Ticket

nity impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levis, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influen

portal. Reconcile monthly rentals against Employee Tablet Schedule.Monitor outstanding calls on the ticket support portal and escalate where necessary.Provide telephonic support to staff requiring pas

Principal AccountabilitiesMust have completed an apprenticeship.Must have trade test (red ticket).Maintenance of trackless mining equipment.Must have good proven experience on hydraulic & Electric

rator professional within the Airport Management Division. •Drivers code 10 (PDP) •General workers •Ticket Ageent •Cleaners •Technical Skills and ExperienceThe following skills and experience or the e

certificationQualification LevelA three - year Degree or Diploma in Analytical ChemistryGovernment Ticket in Assaying will be advantageousExperience and Skills RequirementsMinimum 5 - 8 years supervi

ndently in a fast paced environment, as an effective part of a globally distributed team, including ticket tracking systems and asynchronous communication toolsB.S. or M.S. in Computer Science or equi

tools such as AzureDevOps, Github Actions, Jenkins or similar, preferredHands - on experience with ticket logging and incident management toolsExperience with working in an Agile or DevOps culture wi

porting PC hardware, software and internal tooling for employees. It requires working with internal ticketing tool to communicate with customers.Prepare hardware for new hires joining the company and

ility and patch management with tracking reports and communication Support security operations with ticket and incident administration Streamline people facing and internal security administration and

ion skills in English (written and verbal)Valid EB/Code 08 Drivers LicenseSuccessfully obtain a Red Ticket (Medical Fitness certificate) and Security clearance on mineYour consideration for employment

f the Global Finance Applications Support Analyst is to manage the triage and resolution of support tickets. This includes ensuring the highest possible quality and standards within Dentons service le

ate will be advantageousCertificate/diploma in Explosives management or Blasting TechnologyBlasting Ticket/Rock Breakers certificate of competence or CIE Inspector of Explosives AppointmentAny previou

h - performing team environment.Key Responsibilities:Be a point of escalation for technical support tickets.Remote customer support, where you will perform various support tasks(not exhaustive);Device

steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.Service Documentation - Creates and verifies customer, equipmen

rably in the one of the following areas:In marine engineering environment with a Marine Engineering ticket (preferred); orIn ship repair engineering environment (ship repair structural, plate & pi

tely managedManage the procurement process together with the IT Administrative OfficerSupportManage ticket allocation, support escalations and ensure timeous resolutionSet SLAs with business units and

n hardware software and other peripherals.Provide regular updates and feedback on all open incident tickets relating to operational Service Desk activities.Log all incidents/service requests on the IT

assionate about tech and software and not afraid to upsellResponsibilities:Providing telephonic and ticket support to clients on utilising the software.Ensuring that our clients customer service level

he development team to take on the responsibilities of the process and the ownership of the product Ticket & issue management with Jira (and other Atlassian products); this includes general admini

o client requirements. TestingRelease note of all changes, new functions and bugs compiled. Request ticket updated according to status. All relevant code for specific patch/release/hot fix in respecti

d negotiation skills, enabling you to effectively convey ideas, meet client needs, and close high - ticket deals.Growth Seekers: A proactive mindset, constantly scouting opportunities for improvement

e as well as solutions for these challengesMoving towards business process activities as opposed to ticket management.Enabling pro active maintenanceContinue working towards a zero incident policy by

Software (Onsite or remoteMinimum 1yearCall centre exposure is very beneficialRole Responsibilities Ticket management of client queries and issues (Logged telephonically or via email) Setup of client

alifications with an emphasis on open pitMine manager's certificate of competenceOpen cast blasting ticketMust be able to adapt and work effectively in a multi - disciple environmentDesired SkillsTeam

e as well as solutions for these challengesMoving towards business process activities as opposed to ticket management. Enabling pro - active maintenanceContinue working towards a zero - incident polic

ectsAdhere to internal Administration & Operational processesProvide accurate and comprehensive Ticket NotesEnsure Documentation is produced and updated as required.Participate as part of a team a

pes accurately according to SOP Educate Customers about current promotions and drive sales Increase ticket averages by upselling or suggestive selling techniques Maintain the Cleanliness and Hygiene o

eeting rooms.Working closely with both Level 1 & Level 3 teams to facilitate a warm hand off of tickets, ensuring the ticket recipient is well informed of latest updates.Maintenance of office IT f

ction, and treating everyone with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on their CRM Ticketing System for all IMAC (Incidents, Moves, Additions,

ndards and procedures are up to date and understood by the team.Requirements:Grade 12Mine Overseers Ticket or MMC (Mine Manager Certificate)Diploma / Degree in Mining EngineeringValid First Aid Certif

l Full - timeRequirementsTravel DiplomaMatric QualificationMinimum 5 years experience with leisure. Ticket reissue courseTicketing courseAGM courseBeginners, intermediate and advanced fares courseCust

ssionals.Essential RequirementsGrade 12Diploma/ BTech Degree in Mining EngineeringOpencast Blasting TicketDrivers License: Code B (Light Vehicle)Operational experienceas a Blasting/DrillingSpecialist

pes accurately according to SOP Educate Customers about current promotions and drive sales Increase ticket averages by upselling or suggestive selling techniques Maintain the Cleanliness and Hygiene o

to direct customers to products Store Disciplines and ProductivityOpening & closing procedures, ticketing, effective merchandising as per guidelines, timeous capturing of supplier invoicesIBT docs

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

ong typing skills with speed of > 35 wpm Previous support helpdesk / customer service experience Ticket logging experience (preferably ServiceNow) Troubleshooting and problem - solving skills Activ

ge and work on the Amadeus GDSFully conversant with the paperless procedureAdvantageous for the roleTicketing courseSuper User courseCustomer service courseSAM and AGM courseResponsibilitiesIssue full

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

nd perform internal testing.Go - live preparation and post Go - live support.Operations experience (ticket handling, problem, incident management).Jira and Confluence experience.Build management exper

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Connoisseur: Past work experience in post - harvest fruit handling or fruit production is a golden ticket in our book. Your prior exposure to the citrus world is our zestful delight.By submitting any

Expected travel: Some mission travel will be expected. The consultant will receive an economy class ticket when they start their work and join the regional office.Required Expertise, Qualifications An

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

details of all relevant commercials and payment termsSupport the Maintenance and Support team with tickets, identifying and automating ticket support and closureClearly communicate the progress of th

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

engineers when required.QualificationsGrade 12 or NQF equivalentMINIMUM REQUIREMENTS:Able Seafarer ticket (STCW II/5)1 year experience in a sea going environment.SKILLS/ COMPETENCIES: Good Communicat

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer

Civil Service pension with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answer