Call agent

ermanent position (3 months probation period) Benefits (Group Life Cover and Retirement Annuity) Monday - Friday 08:00 am till 04:30 pm) No Weekends To calls and whatsapp contact 0318296484/0714832281

ermanent position (3 months probation period) Benefits (Group Life Cover and Retirement Annuity) Monday - Friday 08:00 am till 04:30 pm) No Weekends To calls and whatsapp contact 0318296484/0714832281

e to work under pressure • Reliable • Time management • Able to work in a team Remuneration Structure To calls and whatsapp contact 0311710046 0318296484 / 0714832281

nvironment Responsibility:• Communicate with customers by responding to email queries and telephone calls promptly, professionally and accurately • Manage the entry of all customer orders for your spe

tion (3 months probation period) Benefits (Group Life Cover and Retirement Annuity) Monday - Friday 08:00 am till 04:30 pm) No Weekends To calls and whatsapp contact 0311710046 0318296484 / 0714832281

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

Waiters/Barmen/Chefs/Drivers/Call Agent/Retail Staff/Cleaners We open Monday to Saturday (07H30 - 17H00). Corner Commissioner and Eloff Johannesburg. Email sydwellrecruitment@gmail.com Cell 078 935 6700

nvironment.The Role:As a Real - Time Schedule Analyst in the Workforce Management department of our call centre, you will play a critical role in ensuring optimal scheduling and staffing levels to mee

th requests.Understand the agents/guests needs in each booking, if email does not help clarify then call the agent. Design itineraries around company guidelines and product knowledge e.g. area, variet

to maximize campaign efficiency. Manage dialer settings, including pacing, lead prioritization, and call dispositions. Ensure compliance with dialing regulations and internal policies. Troubleshoot an

per booking.Understand the agents/guests needs in each booking, if email does not help clarify then call the agent. Design itineraries around company guidelines and product knowledge e.g. area, variet

hefstroom.Purpose Of The RoleThe Escalations Support Agent is a shift basis role in customer facing call centre. The agent will work with complex customers and handle escalation from failed first cont

to quoting.Understand the agents/guests needs in each booking, if email does not help clarify then call the agent. Design itineraries around company guidelines and product knowledge e.g. area, variet

oting.Understand the owned agents/guests needs in each booking, if email does not help clarify then call the owned agent. Design itineraries around company guidelines and product knowledge e.g. area,

d by and a fully - fledged subsidiary of Vodacom.Infinity Services Partner Company is looking for a Call Centre Team Leader to lead a group of customer resolution agents to ensure end - to - end custo

imum of 3 years experience in selling short - term insurance either as a broker agent or tied agent Call center agents/ other Sales Consultants are not preferred unless they have a minimum of 5 years

Job Title: English Speaking Call Center AgentLocation: Cape Town CBDSalary: Between R9 500 & R12 500 per monthStart Date: 3rd July 2023Working Hours: 24/7 environment with 5 days on 2 days offJob

ment of the following performance metrics are non - negotiable tbe successful in this role:TelephonyCall Answer Management: compliance with an average of 95% tbe answeredCall Answer Management: 80% of

successful candidate will be responsible for supporting the Sales department by responding (through calls and email) to typical client queries to assist clients in a smooth onboarding process. The que

h/ under guidance of the Hearing Hub Manager and RTA (as a supporting role), by considering inbound call volumes, retention tasks, lead volumes, live chat volumes and general seasonality. Manage the C

he WFM Administrator will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an env

t route couriers (owner drivers) 3. Quality assurance agent – checking of documents (shift work) 4. Call centre agents In exchange competitive salaries are offered with company perks. Please see below

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

overall profitability of the company. Leads and manages a team of CSS's in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placi

by and a fully - fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Call Centre Supervisor: RetentionsLead a team of team leaders to ensure comprehensive customer resol

Marketing or signage faade upgrades to name a few) Repairs and maintenance of managed premises via call center agents and Maintenance officer teams Design team managing all NBR requirements and manag

per booking.Understand the agents/guests needs in each booking, if email does not help clarify then call the agent. Design itineraries around company guidelines and product knowledge e.g. area, variet

to service - level agreements (SLAs).Key ResponsibilitiesAssist Field Agents who contact the Mukuru call centre, Agent Support Line, WhatsApp channels, Zendesk, Xcally, Snapengage, email, or other acc

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

uired 1 Soft Skills 2 Other Language Required 2 Soft Skills 3 Job Description Job Function - To log calls via the HP Service Management system and the telephone from clients according to SLA and to re

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

r focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive a

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

Dedicated product telephone sales agents needed for call centre job in sandton, randburg and roodepoort. Are you inexperienced in call centre? If yes we provide training for inexperienced agent for f

AGent Notice my client is looking for staff for the month of June - July with no call center experience jobs now available in the Contact Center industry as such we are looking for honest yet hardwork

er service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly.ROLE REQUIREMENTThe logging

ion at the core of every decision and behavior. The role will consist of both incoming and outbound calls focused on customer service and sales and could potentially evolve into a shift - based role t

ons to be processed fairly.Position Responsibilities Key Responsibilities: Make outbound collection calls to customers with past due accounts. Negotiate payment plans and settlements with customers to

hanics, our clients and managementOn a typical day you will: Manage large amounts of incoming phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and

an ID apply by Contacting me, whatsapp OR EMAIL ME zikhalixolani60@gmail.com Xolani Zikhali JABBA MOBILE DIRECT : RECRUITMENT AGENT 102 BRAM FISCHER ROAD DURBAN CALL : 078 974 9184 WHATSAPP/CALL

ent.Last but not least, your proficiency in working with Workforce Management (WFM) tools and other call center software solutions equips you with the capability to effectively forecast, schedule, and

g the Dialler strategy and monitoring the daily functionality of the Dialler, in line with relevant Call Centre regulations and internal/external SLAs. They will also produce a variety of Management I

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

rvice, Escalations and disputes.Knowledge of Collections pre legal, legal, EDCs and Reloads.5 years Call Centre experience a must.3 years of Quality Assurance experience.Knowledge of LMS SystemKnowled

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service