Call centre training

al Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate Preferred QualificationCall Centre Management Certificate.Minimum Experience Level3 - 5 years experience in collections / f

plementations in the FMCG, Alcoholic Beverage, Manufacturing, Higher Education, Logistics, Finance, Call Centre and Retail sectors of South Africa, Insight Consulting will optimise information deliver

plementations in the FMCG, Alcoholic Beverage, Manufacturing, Higher Education, Logistics, Finance, Call Centre and Retail sectors of South Africa, Insight Consulting will optimise information deliver

n our Head Office team. Sales experience will be beneficial. Requirements are: Matric Experience in call center a minimum of 6 months Excel and Microsoft skills Must be available Immediately It is a j

lar institute of California operating out of offices in Northriding, Johannesburg. We make outbound calls to the United States informing potential customers of the benefits of going green. We are look

etic and passionate people who are entering the job market and are eager to develop a career in the call centre industry. Salary is basic of R7000 plus commission after reaching a reasonable target. F

e to join our fast pace and vibrant Team. Requirements: Matric or Equivalent 6 - 12 Months outbound call centre experience No criminal record Well spoken English and 1 additional South African Languag

Exciting opportunities have arisen within our rapidly expanding outbound & inbound call centre, based in RANDBURG. Hungry for success, want to earn BIG. Confident Excellent communication skills A

tric with English as a first language A clear credit and criminal record Minimum 12 months unbroken Call Centre experience Ability to speak, read and write fluently in English An enthusiastic, positiv

intments with clients and conduct one - on - one presentations. Get the full support of a dedicated call - centre Support Partner. Create positive and lasting relationships with our clients. Benefit f

s, so we are looking hard - working, vibrant and self - motivated individuals to work in our client call call centre for different companies around Randburg and Johannesburg to deal with - outsourcing

ssional services company is seeking motivated customer service/sales advisor for a vibrant adynamic call centre environment. Job requirements: We are looking for agents with a passion for customer ser

ppointments with clients and conduct one - on - one presentations. You are supported by a dedicated call Centre support partner. Create a positive and lasting relationships with our clients. Our closi

We are currently recruiting for an outbound caller to be based in the Ranburg Area. This is a permanent position. R2500 salary - R8000 basic plus commission You must have experience in a call centre e

CBD and Randburg branches urgently. Basic Requirements: You should have at least grade 10 upwards. Call centre or Customer Service Certificates are an added advantage. You should be confident, focuse

driven sales environment (preferably within the Financial or Real Estate industry) Minimum 6 months call centre or telesales experience Matric Clear ITC Clear criminal record Extremely well spoken, co

Instant International Dynamix needs call centre agents to do telesales and telemarketers job urgently. We need energetic, young, vibrant, focused and ambitious young people eager to make money over th

Home based call centre agents.requirments: steady internet, laptop, headset with mic. Must be able to work unsupervised, self motivated, positive attitude, and polite.Please send CV's to jai@justtalk.

or performance Recruitment Managing the daily work flow processes Daily, weekly and monthly reports Call monitoring Rotating night shiftQualifications and Experience: Matric Previous supervisory exper

Services Sector as a principal form with The Financial Services Authority (FCA).They do not have a call centre culture but rather are a boutique business with a dynamic team of highly trained, highly

ManualsBriefing and driving the relevant departments, e.g. Marketing, Sales Campaigns, Training and Call Centre to ensure that all functions achieve the required objectivesLEARNING AND GROWTH Take own

ManualsBriefing and driving the relevant departments, e.g. Marketing, Sales Campaigns, Training and Call Centre to ensure that all functions achieve the required objectivesLEARNING AND GROWTH Take own

Internal) Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.C

ntial); Degree and/or diploma in business/marketing (Advantageous)General Experience4 or more years call centre sales experience (Essential); Experience in Financial Services Industry (Advantageous)Ma

ed (Grade B)Valid Drivers LicenceConversant in SAIDSA requirementsDutiesPlan and manage the service calloutsLiaise with clients with regards to technical and account queriesMeeting Field Force Transfo

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

Availability work shifts in a 24/7 environment (Essential)ExperienceMinimum 12 months international Call Centre experience (Essential)Experience with phone, chat, and email supportExperience working w

g client escalations. To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

Internal)Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.C

ing industry Customer Support management experience required including experience in the setup of a call centre Working knowledge of customer service software, databases, and tools Ability to think st

upport Advisor role at Concentrix is a great match if you:Have a minimum of 12 months international Call Centre experience (essential)Have worked in a Health and Safety or facilities environmentPassed

Concentrix is a great match if you:Have a minimum of 1 year customer service experience / 6 months call centre (essential)Passed Grade 12Ability to work shifts aligned to UK business hoursProficient

upport Advisor role at Concentrix is a great match if you:Have a minimum of 12 months International Call Centre experience (essential)Have worked in a Health and Safety or facilities environmentPassed

d accurate in the right systemsWhat Youll Need To Succeed3 years+ customer services experience in a call centre environmentA genuine passion for delivering unparalleled service and going the extra mil

sly, consider your application unsuccessful.RequirementsEducation and Experience:Minimum of 2 years Call Centre experience. You would be selling short or long - term insurance. Matric (Grade 12) Essen

clients once the new business has been finalised. This includes all incoming service channels e.g. Call, Mail, Fund and Claims centres. We also provide back office maintenance services including data

es Advisor role at Concentrix is a great match if you:Have a minimum of 12 months International BPO Call Centre experiencePassed Grade 12Ability to work shifts aligned to US business hoursProficient i

Support Advisor role at Concentrix is a great match if you:Have a minimum of 6 months international Call Centre experience (essential)Passed Grade 12Ability to work shifts aligned to UK business hours

to service - level agreements (SLAs).Key ResponsibilitiesAssist Field Agents who contact the Mukuru call centre, Agent Support Line, WhatsApp channels, Zendesk, Xcally, Snapengage, email, or other acc

riately; provide managerial approvals as required.Customer Relationship Development/ProspectingMake calls (by telephone or in person) to allocated customers to develop new relationships. Act as a firs

Internal)Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.

red quarterly by product assessments. Present at Boardroom and Executive level. Accomplish expected call rates determined by management. Provide service to both existing and prospective clients. Compi

Internal)Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.C

in order to improve delivery and cost efficienciesDefine and agree service level of operational and call centre support - including support and maintenance, application health and stabilityEscalate pr

ends for life.This Sales/Customer Service Advisor role at Concentrix is a great match if you:1 year call centre experience AND / OR 6 months Direct Sales experience (excluding retail clothing) OR Coll

of employment laws and regulations, particularly in relation to Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have experience with bulk recruitment and putt

nquiries via phone, email, and Bizagi, consistently meeting productivity benchmarks.Handles inbound calls/email and Tier 2 for MFC, OMP, and PF clients, ensuring prompt and professional service.Resolv

upport Advisor role at Concentrix is a great match if you have:2 years customer service experience, call centre AND / OR 12 months Gas & Electric experience OR Collections experienceAbility to type 25

Job description: Core Description Responsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIPs and CSIs, P1 and P2 inci

f you have the following skills!Minimum of 12 months technical customer service experience within a call centre environment.Passionate about putting the customer at the heart of everything you do, doi

Town. Requirements: Confident, energetic and have persuasive skills; Must have Matric and outbound call centre experience; Multiple languages will be advantageous. We offer: Join our vibey, highly in

Get Hired for the Job You Desire! If you are a target driven individual who loves money, then our call centre is the place to be!!! Requirements: Matric is essential Good command of the English langu

We are looking for vibrant sales people to join our call centre in Phoenix who are self - motivated, energetic and target driven. We offer you: *Guaranteed R4 000 per month basic *Uncapped commission

of English and good communication skills essential 5. Ms office skills advantageous 6. 6 - 9 months Call Centre and or Retail Experience essential Benefits include subsidized transportation. Great inc

Why looking for a job as a waiter, bartender or call centre when you are trained and have a certificate? contact us now or if you are not trained with a certificate of one of the mentioned positions a

rough in the industry. This is not an insurance or banking product. THE ROLE Are you currently in a Call Centre and wishing to actually get away from your desk and meet clients face to face? This Sale

have good communication skills? Are you confident? Sales Agents Required for a call centre in Umhlanga. Matric is essential. Training provided. Forward cv to bossrewardshr@gmail.com

Junior customer care agent is required for the plumbing company's call centre. Job requirements: Matric certificate. No requirements for experience - company offers training. About company: Ganga Plum