both English speaking banking and business customers. Respond to emails, and review contracts and other d

fall under your purview, as will participating in a regularly scheduled after - hours/weekend on - call rotation. In terms of requirements, at a minimum, you should hold a high school diploma or equi

segment on a national or geographic basis.Incumbents at the Director and Senior Director level typically manage other sales managers.Incumbents at the Manager level may manage only individual contrib

To develop and maintain optimal internal and external outsource provider relationships To supervise call centre outsourcing processes in order to ensure consistency to Vodacom standard Plan, monitor a

o be a part of our team?Compiles staffing level requirement forecasting and workplace scheduling in call - center environments.Prepares reports to determine call volume, calling patterns, service tren

ters.Want to be a part of our team?Analyzes, monitors, and evaluates the function of the workforce (call or service) center by monitoring activities on a real - time basis. Creates schedules and provi

ormation about products and/or services, answering questions, and resolving problems and issues.The Call Center focus specializes in placing or answering calls to customers related to pre - and post -

ience in designing complex networksThe incumbent must have the people skill to convince others (typically Solutions Architects) to change their proposed designs for the better.The incumbent must have

S DATA CAPTURES CLEANERS DRIVERS CODE 10&14 WITH PDP FORKLIFT OPERRATORS CLERKS SECURITY GUARDS CALL CENTERS FOR MORE INFOR CONTACT OUR HRM PERSONNEL: TELL:0825190907 FAX:0866085960 EMAIL ADDRESS:

ngoaneTel:(+27)79 838 3623 Positions available:•Customer Service Agents•Customer Service Supervisor•Call Center Agents•Ticket Agents•Office Admin Clerk•Receptionist NB: - If you are interested in this

We are urgently in need of Call center agent to start work immediately for permanent position . To apply to this job please send us your details by sms to 064 059 6426 Mail: mabuzacleo99@gmail.com

Our Client are in need of a Call center agents urgently to start working for they're Company . Salary mintoy basic + Com If interested to the post kindly apply by forwarding your CV to fionas

Call center agents needed to start work immediately.Salary R7200, call or SMS Omega on 0835130342

My Client in Sandton is urgently looking for a Customer Care Call Center agent. This person must be well spoken, with excellent verbal skills and a telephone manner. Must be able to handle high volume

Time sheets / overtime / Standby Reporting of Remedy and SLA Main Responsibilities / Tasks: Remedy call logging, escalation and reporting Customer service delivery Support of Customer relationship as

SQL Developer will be part of the organisation’s Development team and will be direct support to the call center. Will be involved in new developments, maintenance of current solutions, reporting and d