AgentJob search results in: Jobs in Western Cape

nd Requirements Exhibit A Customer Contact Operations Position RequirementsSales/Contact Operations AgentExperience Ideal Candidate Profile Key Attributes Candidates will pass an assessment and comple

In this regard, by virtue of your application, you acknowledge that SANBIs authorised verification agent(s) and service providers will access your personal information including special personal info

ng and Scheduling minimum experience of 3 yearsShould be comfortable in creating capacity plans and agent schedules using ExcelShould be comfortable in doing staffing simulations using Erlang template

Job title : Technical ISP Support AgentJob Location : Western Cape, Cape TownDeadline : May 05, 2025Quick Recommended LinksJobs by LocationJob by industries The RoleWe are seeking a dedicated Technica

all volumes, average handling time and shrinkage to calculate the required headcount figureGenerate Agent schedules within agreed timeframes and in line with call volume, average handling time and shr

evelopment) pointsMinimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienc

vironment: We run a high - demand service desk role. Our team typically handles 15 - 20 tickets per agent per day, sometimes even more during peak periods. Those tickets include dealing with real time

s motivierten Front Office Teams suchen wir Sie ab der kommenden Sommersaison 2025 als Front Office Agent/Lady in Red (Guest Relations Agent)!Ihre HauptaufgabenCheck - in/out (Privatpersonen sowie Gru

rity and a better quality of life.About The RoleAn exciting opportunity has become available for an Agent Support Officer to join our dynamic team!Are you passionate about providing world - class supp

Job title : Audit Agent - National Contact Centre: Cape Town (Fixed Term)Job Location : Western Cape, Cape TownDeadline : April 21, 2025Quick Recommended LinksJobs by LocationJob by industries The Suc

ctions and utilities working in a BPO call center environment. You have great knowledge of managing agent performance in line with Sigma policies and procedures to meet performance targets. You can ma

ncluding management/configuration of systems (services, log rotation, etc.), disk space, CloudWatch agent, regular updating and patching, etc. Databases (relational and nosql). Kubernetes cluster (val

ate your team to achieve targets.Report on the overall quality of customer interaction activity per agent in your team.Liaise with internal departments to solve customer queries and escalate customer

eas neat and well equipped Assist with staff travel (book on the online portal work with the travel agent) and obtain the necessary approvalsOrder stationery on a monthly basis Keep record of stock an

itional Job DescriptionThe Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e - mails, chat or any back office work and root cause analysis with the aim of helpi

Job title : Customer Service AgentJob Location : Western Cape, Cape TownDeadline : March 17, 2025Quick Recommended LinksJobs by LocationJob by industries Online Order ProcessManage online, telephonic

is an equal opportunity employer.About GAC Shipping (SA) (Pty) LtdGAC has been an established ships agent and provider of related services in South Africa since 1998. GAC South Africa is part of the g

ork with the billing team to verify accuracy in account setups.Assist in calculating and generating agent commissions.Client Onboarding & Account ActivationAssist with onboarding new clients, guiding

. Display a guest centric approach. Manage the day to day activities and support the Guest Services agent team whilst maintaining exceptional customer service standards in accordance with the hotel an

e experience in customer service will be a distinct advantage. You have great knowledge of managing agent performance in line with Sigma policies and procedures to meet performance targets. You are ab

rocedures are updated and implementedPromotes and maintains good public relations with PCOs, travel agents, airline companies and commercial organizations and solicits business for the hotel.Promotes

rocedures are updated and implementedPromotes and maintains good public relations with PCOs, travel agents, airline companies and commercial organizations and solicits business for the hotel.Promotes

aud prevention, and payment operations. You will be responsible for managing QA workflows, tracking agent performance, optimizing processes, and driving continuous improvement to enhance the overall p

istration of advisors contractsConduct the required checks for all new appointments, which includes Agent, DOFA, FSB and MIE and finger prints checks.Assist with training material/brochure/posters ord

We seek to appoint a dynamic and energetic individual to assume responsibility as Service Centre Agent Main purpose of the roleTo assist clients and service providers with queries and problem resoluti

IntroductionWe are looking for a self - motivated, target driven Independant Sales agent who prioritizes customer service and has the ability to persuade and influence. These positions are commission

ng systemComplete call logs and reportsAssisting irate members and escalate when required to senior agents/team leaderEnsure own productivity levels are maintained and quality standards are met at all

rx Recruitment, is on the hunt for Sales Consultants with natural sales talent.The ideal Zest Sales Agent will be excellent on the phone, and you've demonstrated success selling insurance products. Yo

Critical Incidents (P1 - P4) Provide daily, weekly and monthly reports on customer support metrics, agent productivity, key operational issues and a status update on any key initiatives that involve c

RSAWEB | Full timeCustomer Retentions AgentCape Town, South Africa | Posted on 02/12/2024check(event) ; career - website - detail => apply(record.id, meta)" mousedown="lyte - button => check(event)" f

Job PurposeAs a Customer Care Agent you are responsible for providing frontline responses to queries from our clients and provide resolutions for service issues that are brought to you.Primary Job Res

will have the following responsibilities (including but not limited to):Recruitment and Onboarding (Agent Level)Assist with posting job vacancies across various platformsReview and assess incoming app

Job Description: Want a career that makes a difference? Join our team as an Impact Sales Agent and help us connect our product/service with those who need it most. We're looking for motivated matric g

n innovation, we have established ourselves as a trusted partner in the industry.As a Customer Care Agent, you will play a crucial role in our organization by providing exceptional customer support an

Job Title: Real Estate Sales Agents Fish HoekLocation:City of Cape Town, Cape Town, Fish HoekJob TypePermanent, expected to work full - time hoursPrimary IndustryProperty and Real EstateSalaryCommissi

Critical Incidents (P1 - P4) Provide daily, weekly and monthly reports on customer support metrics, agent productivity, key operational issues and a status update on any key initiatives that involve c

We are seeking a dynamic and customer - focused Retail Sales Agent to join our team at our marketing company. As a Sales Agent, you will be the face of our brand, providing exceptional customer servic

Customer Support Agent - RemoteLocation: Remote (work from the comfort of your home!)Position Type: Full - TimeWorking Hours: Alternating weekly shifts 9am - 5pm UK and 2pm - 10pm UK and alternating S

Location: Cape town, CBDHours: 2pm - 12am, on - siteAre you an experienced sales agent with a flair for building relationships? Do you excel in engaging potential clients and preparing them for the ne

Critical Incidents (P1 - P4) Provide daily, weekly and monthly reports on customer support metrics, agent productivity, key operational issues and a status update on any key initiatives that involve c

teams performance. Performs administrative duties for the team (i.e. payroll templates); Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance

r the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionPosition scope:The Groups Agent will be responsible for managing all aspects of group reservations, ensuring a seamlessprocess

rtunity collide? Mukuru is thrilled to offer game - changing learnerships in our Contact Center and Agent Support Space, where YOU can earn an FETC: Contact Centre Services NQF Level 4 certificate! Th

We are seeking a detail - oriented and organized Customer Service Agent to join our team. In this role, you will handle customer inquiries, resolve issues, and ensure a smooth service experience. Youl

RSAWEB | Full timeFTTH Telesales AgentCape Town, South Africa | Posted on 22/08/2024check(event) ; career - website - detail => apply(record.id, meta)" mousedown="lyte - button => check(event)" final

ellent experience working on a Utilities/Collections campaign. You have great knowledge of managing agent performance in line with Sigma policies and procedures to meet performance targets. You are ab

We are looking for a Collection Agent for our accounts department who will make outbound calls to follow up and collect on missed payments.Role RequirementsThe ideal candidate should have strong objec

financial service institution. Currently we are in search of a hard working and creative Marketing Agent to join our team and help us drive growth, enhance our brand and connect with our audience in

Job Title: Contact Centre AgentLocation: CapeTownJob Type: Full - timeReports to: Contact Centre Manager & appropriate DirectorThese are new roles for a client that is establishing a Cape Town contact

rokerage, and managed office solutions.Join us at www.iwgplc.comJob PurposeThe Virtual Receptionist Agent is essentially a receptionist on demand or virtual support service for our IWG clients.These c

is the limit. Join our Team and lets reach for the stars.We have amazing opportunities for a Sales Agent (Field) to be based in Cape Town, Western Cape. Do you think you have what it takes to be our

: Achievement against data - driven key performance metrics, inter alia: CSAT/NPS, productivity per agent, case documentation, response time and your achievement of specific goals & projects set by th