Customer serviceJob search results in: Finance jobs in Gauteng

ilitiesWelcome, assist and direct guests correctly in a friendly and polite wayProvide high quality customer service at all timesCheck the guests in / out, take paymentsManage telephones, emails and r

int resolution planning and associated service delivery processes, methods and techniques; enabling customer satisfaction, retention and identified growth targets.Job DescriptionReceipt of complaints:

cessful in this role? Builds and maintains a high performing team which consistently delivers a Wow customer experience in terms of care, professionalism, knowledge and contact resolution Facilitates

ganised Professionalism Analytical Problem solving skills and solution oriented Attention to detail Customer focus Active listening skills Follow up (must be able to establish procedures to monitor th

all activities in adherence to relevant control and compliance requirements, and quality standards: Customer Experience | To provide service excellence and achieve customer satisfactionSkills Required

, and grow your career while being part of an organisation with purpose.Job PurposeConnect with the customer and consultant, conduct needs analysis and propose solutions and benefits to the customer a

tiative Negotiating Tenacity and resilience Be an analytical thinker with an investigative instinct Customer service oriented Deadline and results oriented Attention to detail Takes ownership and resp

it. We enable quality pet healthcare in Australia through the financial assistance we offer, giving customers more choices about the protection and preservation of their pets' lives.We are an insuranc

rages growth and development. We consistently explore new solutions to be implemented to assist our customers in mitigating risk and improving their business processes.Flexibility of working from home

ticipating in Risk Committees and Forums.Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.Keep stake

et and are individually accountable for achieving results through their own efforts.ResponsibilitiesCustomer ServiceCarry out standard customer service activities and handle simple customer inquiries.

en spent in the Business Banking environment.Experience of managing a complex portfolio of business customers with a service and financial analysis focus.Holding responsibility for client relationship

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

Act (FAIS) and the Financial Intelligence Centre Act (FICA). Extract and apply information to CRM (Customer relationship management) strategy General understanding of how Business Banking operates, a

the accurate and efficient delivery of payroll services. Ensure effective service delivery to meet customer needs within specified SLAs.Internal Client Relationship ManagementBuild effective working

o support the diagnosis of underlying client issues and problems and the design of single solutions.Customer ServiceProvide a quality service to customers while identifying opportunities to secure new

elf - disciplined and time management orientated Self - motivated Target driven Attention to detail Customer - centric Team Player AccountabilityKnowledge And SkillsCustomer ServiceTeam SupportAdminis

Relevant design tools Systems integration Behavioural CompetenciesContinuous Learning Collaborating Customer Focus Initiating Action Work Standards Managing Work Technical/Professional Knowledge and S

et and are individually accountable for achieving results through their own efforts.ResponsibilitiesCustomer ServiceCarry out standard customer service activities and handle simple customer inquiries.

to offer services in Europe and initial approval from Dubai's VARA.VALR distinguishes itself with a customer - first philosophy, delivering secure, transparent, and innovative solutions for both profe

itate the retaining of policies through company approved retention strategies. Focus on maintaining customer relationships, meeting various KPIs and troubleshooting specific customer problems. Has a s

nt - Contributing through othersCore CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

ok, and Excel.Organizational coordination and scheduling skills.Office Management and Communication.Customer Service.Experience And Qualifications7 to 10 years experience providing support to executiv

entsA valid drivers licence and own carA clear criminal and credit checkSkillsConsultative Selling, Customer Feedback Management, Customer - Focused, Customer Service, Customer Understanding, Evaluati

rance Company Sales Agents, ensuring that they are knowledgeable, skilled, and motivated to delight customers while contributing to our product owners and Customer Service targetsJob DescriptionPeople

ss for the business and liaising with other business units where necessary to finalize capturing of customer requests/complaintsGathering of required information in order to finalise capturing require

ng and identifying areas for modification and improvement. Develop new routine applications to meet customer requirements.Improvement / InnovationIdentify shortcomings in existing processes, systems a

t support and logistics coordination to ensure effective business support and (internal & external) customer service delivery.To create and manage an end - to - end Legal Recoveries capability that is

via different channels: email, live chat, and phone calls within set SLAs and KPIsProvide excellent customer support by identifying customers' needs and solving tasks with an individual approachLiaise

Deadline to apply:30 June 2025.Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates

tionships with stakeholders by providing support, feedback and handling clients with respect.Create customer service culture by resolving queries effectively within turnaround times.Improve skills and

iduals that are talented, enthusiastic, and have a deep passion for utilizing technology to empower customers. This one - year Absa Home Loans Learnership program incorporates on the job exposure in a

ternal stakeholders such as Marketing Managers, in order to achieve the A&G and Virseker objectives.Customer Relationship Management / Account ManagementDevelop and implement relationship management p

ng and identifying areas for modification and improvement. Develop new routine applications to meet customer requirements.Improvement / InnovationIdentify shortcomings in existing processes, systems a

managementCOMPETENCIES Analytical Thinking Information Seeking Directiveness Initiative Flexibility Customer Service OrientationAbout The CompanySantam is the market leader in the general insurance in

nsible utilisation of work - related resources.Build and maintain stakeholder relationships.Deliver customer service through adherence to quality service standards.Provide timeous reports on operation

the relevant stakeholders or service providers.Engages in service center escalations to enhance the customer experience, demonstrates quick thinking, and consistently maintains a positive ambassadoria

well as group schemes.What will you do?As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of t

Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints managemen

ttention to detailStrong entrepreneurial skillsAbility to prioritiseDecisive and persuasiveTreating customers fairlyBuild a successful career with usWere all about building strong, lasting relationshi

pectations. Adhere to relevant service level agreements to build trust in the relationship. Deliver customer service through adherence to quality service standards.Execute own work in accordance with

nity, building perspective of the Alexforbes Investment business as a whole, as well as the overall customer value chain, including intermediaries and partner businesses.This role requires a flexible

en spent in the Business Banking environment.Experience of managing a complex portfolio of business customers with a service and financial analysis focus.Holding responsibility for client relationship

ss partners and other Absa entities | Sales Target : Proactively make self - initiated contact with customers in order to deliver against the required sales targets | Customer Engagement: Do activity

curity / security domains) Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk Manage the maintenance & optimization of applications, produ

inciples, tools and mechanismsClient Service ManagementBehavioural CompetenciesBuilding PartnershipsCustomer FocusDecision MakingFacilitating ChangeInspiring othersBusiness AcumenBuilding Organization

naging existing client accounts, qualifying and developing new business opportunities, and ensuring customer satisfaction through exceptional service and support. The Role will support Commercial Mana

king.Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.Build working relationships across teams and functional lines to enhance work

managementCOMPETENCIES Analytical Thinking Information Seeking Directiveness Initiative Flexibility Customer Service OrientationAbout The CompanySantam is the market leader in the general insurance in

ip, ensuring the effective representation of accounts.You will be answering incoming enquiries from customers and supporting them on their journey to becoming long - term trading customers - organizat

managementCOMPETENCIES Analytical Thinking Information Seeking Directiveness Initiative Flexibility Customer Service OrientationAbout The CompanySantam is the market leader in the general insurance in

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

s Retirement Funds AdministrationCompetencies Being resilient Driving results Cultivates innovation Customer focus Attention to detail Confident Assertive Knowledge of MS Excel, Access, Word, and Outl

nance that aligns to project methodologies, processes and project disciplinesContinuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost effici

enciesBusiness acumenInnovative thinkingBuilding relationships, collaborating and influencing othersCustomer focusManaging complexityDelivering resultsCritical / analytical thinkingLiving the Santam v

, delivering responsible financing decision - making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.We are seeking for

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

in planning and implementing operational processes, including designing logistics solutions to meet customer requirements, quality standards, and delivery timelines. Skilled in resource management, in

d data capturing areas when capacity constraints require.RequirementsAt a minimum, a certificate in customer servicing training or call centre skills AND administration skillsComputer literate - basic

s within an established change management plan and achieving outcomes for the organisation.Client & Customer Management (Internal)Act as a business partner to important internal customers and manage r