Call centre training

ng sure customers see the value in what AnyVan offersManage your leads and hitting your targets for calls, conversions, and revenue every week and month.Working with your manager to tweak and improve

ek on - siteThe ideal candidate will have 2 - 5 years of outbound sales experience, preferably in a call centre or customer - facing role within the software technology sector. A demonstrated history

WHO ARE WE?BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since 2005.We boast a warm, employee - focused environment, inclu

ng sure customers see the value in what AnyVan offersManage your leads and hitting your targets for calls, conversions, and revenue every week and monthWork with your manager to tweak and improve sale

forming appropriate actions on accounts that support Responsible Gambling (RG).Conducting follow up calls to customers who contact the Customer Call Centre (CSC) threatening suicide or self - harm.Com

tion.User Rights Management via group membership changes in Active Directory and EntraCorporate and Call Centre applications support, troubleshooting and issue escalationKnowledge and experience on Wi

ales targets and KPIs.Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure.Ensure agents

les targets and KPIs. Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure. Ensure agent

s the CASS release tracking document to reflect this. Prepares for the weekly mark release feedback call coordinated by the Academic Operations Coordinator with the Operations Co - Navigator. Escalate

ct Centre, you'll be the first point of contact for our customers, facing demanding and challenging calls with confidence. You'll tackle a variety of customer inquiries, from income collection to hous

E ACCOMMODATION TO STUDENTS WHO ARE FROM FAR; ALSO THE CENTRE ASSISTS IN FINDING A JOB . PRICE LIST CALL: +27769563077 OR WATSAPP +27763614724 For REGISTRATION & BOOKING. Forklift 5 days training

iny as a proudly African group.Job SummaryTo provide holistic financial planning solutions telephonically for clients through regular reviewing the clients portfolio in order to build a sustainable Vi

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce compliance to standard business practises and proce

l Group is one of the worlds largest travel companies with over 12, 000 employees globally - who we call Flighties. With over thirty brands under our family tree and headquarters in more than twenty c

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

re swift complaint resolution as a teamTelephonic assistance with any problems or complaintsAim 1st call resolutionDealing with extreme and complex complaintsWritten correspondence to clientsClient re

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

nthly maintenance to be completed according to SLA agreements (98% per vendor).Correctly completing Call logging system (Journey) for reference, billing and stats. Effective management of Client Reten

mers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. Product Experts ensure that prospective customer calle

Voyc is an award - winning conversation intelligence and compliance monitoring software specifically developed for financial services firms. Voyc helps firms be compliant and improve customer service

s for commission claims Liaison (tenants, clients, brokers, public & community)TenantsMonitoring of Call Logging system - logging, follow - up, reports, trends, query resolution Active use of the syst

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

UNITY TO GET ON THE CAREER LADDER.ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHERWhy do people call us the worlds most international company? Is it because we operate in more countries than any o

Young, energetic, vibrant, proactive and fast leaners are needed for CALL CENTRE and TELEMARKETING positions available. 5 Days Training is being provided to those without experience and those who woul

ustomers needs by exploring all possible cross - selling and up - selling opportunitiesEnsure first call resolution.Tracking of conversions from lead or call to application and then to fulfilment.Acco

ustomers needs by exploring all possible cross - selling and up - selling opportunitiesEnsure first call resolution.Tracking of conversions from lead or call to application and then to fulfilment.Acco