Ticket

ome colleaguesLegendary all - company parties twice a year - don't miss out!Cycle Scheme and Season Ticket Loan to get you movingAuto - enrolment pension scheme. Whilst its great to live in the here a

andidates in the following positions: >Code 10 Drivers with PDP >Code 14 Drivers with PDP >Ticket Sellers >Admin Clerks For interested candidates please Contact Mr Ndlovu +2766 326 4811. E

you a fully supported working experience with High Monthly salary with Free 2ways economy class Air ticket, free furnished 3 bedroom Apartment, Free Medical Insurance and Free Teaching Materials plus

olidation, bikes, computers and phones when you have been with us for 6 months Interest free season ticket loansDiscounts and cashback from 3% to 30% at high street shops including major supermarkets,

nd perform internal testing.Go - live preparation and post Go - live support.Operations experience (ticket handling, problem, incident management)Jira and Confluence experienceBuild management experie

ent.Structure an effective Student Success function with defined roles and responsibilities.Oversee ticket management via Zendesk and interface between Admissions, Collections, and Success.Track key m

and procedure.Compilation of necessary documentation including dispatch fracturing and weigh bridge ticket.Daily stock report to management.Stock - take as required by management.Liaise with internal

ResponsibilitiesReceive and ensure all email and verbal faults are logged on the ticket system. All tickets acted on, all tickets closed within SLA requirements.Assist both internal and external users

m Leader or MSOC Manager in a timely fashion.Track and manage your work record via regular time and ticket/ task time entries. Provide guidance and training to customer personnel, empowering the users

pes accurately according to SOP Educate Customers about current promotions and drive sales Increase ticket averages by upselling or suggestive selling techniques Maintain the Cleanliness and Hygiene o

sks like a maestro, and fostering relationships with our external partners. This gig is your golden ticket to soak up invaluable experience in the world of marketing with a whirlwind of energy and spe

ties:Work as part of a wider team, focusing on achieving team KPIs by answering calls and resolving tickets.Log and update all queries within the ticket logging system for tracking and audit purposes.

h confirmed delivery datesEnsure VAS details are correct, up to date at DSV and executed in fullVAS ticket ordering - well in advanceReturns based on line manager approval - executed and followed thro

pes accurately according to SOP Educate Customers about current promotions and drive sales Increase ticket averages by upselling or suggestive selling techniques Maintain the Cleanliness and Hygiene o

riting conversion focussed B2B copy, combined with a good eye for designExperience marketing a high ticket service / product / solutionStrong interest in the world of Tech, Startups and SaaSBenefitsMa

Splunk Enterprise development and configuration. Splunk certification is advantageousExperience in Ticket - Reporting Systems (e.g. ITIL)Innovative & Independent with good problem - solving skillsB.S

vendor performances based on contractual obligationsEscalating operational issues with vendors and ticket trackingManages escalation of faults with vendors and informs all stakeholders of statusOnsit

entory maintenance.Hardware and asset procurement, inventory management & cost comparison.Corporate ticketing system monitoring.Serve as part of the on - call rotation.New user creation / staff separa

eEarningsA monthly stipend of R 5, 000 per month (plus some allowances for food, drink and activity ticket costs at the discretion of the school director)About EF Education FirstAt EF we believe that

s)Create problem records (e.g. for repeat incidents)Data Quality checks (e.g. foundation data validation)Integration reporting (e.g. ticket status alignment)User attestation reports Apply for this Job

of admissions data.Monitor and improve performance metrics for the Student Success team, including ticket resolution, public reviews, student onboarding, progression management, and student NPS.Stay

int of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.The Managed Ser

int of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.The Managed Ser

.Operational Administration: Carry - out administrative tasks related to customer support including ticket review and resolution.Personal Development: Drive personal development aligned with OKRs thro

t of contact for implementation and issue resolution for internal and external person(s) as well as ticket follow - up and input. Develops project plans and utilizes reporting tools to measure quality

multi - platform/product environment, mission - critical use cases, high business exposure, complex ticket routing)Flexible communication on multiple support channels (ITSM, Teams, email)Precise and d

portal. Reconcile monthly rentals against Employee Tablet Schedule.Monitor outstanding calls on the ticket support portal and escalate where necessary.Provide telephonic support to staff requiring pas

irst - line support to end - users via various channels including WhatsApp, email, Skype, phone, or ticketing system.Perform testing of websites and systems to identify and resolve issues related to f

itiesWork as part of a wider team, focusing on achieving team KPIs by answering calls and resolving tickets.Log and update all queries within the ticket logging system for tracking and audit purposes.

r the pre - or post - approval function. Currently working with confluence to document and Jira for ticket allocation. Understanding of testing and able to assist and view test evidence Following Prin

int of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.The Managed Ser

and procedure.Compilation of necessary documentation including dispatch fracturing and weigh bridge ticket.Daily stock report to management.Stock - take as required by management.Liaise with internal

ship programsDrive both strategic and tactical brand - building opportunities, in the form of:Big - ticket case studiesSocial mediaEventsSpeaking opportunitiesPartner awardsJoint blogsBudget managemen

g clients. Assist with scoping, time/cost estimation, and quoting for new projects. Monitor support ticket systems, responding to requests and assigning tasks as needed. Contribute to internal service

rivate medical health care Free eye tests Employee Assistance Programme Cycle to work scheme Season ticket loan Electric vehicle scheme Enhanced maternity, paternity, adoption, and shared parental lea

rivate medical health care Free eye tests Employee Assistance Programme Cycle to work scheme Season ticket loan Electric vehicle scheme Enhanced maternity, paternity, adoption, and shared parental lea

rivate medical health care Free eye tests Employee Assistance Programme Cycle to work scheme Season ticket loan Electric vehicle scheme Enhanced maternity, paternity, adoption, and shared parental lea

rivate medical health care Free eye tests Employee Assistance Programme Cycle to work scheme Season ticket loan Electric vehicle scheme Enhanced maternity, paternity, adoption, and shared parental lea

rivate medical health care Free eye tests Employee Assistance Programme Cycle to work scheme Season ticket loan Electric vehicle scheme Enhanced maternity, paternity, adoption, and shared parental lea

icrosoft Perview. Experience using Azure cloud services. Familiarity with service management tools, ticketing systems, and ITIL best practices. Strong analytical and problem - solving abilities, with

formance targets. Performance Monitoring & Reporting: Track service desk performance metrics (e.g., ticket resolution time, user satisfaction) and prepare regular reports for senior management to eval

customer has a smooth onboarding journey from beginning to end. Ability to work through high volume ticket numbers by means of calls and email. Ability to understand complex customer situations and pr

customer has a smooth onboarding journey from beginning to end. Ability to work through high volume ticket numbers by means of calls and email. Ability to understand complex customer situations and pr

larly updating customers on progress of faults by telephone and email. Regularly updating Logicalis ticketing system with quality notes detailing progress and actions completed on open incidents, prob

int of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.The Managed Ser

int of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.The Managed Ser

m members.Reviewing Value added recons weekly and identifying errorsReviewing paperwork and missing ticket samples and MasterfilePreparation of the weekly Masterfile and ensuring weekly distribution t

ing hardware and software for end user devices, responding to end user needs and to a variety of IT Tickets in a timely fashion. In addition, this role is tasked with asset management, escalation of i

is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levis, Microsoft, Airbnb, and Uber to help them manage all different types of partners

ses and people to improve customer satisfaction and retention.Supporting customers through reactive ticket requests.Create campaigns targeting multiple customers through digital touch - points and act

lling reports for client Projects that are live, ensure all is in order in preparation for closure. Ticket management. Manage client reconnects for non - paying clients who then make payment. Assist w

tion strategies.Ability to understand complex customer situations and provide appropriate solutions.Ticket management.And any other reasonable taskRequirementsGrade 12 or equivalent.Relevant tertiary

y overtime work, providing you with the chance to earn extra income.The team will be working with a ticket queue and pickup minor and large sized tasks related to supported applications. Responsible f

ms of potential maintenance issues (code or systems needing updating) Ensures all personal task and ticket queues are kept up to date Maintain the Yonder Media Wiki with details of projects, clients a

is highly desirable.Active Server Certifications are preferred.Job KPIs:First - touch closed: Each ticket that is completed with only one time entry contributes to this numberUtilization: The percent

ry contact on behalf of the team for the Casablanca office;Prioritising workload through use of the ticket management system;Manage your personal development plan to ensure you have an up - to - date

is highly desirable.Active Server Certifications are preferred.Job KPIs:First - touch closed: Each ticket that is completed with only one time entry contributes to this numberUtilization: The percent

in a professional and timeous manner. Also assist other departments or branches that need help with ticket or sports related This includes the confirmation of soccer money back promotions and manual p

g with databases, interrogating and manipulating information to achieve results and resolve support tickets.Job Overview Experience in application support Fulfil self - service requests Gain knowledge

nsure timeous allocation.Provide payroll related information and reports to management.Ensure daily ticket items are resolved within SLA on the query management system and follow up on outstanding ite