Call centreJob search results in: Jobs in Pretoria / Tshwane

vers Code 10 - 14 With Valid PDP •Security Officers •Logo Driver •Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant) •Safety Officer •SHE Rep •Occupational

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Workers •Drivers Code 10 - 14 With Valid PDP •Security Officers •Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant) •Safety Officer •SHE Rep •Occupational

e guidanceSubmission process through customers own or branch self - service device (where applicableCall centre detailsMinimum Requirements: National Senior Certificate or Equivalent NQF 4Competencies

, and running smoothly. Office Assistant Duties and Responsibilities Answer phone inquiries, direct calls and provide basic company information Perform clerical duties, take memos, maintain files, and

To strategically oversee and ensure the effective execution of office, furniture, and vehicle maintenance operations, with a focus on optimising turnaround times, operational efficiency, and complianc

s the CASS release tracking document to reflect this. Prepares for the weekly mark release feedback call coordinated by the Academic Operations Coordinator with the Operations Co - Navigator. Escalate

perience in a similar environment. Proficient in English. Have a good working knowledge of the city centre and surrounding areas. Good health and sober habits as required by tasks inherently part of t

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

providing information / demonstration on how to create a money transfer on their phonesContact the Call Centre to assist customers who have issues (i.e. OTP)Issue new card if a customer has been bloc

eers.co.zaClosing Date: 2025 - 04 - 30About the role Youll be our customers first port of call when they need an appointment for servicing, MOTs or repairs in our network of garages. Our con

ABOUT THE ROLE:Were looking for a call centre team leader/supervisor to oversee and guide a team of sales agents. In this role, youll ensure that our agents provide quality service while sup

JOIN OUR TEAM AS A CALL CENTRE TEAM LEADER!Are you a dynamic team leader with a passion for motivating teams and achieving results? If you have a knack for communication and a flair for solving challe

Medirite Courier Pharmacy is looking for an enthusiastic Call Centre Agent to join our team and be the vital link between our pharmacy and our customers. In this dynamic role, you'll go beyond simply

nd customer service. They are expanding their team and seeking dynamic individuals to enhance their call centre operations.Location: PretoriaSalary: R7, 500 per month + CommissionBenefits: Mipco Pensi

g failures and/or problems; Ensure cabinets, rooms, etc. are neat, clean, and in working order; Log calls where needed with Facilities Management to fix faulty infrastructure e.g. DB boards, cooling u

e that meetings are well coordinated.Troubleshooting VC problems.Report technical challenges to the Call Centre and follow - up with responsible persons (e.g. AV, boardroom facilities etc.).Check and

24Location: PretoriaPurpose Of The JobInteract with clients face to face, via email and/or telephonically to provide and process information in response to queries and requests. Provide the highest le

s for commission claims Liaison (tenants, clients, brokers, public & community)TenantsMonitoring of Call Logging system - logging, follow - up, reports, trends, query resolution Active use of the syst

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

Minimum Requirements:Relevant certificates (desired)1 - 3 yearsCustomer relations Telephonic salesCall centreTechnical support AdministrationCold CallingWorking within a digital environmentCRM system

ales targets and KPIs.Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure.Ensure agents

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

My client is seeking a Quality Assurance Agent with 5+ years quality management experience in a Call Centre environment to join their team on a 3 - year contract.Minimum Requirements:Grade 12Certifica

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

ing with clients to provide progress updates, address changes, and resolve any issues.Informing the Call Centre of any breakdowns or related issues and following up on ETA for resolution.Closing DateS

andard TimeJob PurposeResponsible for driving the efficiency and effectiveness of the agents in the Call Centre who are part of the finance team, with the purpose of increasing debt collection, data a

g client escalations. To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

Call Centre OperatorFidelity Cash Solutions CashMaster, MidrandReporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the Call Cent

s and processes Discipline Management Employee Relations HR assistant/ IR assistant Experience in a call centre environment (beneficial)Skills And Knowledge (essential) Relevant labour legislation - B

ces requiring pre - authorisationExcellent telephonic and written communication capability within a call centre environment (will be tested)Computer literate (will be tested) - MIP Application System

t impact in Botswana, Kenya. Please contact Reward for details. Shift Worker Environment . 24 hours call Centre .Job DescriptionProviding customer service and support: Answer inbound calls and respond

es and processes Discipline ManagementEmployee Relations HR assistant/ IR assistant Experience in a call centre environment (beneficial)Skills And Knowledge (essential)Relevant labour legislation - BC

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

g the Dialler strategy and monitoring the daily functionality of the Dialler, in line with relevant Call Centre regulations and internal/external SLAs. They will also produce a variety of Management I

es requiring pre - authorisation.Excellent telephonic and written communication capability within a call centre environment (will be tested).Computer literate (will be tested) - MIP Application System

es and processes Discipline ManagementEmployee Relations HR assistant/ IR assistant Experience in a call centre environment (beneficial)Skills And Knowledge (essential)Relevant labour legislation - BC

roblem analysis and problem solvingCustomer service orientationTeam workStress toleranceFurther RequirementsGrade 12 Fully bilingual in English and AfrikaansMinimum 2 years experience in a Call Centre

Midas is searching for a customer centric Tele - Sales candidate to join the call centre at Midas Menlyn Head Office in Pretoria. The purpose of this position is to enhance the branchs sales and ensur

g towards a degree or diploma relative to the financial services industry (preferred)2 - 3 Years of Call Centre experience in customer service principles and practicesProficiency in Afrikaans will be

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

. Once a client of the Hearing Aid company, theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with hearing aids remotely and making suggested

mers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. Product Experts ensure that prospective customer calle

e a customer of the Hearing Aid company, the customer will be assisted remotely via video and voice calls, emails and various live chat platforms, with the Junior Hearing Experts troubleshooting issue

ustomers needs by exploring all possible cross - selling and up - selling opportunitiesEnsure first call resolution.Tracking of conversions from lead or call to application and then to fulfilment.Acco

Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walking interactions etc.), responding to their needs, concerns and complaints within agr

Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely and making suggeste

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

2 years call centre experience.At least 3 years short term insurance experience.Outbound call centre through lead generationMatric/NQF equivalentAccounting and Math's at matric levelRE5/NQF 4 qualific

sales of products within the United States market. The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the del

Call Centre Agents - Pretoria.Our client, a leader in the Call Centre industry, is looking for young and energetic matric graduates to join the team based in Pretoria. This opportunity is for young ad

ng will be within the Online Department - loading vans, communicating with drivers and the customer call centre and completing safe and legal checks.Love life on the road? Then youll have a great time

e (essential) Relevant Management or Contact Centre Certifications (desirable)Experience3+ years in Call Centre Management / SupervisionTeam management / supervisionEnforcing SOPs and Company Polcies.

g on the latest and greatest thereby attaining and retaining a great market share and client base locally and globally! If this appeals to you, then please continue to read.As a senior Cisco Collabora

ormation about products and/or services, answering questions, and resolving problems and issues.The Call Center's focus specializes in placing or answering calls to customers related to pre - and post

its Commercial Lines and 30 credits Personal Lines).RE 5Commercial Lines and Personal Lines Contact Centre experience will be advantageous Behavioral CompetenciesAnalytical thinking.Information seekin

omer Satisfaction Drive the focus on improving the customer experience on every interaction through call listening, quality checking, coaching and feedback Work to resolve all customer queries that ar

or performance Recruitment Managing the daily work flow processes Daily, weekly and monthly reports Call monitoring Rotating night shiftQualifications and Experience: Matric Previous supervisory exper