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it takes to be our newest Purple Star?The position will be responsible to deliver sports betting to customers on all betting platforms (internet, mobile, branches), on as many bet types as possible, a

nce, within a Safari environment preferred.Strong verbal and written communication skills.Excellent customer service orientation.High level of computer literacy.Attention to detail and strong administ

ture conditions.Comply to working methods ensuring that all client SLA and MSAs are achievedMonitor customer network servers and storage systems to ensure uptime and efficient resolution of issuesSkil

unctionsAbility to network and keep a good line of communication open with clientsStrong client and customer service skillsDisciplinary procedures knowledgeAttention to DetailCleanlinessCreative Flair

tsSkills Requirement Excellent verbal and written interpersonal and communication skills. Excellent customer service skills. Excellent negotiation and conflict resolution skills. Demonstrated ability

ll be doing: Process invoices and monthly retainers including applicable credit memos.Issue monthly customer statements to aid collection.Ensure that all billable expenses are properly invoiced and re

ompleting of sales control sheets correctly, balancing of theoretical and actual sales.Dealing with customers - requests for functions, function bookings and complaints.Monitoring of daily resale outl

Entity: Customers & ProductsJob Family Group: Sales GroupJob Description: The Key Account Manager Retail Africa will be accountable for a number of key customers, and will be responsible for accurate

dministrator).Skills and CompetenciesGood communication skills (Excellent verbal and written skills)Customer service skillsOrganizational skills - Ability to manage multiple tasks, prioritize effectiv

successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay - outs, customer service and complianceWi

hygiene are complied with within all tasks undertaken.To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.Ass

rmance management)Maintain an accurate record of all maintenance documentation, warranties, licencesCustomer FocusWork with teams to develop and maintain a customer - focused attitude toward activitie

ve action to avoid repetition. Approaches own work with dedication and high sense of responsibility.Customer Orientation: Demonstrates an exceptional level of customer service and quality standard.Coa

ps and strong communication skills.Excellent written skills.Good problem - solving skills.Excellent customer service skills.QualificationsMinimum Matric.Relevant tertiary business qualification.5 - 10

ent communication skills.Excellent problem - solving skills.Excellent time management skills.Making customer/ clients needs a primary focus of ones actions.Exceeding the clients' expectations regardin

Organizing and planning skillsInterpersonal skillsTeam PlayerExcellent food skillsStrong client and customer service skillsGood organizational skillsQualifications Proven cooking experienceMatric1 - 2

hygiene are complied with within all tasks undertaken.To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.Ass

successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay - outs, customer service and complianceWi

of accountability.Demonstrate the ability to pay attention to details.Demonstrate a strong sense of customer care and service skills.So, are you ready to level up, learn, and perform at your best? App

preparation of meals, especially salads and desserts. To ensure that the quality standards of both customer service and operating processes, health and safety standards, and food standards are met. T

hygiene are complied with within all tasks undertaken.To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.Ass

with regards to reporting of suspicious transactions.Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environme

Duties & ResponsibilitiesMaintain safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential haza

es.Plan each day and month in advance, to generate new leads, book new appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre - defined sales

Organizing and planning skillsInterpersonal skillsTeam PlayerExcellent food skillsStrong client and customer service skillsGood organizational skillsQualifications Proven cooking experienceMatric1 - 2

Job title : Customer Experience and Engagement ManagerJob Location : KwaZulu - Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by LocationJob by industries The Customer Experience an

d oralTime & desk management with a focus on organizational abilityAttention to detailExceptionally customer focusedInitiative Personal AttributesGood interpersonal skillsSense of urgencyPassionate ab

iness acumen skills.Demonstrate good financial management skills.Excellent people management skills.Customer service and orientation experience.Must be able to identify, analyse, organise, and solve p

Tank gauging, Pipeline set up, Tank washing, Decants additives, Base Oil, Isotank offloading processCustomer PerspectiveFilling operation: Operate a Filling Line process, Receives empty containers, Li

ive you first - hand insights into the processes, systems, and practices that are aligned to ensure customer needs are met through flawless execution and the application of leading - edge technology.P

Purpose of the JobResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas IncludeAnswering telephonesCustomer service drivenEfficiently assisting

ugh, fee and salary invoices by the deadline.Follow up on payment of the above invoices once issued.Customer SatisfactionEstablishes and maintains a good working relationship with the client.Manage al

ld maintenance personnel deliver results in line with company requirements and expectations. Manage customer expectations (both internal and external) against what can be practically delivered in acco

e company and client Health & Safety requirements are metRequirementsSKILLS and COMPETENCIESMust be customer focused/orientatedAbility to identify customer needs and solutionsShould display profession

energetic self starter with an exemplary workCapability to interact with both internal and external customers at allAbility to maintainAttention to detail with a methodical and structuralAbility to mu

e successful candidate will be responsible for assisting in leading the delivery of a proactive and customer - focused HR service across the business. This includes providing effective support, guidan

tionAbility to work shifts which includes weekends and public holidaysExperience in member service (customer service)Must be a peoples person and be able to assist and guide our membersWed like you to

callers to the relevant Manager when necessaryReportingGenerate reports as requested by Management Customer Focus: Work with teams to develop and maintain a customer - focused attitude toward activit

staff to deliver a 5 - star experience.Operational Excellence:Uphold operational excellence in all customer interactions and be visible to our members during peak times.Ensure 100% safety for all emp

hygiene are complied with within all tasks undertaken.To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.Ass

rates the ability to facilitate workshops in a professional manner.Demonstrate exceptional level of customer service and quality standard.Demonstrate the ability to pay attention to details.Demonstrat

er Regulation 21. Effectively manage security operationsClient Retention & Service Delivery: Ensure customer service aligns with SLAs, conduct monthly meetings with clients, and address corrective act

nging from fine dining to restaurant dining.Knowledge of South African and industry - specific laws.Customer Service Skills.Management Skills.Communication Skills.Exceptional Functions Skills.Ability

e company and client Health & Safety requirements are metRequirementsSKILLS and COMPETENCIESMust be customer focused/orientatedAbility to identify customer needs and solutionsShould display profession

Entity: Customers & ProductsJob Family Group: Marketing GroupJob Description: Member of the market leadership team. Contributes to the delivery of Southern Africa (South Africa + SADC) business plan a

firmation limits and to ensure to call the BSC department before laying a bet over the limit.Taking customer bets where applicable. (A requirement in express Branches)Cash Administration Cash manageme

hygiene are complied with within all tasks undertaken.To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.Ass

Stress TolerantExcellent Written CommunicationBasic Supervisory SkillsSubordinates Capacity BuildingCustomer FocusNegotiation SkillsAnalytical SkillsPlanning/Scheduling/Objective SettingTeamwork & Par

es.Plan each day and month in advance, to generate new leads, book new appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre - defined sales

on productivity through effective team participation and to guide the team on addressing on - going customer service improvement and sound administration procedures. Management of human resources incl

onsible for overseeing and managing the deposits team to ensure operational excellence, exceptional customer service, and alignment with business objectives. This role focuses on driving team performa

people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our ex

off to the development team.Propose user - centred designs by integrating style guides, creativity, customer feedback and usability findings efficiently.Collaborate with internal teams while taking in

g skills.Impressive planning, organizational and time management skills.Must have a strong sense of customer focus.So, are you ready to level up, learn, and perform at your best? Apply now!Please note

Ensure that all bookings for your floor is noted and planned at least 48 hours prior to the meeting.Customer FocusWork with teams to develop and maintain a customer - focused attitude toward activitie

ur newest Purple Star?The successful candidate will be responsible for delivering sports betting to customers on all betting platforms (internet, mobile, branches), on as many bet types as possible, a

riendly team with experience of both inbound and outbound calls having excellent account management customer service skills. The role is fast paced and ideally suited to a person who can multitask and

Computer literate Organising and planning skills Interpersonal skills Team Player Strong client and Customer service skillsQualifications Relevant Degree/Diploma or Certificate Knowledge of industry a

a professional services environment with a focus on operational efficiency.Strong understanding of customer relationship management, client services, and account management.Ability to identify potent

reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the