Customer serviceJob search results in: Jobs in Cape Town

suring weekly time and attendance and employee records are complete and submitted to HR. To execute customer service initiatives in store and take corrective action that results in a great customer ex

our clients global employees in collaboration with our network of local partners.Were looking for a Customer Success Associate based in the EMEA region to support a high volume of tech - touch and low

erchandise levels, driving availability of merchandise on the shop floor and offering assistance to customers, leading to a positive customer experience.The NSRI has 50+ stations, satellite stations a

ccordance with agreed procedures, protocols and time - scales delivering professional, high quality customer - focused service through all customer touch pointsOverviewEducationMatric EssentialRelevan

ding the length of wait for food items, recook orders, and product availability.Interpersonal SkillsCustomer Service OrientationTeam WorkInterpersonal SkillsDiversity RelationsCommunicationsCommunicat

ent corrective action, up to and including termination of employmentEnsure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectationsCommunicate e

scalability.Cross - Functional Coordination: Work closely with product, engineering, marketing, and customer success teams to ensure smooth execution of company objectives.Systems & Tools Management:

dministrator).Skills and CompetenciesGood communication skills (Excellent verbal and written skills)Customer service skillsOrganizational skills - Ability to manage multiple tasks, prioritize effectiv

successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay - outs, customer service and complianceWi

all departments within their region a feedback loop to ensure the preservation of high standards of customer service.Weekly completion and submission of CRM report to Managers to deliver customer info

aries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit

on, setting deadlines, and monitoring performanceDeveloping and maintaining good relationships with customers and Suppliers.Developing ways to increase the quality of customer service and increase cus

hygiene are complied with within all tasks undertaken.To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.Ass

l SkillsLearningDecision - MakingProblem SolvingComputer SkillsBasic MathematicsInterpersonal SkillsCustomer Service OrientationInterpersonal SkillsTeam WorkDiversity RelationsCommunicationsEnglish La

e financial solutions. Established in 2004, Mukuru has grown exponentially, serving over 16 million customers across more than 50 countries and completing over 100 million transactions to date.With a

delivery to the customer. Must be sufficiently knowledgeable about the (automated) picking system and customer experience in order to service requisitions with minimum delay.

lification or SimilarHands on Problem Solving approach and the ability to remain calm under pressureCustomer service driven with outstanding communication and active listening skillsFriendly, courteou

in relevant to documentation processing Accuracy checks on information supplied by packing stations Customer packing list distribution and timely delivery of export documentation Record keeping accord

ormats and extra value offering.The successful candidate will be the coffee quality champion at the customer forefront. They will be required to perform operator training, coffee assessment evaluation

ps and strong communication skills.Excellent written skills.Good problem - solving skills.Excellent customer service skills.QualificationsMinimum Matric.Relevant tertiary business qualification.5 - 10

ficiency in English and at least one other national languageRelevant experience in a call centre or customer services environmentExperience in database capturing advantageousExperience in quality assu

lism Commercial Services Department: National Diploma/ Degree Business Administration / Marketing / Customer Service Management Commercial Services Department: National Diploma/ Degree Civil Engineeri

mize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides serv

n connecting patients with valuable health services through effective communication and exceptional customer service.Responsibilities:Make outbound calls to potential clients to offer healthcare servi

rpose of the job: To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where r

nd we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together,

As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particul

g; Packing; International Pick - up; International Delivery; Domestic Pick - up; Domestic Delivery; Customer ServiceResponsible for the completion of operational processes at station and hub locations

)Competencies:CollaborationExecutionAnalytical ThinkingAdaptabilityEffective communicationInnovationCustomer FirstThe appointment will be made from the designated group in line with the Employment Equ

a centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on one of the most challengi

Job DescriptionThe Lead Portfolio Manager will manage a team of Customer Service Excellence (CSE) Specialists and work closely with the CSE HOD and CSE Analyst to ensure our Key Merchants experiences

fied yet diverse culture keeps us continually learning and innovating the platform and products for customers.Companies should be able to hire the best talent anywhere in the world, so we are building

successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay - outs, customer service and complianceWi

ompany: Nestl NespressoQualifications: Completed MatricExperience: 3 - 5 years experience in direct customer sales within High end/luxury/ premium or retail brands would have an added advantage and 2

imizing turnover and profitMinimise shrinkage by monitoring stock related risks.Deliver exceptional customer service by implementing customer experience strategy.Lead Talent selection, training, coach

on meetings to maintain consistency in quality standards across the team.Investigate escalations of customer complaints and instances of non - conformance, documenting findings and recommend improveme

ements. Collaboration and Connectivity Implementation: Collaborate with internal teams (commercial, customer service, engineering, and product) to define and implement connectivity solutions. Work wit

e a wide variety of challengesAbility to deal with people both within the organisation and external customers.Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate Advanc

lations Specialist where quires require further attention.Assists with the roll out of all relevant customer related surveys.Cross Departmental Query Resolution Liaises with various departments on cam

unities to sell Cummins products and services.Drive Additional Sales: By following up with existing customers, you'll drive repeat business, cross - selling, and up - selling.Ensure Customer Satisfact

lingual (English & Afrikaans)COMPETENCIES(TECHNICAL & BEHAVIOURAL)Action orientedConflict managementCustomer focusDelegating responsibilityDeveloping othersDrive for resultsQuality orientation and wor

Apply NowJob TitleGerman Customer Service AssociateJob DescriptionAre you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this

itality is highly advantageous.Flexibility to travel.Demonstrated commitment to integrity, quality, customer service and uncompromising ethical standards.Practices the application of a growth mindset.

on.Job PurposeThe Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to policies, procedures and

Job Title:Customer Service RepresentativeJob DescriptionAre you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting

jectives Writing and Reporting Following Instructions and Procedures Delivering Results and Meeting Customer Expectations(Desirable) Presenting and Communicating Information Learning and Researching R

nship Building:This involves establishing trust, demonstrating credibility, and providing excellent customer service.You should be skilled at cultivating long - term partnerships and maintaining regul

OutlookMicrosoft PowerPointGood prospecting, negotiation and presentation skillsClient liaison and customer service principlesSound business acumenGood strategic planning and execution skillsSales /

DetailUnderstand the role of each team within the department and constantly engage to achieve goalsCustomer Care: Log all inbound, outbound, and ad hoc eventsCommunications: Proactively engage with m

ood verbal and language abilities Possess numeric skills Must be assertive Must be self - motivated Customer service and relations Quality assurance Willing to work overtime Willing to travel Alertnes

otiations from first contact through contract execution with potential sellers. Provide exceptional customer service, identifying seller pain points and offering tailored solutions.Pipeline & CRM Mana

ment is an advantageThe Environment: takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

nication skills and interpersonal skills across all levels with commitment to providing exceptional customer serviceAdaptable and able to work in a new and changing environment and learn quicklyKnowle

Job Title:Customer Service AssociateJob DescriptionAre you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opport

Job Title:Customer Service RepresentativeJob DescriptionAre you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting

Customer Service Team Leader - MR D Groceries Supporttakealot.com, a leading South African online retailer, is looking for a highly talented Workforce Administrator to join our team in Cape Town.We ar

direct calls to the relevant department Take messages when staff is unavailable to ensure the best customer serviceGuest LiaisonProvide a warm and professional welcome to all visitors and clients, en

formed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring

nd processing payment of sundry invoices within authority limitsProcess Permanent Disability claims.Customer Service:Regularly communicate and liaise verbally and in writing with customers/suppliers/v

Purpose of the JobResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas IncludeAnswering telephonesCustomer service drivenEfficiently assisting