Customer serviceJob search results in: Jobs in Johannesburg

ure that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, pr

OverviewWith over 17, 000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer

rowth: Achieve and exceed sales targets by identifying new business opportunities and expanding our customer base. Product Knowledge: Maintain a deep understanding of our product offerings, including

conducting comprehensive business and trade information investigations, delivered to the TransUnion customer within the required service level at the required quality standard. This service is offered

nisation in your appointed domain. In this role, you will act as Product Sales Responsible (PSR) or Customer Sales Responsible (CSR) in terms of the Market Area (MA) and/or Business Area (BA) structur

ort. External liaison takes place with third parties - both partners and suppliers, as well as with customers. Some travel may be needed from time to time.Duties and Responsibilities (include but is n

ves including process and results optimisationOptimal performance of financial systems and processesCustomer and stakeholdersMaintain healthy relationships with Group entities, functional support func

clients.JOB DESCRIPTIONDuties and Responsibilities:Deliver exceptional client service that exceeds customers expectations through the proactive, innovative, and appropriate motor assessing process.Ad

tsManaging conflict situationsAnalyzing and interpreting qualitative and quantitative dataAnswering customer questionsCommunicating complex information in writing and verballyInteracting with various

al Rewards ProgramProduct for you to wear in - store from our top - fashion rangesFunky, on - trend customersBright, warm storeEasy to explain productOh, and a generous discount on our jewellery!Job D

d with the overall PPD division's objectives, considering market trends, competitive landscape, and customer needs. This includes setting sales targets, identifying growth opportunities, and implement

a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service thats straight from the heart. All of this is possible due to our talented people w

- Money Laundering (AML) and Counter - Terrorism Financing (CTF) regulations, as well as Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures.Familiarity with risk assessment methods

ements to leadership based on training observations and employee feedback.Key RelationshipsInternal Customer RelationshipsWarehouse & Transport Employees Primary trainees who rely on the Trainer for s

ilitiesLead and supervise a team of Shoppers and Drivers to ensure flawless service delivery to our customers dailySpot check: Uniform, Orders, staff attendance, process and proceduresReporting: Adher

nder pressure in a constantly changing environment.Strong interpersonal skills are required. Strong Customer OrientationTeam playerVery energeticWell organisedExcellence Orientation (Concern for high

st be standards orientated.Good knowledge of hotel / lodge and / or resort experience.High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attentio

ationContinuously review cost / benefit and Return on Investment within area of specialisationDrive Customer - centricityEngage with providers and pre - authorisation agents to build informed and supp

7 shift cycle basis. Coupled to this, is a requirement for the balance of fraud risk management and customer experienceTo develop tactical strategy and delivery plans, formulate associated practices a

eading virtual assistant solution in South Africa since 2015? We're on the lookout for a passionate Customer Care Officer to join our vibrant crew. With a cozy team of 11 - 50 awesome colleagues, you'

t process to ensure that all contracts are accounted for and received as per Listener data provided Customer complaint resolutions: Managing client queries, complaints and the moving of clients to ens

g and enhancing GfKs value proposition. This involves a deep understanding of industry dynamics and customer needs to ensure that offerings and go to market are competitive and relevant Refinement of

and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.With environmental sustainability

mmediately!Duties and Responsibilities include but are not limited to: Contact potential & existing customers through various channels to create a pipeline of leads Engage and build rapport with poten

nce would be an advantage.Knowledge And SkillsStrong communication skills (written & verbal).Strong customer service skills.Service driven, with a focus on accuracy and quality of information delivere

al Rewards ProgramProduct for you to wear in - store from our top - fashion rangesFunky, on - trend customersBright, warm storeEasy to explain productOh, and a generous discount on our jewellery!Job D

Customer Account Management: ConsultantAre you a recent Matric graduate or holder of a Diploma or Degree looking to gain valuable work experience? We have an exciting opportunity for you!We are seekin

h essential, other languages desirableStrong interpersonal skillsHighly organised, detail oriented, customer focused, proactive and possess excellent communication skills with a clear understanding of

minimum of 4+ years in Call Centre management to lead our team in delivering secure and exceptional customer service in the financial services industry. The role involves managing a team of 100 Custom

We are looking to hire a Senior Leader as Customer Success Lead within South Africa, to steer the Customer Success team and be at the forefront of our customers digital transformation.The Customer Suc

ic business objectives.Job DescriptionSales Target : Proactively make self - initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek t

adoption of digital and other self service options across client base.Ensure full understanding of customer needs to deliver a quality service.Ensure customer service solutions are aligned to the bus

effective evaluation of claims, compliance with industry regulations, and the delivery of excellent customer service. The Team Leader will provide leadership, technical guidance, and operational overs

ible for supporting a service for on - demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email - borne threats, remediate these threats fr

ng runs smoothly. If that sounds like you, don't wait - apply now and be the superhero our client's customers need!ClearSource is seeking an exceptional customer service professional to join our team

, we are one of Africa's largest remittances - led FinTech companies. Our remittance service offers customers the opportunity to send money to their relatives or friends. Additionally, we offer critic

ore experience in Short Term InsuranceFAIS compliance will serve as an advantageProvides a positive customer experience by being helpful and sensitive to customer needs, managing expectations and prov

scalability.Cross - Functional Coordination: Work closely with product, engineering, marketing, and customer success teams to ensure smooth execution of company objectives.Systems & Tools Management:

- 5 years in FMCG/ Manufacturing operations experience Engineering in FMCG Supply Chain (Planning, Customer Service, Logistics, Process) Proficient leadership and management experience across large T

ewables Vision To be known as the Company that makes Africa work better.Company Behaviours Honesty, Customer Focus, Continual Improvement, Humility, and Safety.Essential Qualities & Responsibilities D

nic Repair Technician RoleThe main function of the electronic repair and technician is to attend to customers equipment repairs and assist senior technicians and support engineers in attending to all

torage capacity requirements and adjust plans to ensure appropriate inventories exist while meeting customer service level, supply reliability, governance, risk and regulations Develop scenarios and s

tion attacks and secure the company's growth path. Maintain and improve relationships with existing customers. Build relationships with new customers. Fulfillment of the respective sales budget. Prici

Job DescriptionAs a Customer Service agent within the contact center, youll play a pivotal role in delivering excellence in merchant services. Your responsibilities will encompass providing top - notc

architecture landscape, across multiple domains, including process and technologyUnderstand current customer, partner and employee journeys, associated pain points and challengesManage and maintain a

Protection of Personal Information Act (POPIA), General Data Protection Regulation (GDPR), Treating Customers Fairly (TCF), Financial Intelligence Centre Act (FICAA), Know Your Customer (KYC), Anti -

formation and supporting them throughout the brokering process.Visiting potential, new and existing customers with a view to generate further business.Maintain and develop relationships with both key

argets and Key Performance Indicators (KPIs). Cultivate and strengthen relationships with potential customers and key accounts within the region. Serve as the primary liaison between the head office,

readiness preparation.The theoretical component will cover: Entrepreneurship, Business Operations, Customer Service, Business Accounting, Maths Literacy, Communication skills and Computer SkillsForma

h key stakeholders ensuring appropriate IT solutions are developed.Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.Create and

oductivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a

Equity & Inclusion is a shared responsibility woveninto ourdaily work tonotonly benefit our People, Customers & Communities but also drive business value.Equal access to opportunities is a given, belo

rtingFocus on providing optimal services and improving service delivery processes to meet or exceed customer expectationsLead indirect teams by providing a meaningful context, setting performance stan

chieving and exceeding sales and financial goals. Advanced in developing and encouraging meaningful customer relationships up to senior leadership level. Advanced proficiency in delivering engaging sa

Troubleshoot and resolve activation - related issues, minimizing service disruption and maximizing customer satisfaction. Work closely with network planners and engineers to develop comprehensive pow

e costs or expenses within approved budget to achieve cost efficienciesEnsure full understanding of customer needs to deliver a quality serviceEnsure customer service solutions are aligned to the busi

rld - make your mark by joining the BIC team today.Job Summary:We believe that the way we reach our customers is as important as the product we choose to sell, and following this mission, the required

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication skills and strive to exceed custome

tre, overseeing stock, fleet, and the smooth sailing of deliveries to ensure our pet products reach customers on time, every time. Think of it as orchestrating a symphony of wagging tails and happy cu