Customer Services Representative

ing ThingsManaging TasksConvincing PeopleEstablishing RapportInterpreting DataTechnical CompetenciesCustomer Understanding (Business Banking)Product Knowledge (Business Banking)Client RetentionRisk Ma

ents by identifying client needs and recommending tailored insurance solutions to meet the specific customer requirements, whilst achieving sales targets in a call centre environment.WHAT WILL MAKE YO

egotiation skills Ability to interact with multiple stakeholders with very strong and diverse views Customer Relations Assertiveness Conflict Handling Diplomacy Planning and forecasting Integrity Hone

ces Computer skills (MS office i.e., Word, Excel, PowerPoint) Core competenciesCultivates InnovationCustomer FocusDrives ResultsCollaboratesBeing ResilientPersonal attributesBuilds networksBusiness in

vering strategyDelivering performanceActing professionallyAwareness of the market/procurement/IT environmentAttention to DetailDriving changeCustomer thinking & focusStakeholder ManagementTeamwork

ion Flexibility and adaptability Communicates effectively Plans and aligns Action oriented Treating customers fairlyPlease note: Your application will not be deemed complete without all required docum

knowledge of BDAPersonal qualitiesStrong numerical orientationHighly organized with a high level of customer focusAccurate and detail orientatedCritical and analytical capability Ability to perform we

ng, analysis & reportingMobile marketing principlesContent marketing principlesCore competenciesCustomer Focus CollaboratesCultivates Innovation Drives resultsBeing resilient Personal attributesAn

and interest Relevant regulatory legislation and compliance knowledge and interestCore competenciesCustomer Focus CollaboratesCultivates Innovation Drives resultsBeing resilient Personal attributesTe

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround tim

rvice levels across.Actively manage and report on operations and the achievement of targets.Resolve customer queries or complaints effectively and within SLA, maintain service, quality and desired out

that takes the limits off living.We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countrie

pendentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyPersonal Attri

ce rendered by the representative.Monitor on an ongoing basis that the representatives are treating customers fairly.Monitor representatives under supervision: (should this not: Ensure representatives

global and enterprise - level merchants Analyzing and enhancing sales efficiency Develop and refine customer satisfaction strategies Motivating and nurturing the local sales team for optimal performan

ovided by Santam, with due consideration to fairness, equity and materiality principles of Treating Customers Fairly.What will make you successful in this role?Mandated to recommend to stakeholders in

healthcare to address their specific needs. Handle objections and negotiate to close deals. Manage customer relationships and provide excellent after - sales support. Track and report on sales perfor

luency in English is mandatoryExcellent communication and interpersonal skillsStrong competency for customer service in the professional services industry requiredProficiency with computers, especiall

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

independentlyOptimises work processes contributes independentlyResilience contributes independentlyCustomer focus contributes independently ValuesCare contributes independently Collaboration contribu

asic DTP knowledge Branding and Corporate Identity knowledgeCore Competencies Cultivates Innovation Customer Focus Drives Results Collaborates Being ResilientPersonal Attributes Good relationship / st

acumenCommunicates effectivelyDecision qualityAnalytical thinkingCultivates innovationPlan and alignCustomer focusCollaboratesInfluencing and gaining commitmentDrives resultsTeam successBeing resilien

strategy at the time.Builds relationships with senior management in order to effectively serve the customerFrequently engage / communicate with account/customersManage customer perceptions of service

erstanding of macroeconomics, capital markets trends, competitor activities, industry dynamics, and customer trendsJSE listed experienceSkillsExcellent communication and interpersonal skills (superb w

Prefered skillsSales, Business - to - Business (B2B), Customer Relationship Management (CRM)Job descriptionTeltonika South Africa Limited, a subsidiary of Teltonika IoT Group, is seeking an ambitious

3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re - packaging, processing and c

Prefered skillsSales, Business - to - Business (B2B), Internet of Things (IoT), Exhibitions, B2C, Customer Relationship Management (CRM), Presentation Skills, Hardware SalesJob descriptionTeltonika So

amounts of data, and facilitating decision - making to deliver on business objectives and improved customer experience.What will you do?Key AccountabilitiesOwn data integrity and conformity to meet b

esources CommunicationComputer LiteracyTime ManagementAccuracy and attention to detailDeliver great customer servicegood judgment, attention to detail and confidentialitySupporting and Working with Ot

- Business (B2B), Internet of Things (IoT), Lead Qualification, Exhibitions, Business Travel, B2C, Customer Relationship Management (CRM)Job descriptionTeltonika South Africa Limited, a subsidiary of

rformanceWhat will you do? To provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework. To work in allocated key account

Prefered skillsSales, Sales Target Management, Business - to - Business (B2B), Oral Communication, Customer Relationship Management (CRM), Negotiation, Sales Processes, Communication, Identifying New

onsible and accountable for effective Branch SecurityConduct a comprehensive risk assessment of the customers areaConduct regular branch evaluations minimum requirement once a monthConduct regular che

rformanceWhat will you do? To provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework. To work in allocated key account

e Quality Assurance Consultant is responsible for Assessing and evaluating the interactions between customer service agents and Santam clients, provide coaching to consultants, escalate urgently to ma

p;  Working closely with the Trade Marketing Manager, you will report to the Category and Customer Executive. The Brand Manager will need to juggle multiple brands at various stages of

ehiclesDelivering objectivesSupporting and working with othersActing professionallyDelivering great customer serviceWe welcome applications from all suitably qualified candidates, but SA citizens will

rformanceWhat will you do? To provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework. To work in allocated key account

rting trends and solutions pertaining to processes, operational or technical challenges that impact customer service in an effort to improve service delivery.General relationship building internal and

insightDecision qualityAnalytical thinkingCultivates innovationPlans and alignsConcern for accuracyCustomer focusCollaboratesDrives engagementDrives resultsTeam successBeing resilientTech savvyBuild

e Quality Assurance Consultant is responsible for Assessing and evaluating the interactions between customer service agents and Santam clients, provide coaching to consultants, escalate urgently to ma

ected. Typically reports to top management. The successful candidate will understand what motivates customers to buy and know how to tap into those needs and desires in an effective way.Responsibiliti

sers, system integrators, EPC's and process OEMs to plan strategies, provide quality service, train customers, and provide support necessary to attain customer goals and objectives.Anticipate obstacle

. Utilising a variety of channels, including phone, email and social media to engage with potential customers and qualify leads. Collaborate with cross - function teams to align on messaging, solution

y creating new and better ways for the organisation to be successful.Client Focus - Building strong customer relationships and delivering customer - centric solutions.Drives Results - Consistently ach

y creating new and better ways for the organisation to be successful.Client Focus - Building strong customer relationships and delivering customer - centric solutions.Drives Results - Consistently ach

responsible for providing industry - leading levels of service to clients while taking care of all customer document destruction needs, including transporting supplies and materials, safely and in ac

responsibility to do after hours Strong numerical orientation Highly organized with a high level of customer focus Accurate and detail orientated Critical and analytical capability Ability to perform

urity, confidence and resilience Strong numerical orientation Highly organized with a high level of customer focus Accurate and detail orientated Critical and analytical capability Excellent listening

t UsBolt is one of the fastest - growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. Were a global team of more than 100 nationalities joined on a common mis

ure person with the sense of responsibility to do after hours Highly organized with a high level of customer focus Excellent time management Accurate and detail orientated Ability to perform well unde

we ensure that they are empowered with the trended insights that cover their industry, category and customer / client / consumer market. Our clients expect us to tap into the best minds and skills fro

onsible and accountable for effective Branch SecurityConduct a comprehensive risk assessment of the customers areaConduct regular branch evaluations minimum requirement once a monthConduct regular che

onsible and accountable for effective Branch SecurityConduct a comprehensive risk assessment of the customers areaConduct regular branch evaluations minimum requirement once a monthConduct regular che

plete daily tasks with close monitoring of standards and hours of subordinates.Client retention and customer service levelsi. Maintenance of positive customer relationshipsQuality Management/ Ops Proc

and contractors.Maintain accurate records, reports, and interpret safety statistics.Attend internal/customer meetings and provide operational SHE feedbacks.Ensure compliance with material handling gui

ate Banking5 - 7 yearsRRelevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their fu

ous experience as an account analyst or similar position to gain exposure to lending principles and customer service.Product Knowledge - (Business Banking)Agricultural Knowledge / ExperienceAdditional

Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of Outlook Ability

Fluent in English Thrives in social environment Commitment Whether you have experience in retail, sales, customer service or no experience at all, we may have a role for you as a sales representative