Call agent

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

screening questions.Key Responsibilities POSITION RESPONSIBILITIES Handle inbound customer service calls in a professional and courteous manner. Assist customers with inquiries, complaints, product i

record. Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our Cape

g)Product knowledge and system navigationCustomer engagement and complianceMonitor live or recorded calls to evaluate agent performance against KPIs and quality benchmarksIdentify performance gaps and

Job DescriptionMaintain and develop internal/client quality standards. Assess support interactions (calls, email, chat messages) based on established quality standards. Accompany evaluations with mean

the actual sale. Your duty is too market. Capture Clients Details if they want an Affinity Agent to Call them. No experience or qualifications needed and great remuneration. Email: joshua@affordableme

do the actual sale Your duty is to market Capture Clients Details if they want an Affinity Agent to call them No experience or qualifications needed and great remuneration Email:thwalaadeliade@gmail.c

the actual sale. Your duty is too market. Capture Clients Details if they want an Affinity Agent to Call them. No experience or qualifications needed and great remuneration. Absolutely no fees require

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

mum of 3 years' experience in selling short term insurance either as a broker agent or tied agent. •Call centre agents not preferred unless they have a minimum of 5 years' experience •All required reg

If you are interested, send your CV to keeyalenm@surestrat.co.za \ For any further enquiries please call Keeyalen on 0798192015. website – www.lasrisk.co.za Occupation: Sales agent Salary: Commission

egularly pass on customer feedback to the Product/Reservations teamCustomer in - country experience:Call clients upon arrival in country and check on their wellbeing throughoutCommunicate any tour/exc

ractor in delivering Local Fund Agent (LFA) services in the South African region to respond to this call. Local Fund Agents are appointed by the Global Fund to Fight Aids, Tuberculosis and Malaria (th

and Regional)Managing Store Universe across service provider functions managing the no. of stores, call cycle, frequency & durationManagement of sales drivers and sales developmentMerchandising a

address customers needs and concerns. Graduate in the finacial sectorPrior customer service and/or call center experience a plusQualificationsMinimum RequirementsMatric/Grade 12Minimum 2 - 4 year of

ntegrated into the overall customer services processes to best support a great customer experience. Call Centre Leadership & Performance Management: To ensure that the Operational Support environm

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

nsitive manner and to take ownership of customer retention initiatives in cases of service failure. Call Centre Leadership & Performance Management: to ensure that the CS environment is lead from

and Regional)Managing Store Universe across service provider functions managing the no. of stores, call cycle, frequency & durationManagement of sales drivers and sales developmentMerchandising and P

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an outbound call centre.Currently unemployedWorked with targets and deadlines.Analyse accounts and devise a coll

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

ence:Solid understanding of support platforms and customer experience best practices.1 - 2 years of call center or customer support experience.Education & Certification:Matric (mandatory).BCom Degree

Will Bring To The Role You have 2 years of experience in collections and utilities working in a BPO call center environment. You have great knowledge of managing agent performance in line with Sigma p

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

aler Management experience of minimum 1 year Minimum of 3 years experience in the interpretation of call centre analysis Proven record of formulating strategies and ability to effectively analyse busi

Experience Grade 12 Customer Service oriented and experience Coordinating Schedules & Appointments Call Centre experience beneficial Continuous Improvement experience beneficialJob Requirements & Oth

b Title Customer Support AgentJob Type ContractBusiness Unit FeverTree Financial ServicesDepartment Call CentresNumber of Positions 1Location - Town / City Port ElizabethLocation - Province Eastern Ca

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

s a firm believer in the African opportunity and our diverse talent reflects this.The position is a Call Centre Agent within the Customer Service Centre.Key Result AreasClient Service DeliveryDeals wi

mers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. Product Experts ensure that prospective customer calle

t Recruiter: Lebohang MonateAdvert closing date: 18/04/2025Job FamilySales and ServicesCareer StreamCall Centre (Service)Leadership PipelineManage Self: TechnicalJob PurposeTo provide professional and

Experience Sales agentsWe are a fast growing call center that is looking to employ experienced call center agents. If you are a vibrant, passionate and enthusiastic individual that is interested in sa

Call Centre AgentWe are looking for Call Centre Agents within the industry in Durban.Call Centre Agents· Minimum 3 to 4 year Call Centre experience with track records· Ensuring all company standards a

ONLY FROM 1 JULY 2024 - 30 APRIL 2025Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

ONLY FROM 1 JULY 2024 - 30 APRIL 2026Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

ONLY FROM 1 JULY 2024 - 30 APRIL 2026Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

ate the adoption of workforce best practices across markets.Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will i

tion monitoring. Performs further deep dive of other relevant data when necessary. Calibrations and Call Listening - Prepares in advance to analyze calibration material, and ensures compliance with de

al fieldMinimum 3 Years experience in a management functionExperience with commission structures in call center or sales environments is advantageous.Deliverables include, but will not be limited toUn

ency. Use data to drive continuous improvement, resourcing decisions, and strategy. Debt Book & Call Centre Management Own operational oversight of the BNPL debt book, ensuring sustainable perform

ontact centres globally. Duties: Identify, analyse and report operational performance data Assemble call flow data for budgetary and rostering purposes Responsible for supporting the production of for

INCLUDE BUT ARE NOT LIMITED TO To liaise with all role - players regarding resource requirements in Call Centers and service level targets that need to be achieved. To forecast call volume accurately

on matters.Want to be a part of our team?The purpose of this role is to monitor and evaluate Agents calls in order to ensure a high and consistent standard of performance.Working at NTT Call Evaluatio

o be a part of our team?Compiles staffing level requirement forecasting and workplace scheduling in call - center environments.Prepares reports to determine call volume, calling patterns, service tren

gets.Address non - performance of team members Prepare for and hold weekly team meetings to discuss call quality.Provide advice to team when required.Periodically listen in on calls to assess the qual

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

cized text below each section header Inbound Customer Care AgentRole Overview: We are looking for a Call Center Representative that will be the liaison between our company and its current and potentia

wn.The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the qualit

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

ption:RESPONSIBILITIES:Responsible for the optimal leveraging of technology and software to improve call centre operations and customer interactionsWork with Product Managers and with support manageme