Call centre agents

E than just a basic salary? We are looking for telesales agents. As a sales consultant, you will be calling small to medium business owners from all over the country. Work Hours: 08h30 to 16h30 Monday

ssional services company is seeking motivated customer service/sales advisor for a vibrant adynamic call centre environment. Job requirements: We are looking for agents with a passion for customer ser

We are currently training waiters, bartenders and chefs mostly, but call center agents as well. After training the candidates will receive certificates and immediately we will assist them with job pla

tention, Data Review, Skilled Multi - tasker, Key Accounts, Oral Communication, Communication, Cold Calling, Negotiation, Electronic Data Capture (EDC)Job descriptionMango5 is currently seeking to emp

usiness objectives.Key Roles and Responsibilities: Contribute to the process of managing tickets or calls logged at the service desk. Ensure all incidents which are logged, are accurately categorised.

ans and culture that allows you to further your career.You Bring1 2 years administration experience.Call Centre Experience.Finance experience especially in deposits and withdrawals processes and proce

We are hiring Call Centre Support AgentsThis position is responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast - track re

may arise. Additionally, you may also be involved in providing training and guidance to clients and Call Centre Representatives on the proper usage and optimization of cash management devices. Overall

WELL ESTABLISHED CALL CENTRE NOW RECRUITING IN CHATSWORTH!!! Rules created by the agents with the most flexible and enjoyable working conditions. No Marathons, No Public Holidays!! Monday to Friday 8a

and sales - driven individuals with a great sense of humour to lead a diverse inbound and outbound call centre in sandton and Ransburg . Start working immediately. The successful applicant should pos

We are currently looking for energetic, self motivated and target driven sales agents to work at an outbound call centre in Randburg. Sales experience is an advantage. Basic plus commission

s, UDM has grown from a small seed into a highly successful, one of a kind, referral based outbound call centre with highly talented and successful sales staff that are passionate about what they do e

suring results are driven by producing quality outcomes and interactions for customers. 2 - 3 years call centre experience, and proven track record with a sales environment. 2/3 years team management

e to join our fast pace and vibrant Team. Requirements: Matric or Equivalent 6 - 12 Months outbound call centre experience No criminal record Well spoken English and 1 additional South African Languag

elevant computer applications. Knowledge of customer service principles and practices. Knowledge of call centre telephony and technology. Customer service experience. Good data entry/keyboard skills.

es Knowledge and Experience: Matric with English as a first language Minimum 6 - 12 months unbroken Call Centre Customer Service Experience A clear credit and criminal record Ability to speak, read an

ob requirements: Minimum one year sales experience selling short term insurance or have worked in a call centre environment. Relevant skills and qualifications. About company: 1 Insure SA shines brigh

ogistics environment will be best suited because of complex query resolution exposure. 1 year solid call centre/helpdesk experience in a similar environment. Matric with Maths or Accounting. Ability t

winning team, we offer full training and a host of other great benefits. Minimum 12 months unbroken call centre customer service experience. Ability to speak, read and write fluently in English Custom

Exciting opportunities exist with COID Support based in Centurion, seeking experienced outbound call centre / administrative agents from 1 February 2018.Job responsibilities: You will be handling all

ntract Grade 12 qualification or relevant tertiary qualification 3 years’ experience in Collections Call Centre Minimum 2 year supervisory experience Knowledge of NCA requirements pertaining to collec

berg. Job requirements: The position requires you to have a minimum of 6 months sales experience in call centre or direct marketing We offer full training very lucrative commission’s structures Kindly

driven sales environment (preferably within the Financial or Real Estate industry) Minimum 6 months call centre or telesales experience Matric Clear ITC Clear criminal record Extremely well spoken, co

We are looking for sales agent & debt collectors agents, with or without experience, candidates must be able to communicate with customers, using outbound call centre

ort agents. Should you have the following criteria, please submit your CV for consideration. Matric Credit & criminal clear Fluent in English Six months customer service or call centre experience.

QUEENZAMAKHOSI AGENTS Position Call Centre Agent Team leader Admin Clerk & consultant We're on the lookout for people like us; people who put our clients/customers at the heart of everything they

ividuals interested in building a long - term career and financial independence! Position: Outbound Call Centre Sales Agents Calling qualified leads Achieving monthly sales targets Professional presen

descriptionWe are looking for enthusiastic and driven agents to join our team.Requirements:Relevant Call Centre Sales experiencePreferably have UK Sales experienceMatric/Grade 12 or NQF 4 equivalentEx

ntegrated into the overall customer services processes to best support a great customer experience. Call Centre Leadership & Performance Management: To ensure that the Operational Support environm

llsAttention to Detail, Persuasion, Working Experience, Computer Literacy, Insurance Industry, Cold Calling, Interpersonal SkillsJob descriptionSenior Sales AgentGetSavvi Health is an exciting, growin

le transport - Responsible and be able to put in more hours if targets are not met - 1 year minimum Call Centre Sales Experience (please do not apply if you do not meet this requirement) Basic - R5500

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

nsitive manner and to take ownership of customer retention initiatives in cases of service failure. Call Centre Leadership & Performance Management: to ensure that the CS environment is lead from

andard TimeJob PurposeResponsible for driving the efficiency and effectiveness of the agents in the Call Centre who are part of the finance team, with the purpose of increasing debt collection, data a

tricsLegal investigative processes (including affidavits)Criminal/SAPS procedures (processing cases)Call centre and sales processesClient complaints processesPersonal attributesTenacity and determinat

ing industry Customer Support management experience required including experience in the setup of a call centre Working knowledge of customer service software, databases, and tools Ability to think st

We are searching for experienced Customer Service Agents to join our team of Call Centre Customer Service Representatives to build a positive relationship of teamwork, trust, and excellence.

mance. create and maintain a positive work environment.Requirements Of The RoleExperience of BPO or call centre or similar environmentStrong understanding of TTECs business, core values, and goalsAbil

le data driven decisions with a focus on continuous improvement. Experience in managing agents in a call centre.KnowledgeStrong knowledge of Individual risk products and benefits.CompetenciesCommunica

le data driven decisions with a focus on continuous improvement. Experience in managing agents in a Call CentreKnowledgeStrong knowledge of Individual risk products and benefits.CompetenciesCommunicat

hiring for a Property Risk Surveyor in the Gauteng region. This role is a support to our commercial call centre sales and Tied Agents. The successful candidate will survey risks and make recommendatio

ance in the Learning field. You will be part of the leadership team in region and the SME for L&D locally in South Africa.This role is ideal for a self - motivated, energetic and enthusiastic Learning

ales targets and KPIs.Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure.Ensure agents

les targets and KPIs. Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure. Ensure agent

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

it comes to tracking down the individuals responsible for paying off a debt as customers may avoid calls from collections agents or quickly hang up.Role Objectives:Answering or making calls to client

Job DescriptionMaintain and develop internal/client quality standards. Assess support interactions (calls, email, chat messages) based on established quality standards. Accompany evaluations with mean

ss, and implement strategies for improvementEnsure service level excellence by effectively managing call volumes, response times, and customer satisfactionMentor and develop tenured agents, fostering

lly and within SLA (where applicable), generally 45 minutes. To answer and attend to incoming phone calls promptly and in a professional manner, displaying empathy and being courteous at all times. To

g)Product knowledge and system navigationCustomer engagement and complianceMonitor live or recorded calls to evaluate agent performance against KPIs and quality benchmarksIdentify performance gaps and

iny as a proudly African group.Job SummaryTo provide holistic financial planning solutions telephonically for clients through regular reviewing the clients portfolio in order to build a sustainable Vi

er and including AWS Connect Telephony platform. - Strong knowledge/understanding of Amazon Connect call flows, announcements, dial plans, skills, and routing. - EC2 / VPC & General AWS Environmen

address customers needs and concerns. Graduate in the finacial sectorPrior customer service and/or call center experience a plusQualificationsMinimum RequirementsMatric/Grade 12Minimum 2 - 4 year of

dle all cancellation requestsHandle all client queries relating to possible cancellationsEnsure all call backs and follow ups are concluded first thing each morning, every day on all pendingsIf compla

ma in related field.Coaching and analysis experience.What Youll Do For The BrandAd hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurateMonitor and evaluate cu

Plan and assist in conducting of regular quality and risk review procedures Accurate measurement of call and data quality Identify improvement opportunities Provide feedback to individuals and leaders

on Proactively identify customer needs to drive satisfaction and improve retention Conduct outbound calls as required: health checks, surveys, abandoned call follow - ups, and introducing new products

on Proactively identify customer needs to drive satisfaction and improve retention Conduct outbound calls as required: health checks, surveys, abandoned call follow - ups, and introducing new products