Call centreJob search results in: Jobs in Johannesburg

Advert Reference:P11476 Debtors Officer II: Call Centre - CenturionJob Title:Debtors Officer II: Call Centre - CenturionClosing Date:2024/07/30Position Available From:2024 - 03 - 15Area:CenturionActua

ersEnsure that contracts are issued and completed in full and signed by all relevant. Advise Sales, Call Centre, Branch Manager, and Rental Agents of vehicle availabilityEnsure that vehicles are deliv

that Terms & Conditions of the program are well represented Prepare content to support training for call centre support and all support functions that are customer facing The Ideal Candidate For This

vice target achievement with consultantAdministratively support Consultant on all planned marketing calls - to follow through in support.Understanding of all available reports such as Power BI, lapse

thin our team for a Technical Support Team Leader within our Meadowdale team.Line Manager: National Call Centre ManagerJob SpecificationKey Performance Areas:Fielding Customer CallsAssist Customers(in

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

is as the bank as no regional representation.PlanningClear sales plans and actionable actionsWeekly Call plans and managementCustomer Service Plans to address retention.Developing and implementing a f

The Call Centre of a well - established business in the finance and transport industry has a vacancy for Quality Assurance Administrator with at least 2 - 3 years experience in Call Centre Management.

Outbound Telesales Agent - Channel Dynamix We are looking for driven sales Call Centre agents to join our growing outbound call center on one of various campaigns we are currently running.If you can d

Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long - term relations

Customer Services Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world - class customer service? We a

t will help me with this job if I am successful. I have worked at retail stores, insurance company (call centre). That helped me to get confidence in talking to the customers and also showed me that t

inimum Requirements (Qualifications And Experience)Grade 12/Matric.1+ years of work experience in a Call Centre Debt Collection environment.Must have experience (with the flexibility) in working Inter

Advert Reference:P11476 Debtors Officer II: Call Centre - CenturionJob Title:Debtors Officer II: Call Centre - CenturionClosing Date:2024/06/03Position Available From:2024 - 03 - 15Area:CenturionActua

ing industry Customer Support management experience required including experience in the setup of a call centre Working knowledge of customer service software, databases, and tools Ability to think st

aigns can be optimised from the client perspective. This role will also need to spend time with the call centre to get a sense of how leads are performing, what the blockers are and share insights to

ing and reporting of technical (hardware, software, network etc.) incidents by clients. Leave every caller with the assurance that their issue and or query will be attended to and driven to resolution

re of every decision and behavior.Key Responsibilities Manage large amounts of inbound and outbound calls and emails in a timely manner Follow communication scripts when handling different topicsIdent

Internal)Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.C

l candidate for this role will have: A minimum of 2 years relevant experience including 1 year in a call center environment (Credit Vetting) essential And Previous Credit Vetting experience essential;

TitleCall Centre AgentJob DescriptionEducationNational Certificate Level 4 (N4) / Grade 12 (Required)Languages

ustomers needs by exploring all possible cross - selling and up - selling opportunitiesEnsure first call resolution.Tracking of conversions from lead or call to application and then to fulfilment.Acco

n our teamJob FunctionsLogging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workP

services, generate interest in those products or services, and work to close sales.ResponsibilitiesCall allocated customers daily as per call cycle.Handle incoming sales or general calls.Provide supp

and closing deals.The ideal candidate has 3 - 5 years of outbound sales experience preferably in a call centre or customer facing environment, a proven track record of meeting targets, and familiarit

gulatory Exam 13 - 5 years of Investment experience with strong product and process knowledgeProven Call Centre management experience preferredKey CompetenciesClient - focused with strong communicatio

kserv, PCH, SARB and all legislative requirementsComputer literacy: MS Office Suite (intermediate), Call Centre system & reporting, BaNCS, Debit Card (Postilian), Credit Card Prime & On - line systems

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

replacement policies are in place.Capturing of insurance details on the Credit Ease system.Outbound calls to members to confirm insurance cover.Outstanding short term insurance demand letters.Perform

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring Manage incoming calls and emails for both English speaking banking and business customers. Respond to emails, and review contracts and other d

Job DescriptionDear Future, Call Centre AgentTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedAre You Someone Who

es Service Desk Agent is the first point of contact for clients and vendors, responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

To Apply call or WhatsApp Mr Molefe 0612584100 Candidate Responsibilities include but not limited to: Patient transfers and escorts within hospital. General driving duties and transporting of staff as

ce in commercial underwriting (preferably in a technical /team leader role).3 5 years experience in call centre/sales environment would be advantageousSkillsEducationClosing Date12 April 2024The appoi

Duties & ResponsibilitiesLogging CallsLogging incoming calls from clients in line with the Helpdesk Procedure.Ensure that calls are answered within 3 rings.Ensure calls are logged accurately on the He

tricsLegal investigative processes (including affidavits)Criminal/SAPS procedures (processing cases)Call centre and sales processesClient complaints processesPersonal attributesTenacity and determinat

The Call Centre at Zulberg Close within Europcar has a permanent opportunity available for a Customer Services Consultant. At Europcar we are totally committed to providing car rental rates to our cus

Closing Date 2024/04/08Reference Number MOT240328 - 4Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City

Overall Purpose of the Job: To effectively manage the Call Centre Outbound Sales, Technical, FindU and Client retention teams as well as the Inbound sales team. Achieving CCC KPIs and Targets. Dealing

periences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good.TransUnion is a major credit reference agency and we offer specialist

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

es. QUALIFICATION & EXPERIENCE:Matric or relevant qualificationCustomer Service experience in a Call Centre environment would be advantageousComputer literacy essential (MS Word, Excel, Outlook, L

d experience you will have: Excellent listening and communication skills Experience of working in a call centre or other customer - driven environment desirable Good IT knowledge Experience of working

bank Integrated Channels Contact CentreNewtown Junction Campus, Newtown, Johannesburg Career Stream CALL CENTRE (Service) Call Agent (Fixed Term Contract) Job Purpose Are you looking for a rewarding c

passion for reaching and exceeding target?Responsibilities:Contacting prospective clients telephonically and asking market research questions.Accurately capturing information received from prospectiv

d experience you will have: Excellent listening and communication skills Experience of working in a call centre or other customer - driven environment desirable Good IT knowledge Experience of working

ut we also recognize that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and

amp; Excel Working knowledge SAP Strong People & Communication skillsJob Specification Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears Accurat

stakeholders at brsk to enable your team to deliver results including the Marketing teamMonitoring calls and providing insight to develop the team.About YouWe are looking for a passionate and ambitio

(s) in a Financial Services / Retail environment.2 years management or leadership experience.Proven Call Centre / Retail or Financial services management experience. Experience in utilising measuremen

uest basic information needed in order to process claim - includes written correspondence and phone calls. Evaluate claims based on documentation received including responses from claimant and provide

r at our National Control Centre in Centurion.The position requires experience within a security or call centre environment. The successful incumbent is a self starter with a proven track record in de

Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondenc

mer telephone inquiries regarding products, services, order status, and other general questions.Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/

nnesburg - Gauteng ~ Durban - KwaZulu NatalDatafin's 2024 Tech Odyssey: Your Next Adventure Awaits! Calling All Code Conquerors! Greetings from the tech realm! As your guide through 25 years of IT rec

rom social media content, web series, a radio drama, on - ground ambassadors, chatbot, a network of call centre operators, murals, billboards, etc. - will potentially live within this brand. The brand

of business rules and regulations.Awareness of regulatory and compliance requirements.Knowledge of call and service center operations.Understanding of relevant product details.Familiarity with compla