Customer serviceJob search results in: IT, computing jobs in Johannesburg

trusted advisor when it comes to payment solutions.This role is Johannesburg - based, however, the customer base may be regional.TasksStrategicIn this role, you will be managing the strategic relatio

lves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.The RoleDo you speak, read and write Dutch fluently and have a custom

ing and alerting tools to ensure our 24/7 standby personnel are informed of any alerts generated on customer sites. The role also requires the applicant to become part of the 24/7 standby roster which

In this role you will manage customers issues end to end through receiving an issue from the customer, making sense of it and either resolving it or escalating it up the chain to team/s that will prov

tivated and committed to offering a professional service of the highest standardStrong planning and customer interaction skillsAbility to work independently, as well as in a team structure Closin

complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to su

powered solutions in its mission to free the world of cyber disruption. We protect more than 8, 400 customers from the worlds most complex threats, including ransomware, cloud, and SaaS attacks.Our ro

- up on internal and external audits.Implementation and enforcement of all legal -, association -, customer -, insurance regulations and the G+D security policys and requirements in the responsible f

ible for supporting a service for on - demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email - borne threats, remediate these threats fr

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.This person will also provide support to customers/users where th

overage, Reduction in T2 applications, Consolidation of T1 applications to achieve lower TCO of IT, Customer feedbackEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a g

res.Project a professional image at all times and build up and develop good relationships with both customers and other internal departments.Key ResponsibilitiesK8 system installs including K8, the Da

Cool Ideas, leading ISP in Rosebank Johannesburg requires an IT Customer Service Analyst to join our teamJob FunctionsLogging of incoming ticketsHandle first line troubleshootingCustomer service calls

lient sites. Take full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence. Manage resource capacity to achieve service level agreements. Participate in cl

lidation, support and alignment Support review of P&L up to Contribution Margin level including Customer Revenue (Service, Network & Non - Service Revenue), Direct Costs, A&R and KPI/KFI t

trusted advisor when it comes to payment solutions.This role is Johannesburg - based, however, the customer base may be regional.TasksStrategicIn this role, you will be managing the strategic relatio

r solutions, especially the unique selling propositions (USPs). They can link their solution to the customers specific need, pain or gainThey produce effective Executive Summaries, summarising the key

ll develop and implement the strategic direction, with a service management philosophy that ensures customer satisfaction.About the role:Responsible for physical databases on specific database technol

sUnion's Job Applicant Privacy NoticeWhat We'll BringThe Online Design Lead will be responsible for customer facing online channels, internal systems, and needs to have a strong user - centered design

r that is in line with excellent service delivery that provides an unmatched experience for Vodacom Customers You will be responsible for identifying retention improvement opportunities by developing

d run opportunities in the medium and long - termDefining dealsScope and document solutions to meet customer requirementsIdentify, assess and highlight client risks that could prove detrimental to the

for a tech security company About Our ClientTech security companyJob DescriptionContinually exceed customer expectations in the provision of services, pro - actively take service quality initiatives

r the quality and integrity of the Service Level Management process. He/she is the interface to the customer and to the other process managers.Key Roles and Responsibilities:Formulates and agrees with

ecutive, based at our Johannesburg office, you will play a key role in identifying and engaging new customers for Micromine. Your work will solidify customer relationships and convert leads into sales

st is to provide high level, high quality assurance role to the Business' cooperate clients, in the Customer Services Operations Centre.Role Responsibilities And Key Focus AreasTo provide a high level

TitleCredit ControllerJob DescriptionPurpose of Job:To collect outstanding amounts on allocated customers effectively and without delayTo prevent ageing on allocated debtors bookTo build and maintain

eams.Project is typically focused on the delivery of new or enhanced products to the improvement of customer satisfaction through the use of technology.Project management skills, rather than technical

experienced systems integrators, they play a crucial role in the planning and development of their customers, always looking for new ways of delivering real value and competitive advantage. They offe

les / Primary Functions Monitors and reports on service levels Owns the "front office" - all of the customer/user experience: Service Desk, Service Level Management, Customer Relationship, Availabilit

for shift changes to ensure service continuityReport and escalate incidents where necessaryReports customer line faults with ISs vendors. Coordinates with Vendors to restore fault as quickly as possi

ist with support functions Contribute to the research and assessment of new technologies as well as customer needs Monitor service levels and contribute to the development of standards and specificati

lves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.The RoleIn Systems Management at Kyndryl, you will be critical in ens

icationsCommunicating via multiple media phone, e - mail, chatCreating documentation and delivering customer training where requiredHybrid role 100% home based, potential for some office attendance as

16, Server 2019, Server 2022 Have a basic understanding of VoIP and SIP (beneficial) Participate in Customer IT projectsAdhere to internal Administration & Operational processesProvide accurate an

Description Seeking well rounded and customer focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure

you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions youre selling reflect cutting - edge, market leading technologies?

Do you want to produce impactful support results for customers? Do you want to join a growing, thriving team where you will be empowered to drive successful outcomes? Do you have the skills to balance

.Ability to learn subject matter quickly and immediately apply knowledge.Consistently high level of customer - centric service and professional demeanor.Strong communication skills.Analytical mindset

complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to su

ts concurrently. Implements high - level systemsand applications. Deploys communication solutions orcustomer specific solutions to meet business andstrategic objectives. Key Deliverables / Primary Fun

Technical Support TechnicianAt Dell Technologies, world - class service doesnt end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need he

mportant that you have experience in working with Decision Makers and can identify and understand a customers problem and how to position a solution. You need to be confident and love getting in front

Role PurposeTo interact with customers to gather technical requirements, architect customer networks and compile solution proposal documentation in the converged communication space as part of the Sal

worldwide Artificial Intelligence (AI) commercial solution area organization working with strategic customers on establishing their AI Strategy. Specifically, you will lead strategic technical custome

ating model is designed to disrupt existing processes, enable scalability, drive value, and improve customer experience while reducing costs.Role And ResponsibilitiesWe are seeking a highly skilled an

s that help our clients achieve their business objectives.Oversees the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshoot

Job description:Key Focus : The role of a Pre - Prod Engineer is to complete and finalise the Customer Product setup and perform Services implementation in the Service Center. Supervisor to the Team I

w process capabilities within the Finance Function which will result in step change improvements in customer, colleague and supplier experience and/or the release of financial benefit through working

d execute the Service Innovation strategy, aligned with the overall Business Unit goals, to enhance customer satisfaction, drive revenue growth, and gain a competitive edge in the market. Team Leaders

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create

ies will include:The Operations Specialist will be accountable for the Daily SR Management of Fibre customer escalations and address non - compliance within the Escalations TeamConduct weekly operatio

ablishing processes and enforcing adherence to processes policies Outsourcing operations experience Customer Support Operations experience#dimensiondatacareers #dimensiondatacareers #dimensiondatacare

le of the Solution Designer is to support the Product and Project Management teams to define larger customer scope and requirements. The Solution Designer takes responsibility for the scope, requireme

ration designApplying Expertise and TechnologyRelating and NetworkingDelivering Results and Meeting Customer ExpectationsDeciding and Initiating ActionWriting and ReportingPersuading and InfluencingAd

across the globe in multiple time zones and be adept at understanding how business and residential customers work across MEA. We are looking for someone customer obsessed and technologically savvy wi

ective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.Essential Job FunctionsEnsure the completion of the mainte

es of the Engineers, in line with performance targets. May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on - site support and problem man

tions, and cybersecurity risk services with deep industry knowledge, incredible passion, and strong customer relationships.The EA will be responsible to create Enterprises that help differentiate Wipr

top 20 software company in the world, selling Cloud, Digital and AI solutions that enables superior Customer Experience for the top companies in Africa ? This is the role for you.What this role is:The

We are seeking an experienced Product Manager with a strong background in Customer Relationship Management (CRM) and Salesforce within the banking industry.The ideal candidate will play a crucial role