Contact centre managementJob search results in: Management, human resources jobs in Johannesburg

look and feel may not be consistent with the Deloitte corporate brand.If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details

into support.As an Engineer in the team, you are expected to perform routine assignments and first contact most of the incoming tasks for the team. You are encouraged not to vary from established pro

ies. Service Desk activities includes phone handling, email management, 3rd party management, first contact resolution and engaging with resolver teams within the wider business.The requirement is for

and managing client relationships.Call Centre experience is an advantage.Proficient computer skills.CONTACT RELATIONSHIPSSenior and Middle Management both internal and client - facing.Sales Team (Bran

s orders, support, deliveries, and escalations. Ideal candidates should have relevant management or contact center certifications, experience with CRM systems like Salesforce, and familiarity with e -

t our internal and external merchants through:Management of sales territoryTo be the focal point of contact for the merchantPlanned regular merchant visits.Develop and Maintain existing customer relat

Our client is looking for a Teleseller to join their team. The main purpose is to contact potential customers, answer questions about products or services, generate interest in those products or servi

urseLegal or Statutory RequirementsRegistered with SANCDesirable ExperienceManaged Health Care in a Contact Centre environmentTheatre and/or ICU experienceKnowledge and SkillsComputer literateDemonstr

Critical services is sensitive area where they deal with contact crimes : Comprised of a contact centres, Responders and Crime Insights and Investigations. The incumbent will focus on developing, impl

ck, margin, availability, infill to take corrective action.Drive innovation by working closely with contact centre and regulatory department in implementing interventions that will enable demand fulfi

puter literateAbility to merge Clinical and EHWP focusResponsibilitiesTo provide the first point of contact To provide all the services to which the caller is entitled in a professional and respectful

on Support for BMW Plants in both English and German - speaking regions.Serve as the first point of contact for IT incidents related to production issues.Pre - qualify IT incidents and establish conne

nager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure

service delivery at functional & branch level. The HR Business Partner will act as the first of contact to employees for all HR related matters at functional or branch level.The HR Business Partne

service delivery at functional & branch level. The HR Business Partner will act as the first of contact to employees for all HR related matters at functional or branch level.The HR Business Partne

oss Sell of Banking ProductsClient ExperienceDeliver all products and services as a single point of contact to the client through predominantly virtual client engagement platforms.The immediate adopti

n the online application form or emailing your CV to Logistics@hireresolve.za.comYou are welcome to contact Rebecca or Nehelene on 021 551 8638.Please note that correspondence will only be conducted w

e administrationBillingCustomer ServiceWater Services By - Laws interpretationComputer SkillsDrivingContacting customersAssisting CustomerComplaint HandlingCommunicating with CustomersContact centreQu

oficient in advanced ExcelRequired Min. Experience5 years' experience as a Senior Manager in a call/contact centre environment3 Years' Exposure to Workforce Management frameworksA superior understandi

pport team monitors the overall quality of our service. As a part of the team, youll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to