Technical call centre

DescriptionAmazon's IT Support is the first point of contact for technical support service requests. Our IT Support Associate I spends their day receiving incoming chats, calls, and online requests fr

High School / School Diploma or similarMin ExperienceExperience: 3+ relevant yearsBehavioural (BC) |Technical (TC) |Leadership (LC)BC_Optimizes Work ProcessesTC_Administrative ServicesTC_Policies and

cal expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Sup

What You Will DoYou will be joining the RPP - Technical Stream reporting into the Development Lead Modernization. Your primary focus as an Analyst Programmer in the RPP - Technical Stream is being res

riving regional growth opportunities for assigned market/verticals with a high level of commercial, technical/operational and market understanding. You will also enhance sales owners with capabilities

y Team and reports into the UK Information Security Manager. The ideal candidate will have a strong technical security background, be able to work collaboratively and pragmatically with stakeholders f

S: Drive growth opportunities for Contract Logistics (CL) products with a high level of commercial, technical/operational and market understanding. Enhance sales owners capabilities and knowledge, inc

n during critical events. Drive projects that improve support - related processes and our customers technical support experience. Write tutorials, how - to videos, and other technical articles for the

ud infrastructure.Scripting and coding to automate routine tasks and improve operational efficiency.Technical research and development to enable continuing innovation within the infrastructureProvide

ection or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevan

e team immediately after training. Train the client on the current escalation process on the below: Technical issuesIT escalationsSettlement/Recon Queries Contact Centre SupportContact Centre WhatsApp

ice team immediately after training.Train the client on the current escalation process on the below:Technical issuesIT escalationsSettlement/Recon Queries Contact Centre SupportContact Centre WhatsApp

ice team immediately after training.Train the client on the current escalation process on the below:Technical issuesIT escalationsSettlement/Recon Queries Contact Centre SupportContact Centre WhatsApp

tful solutions to ambiguous problems across a large product inventory at scale.This is a hands - on technical engineering role with scope to increase your specialization in the areas of data and syste

e team immediately after training. Train the client on the current escalation process on the below: Technical issuesIT escalationsSettlement/Recon Queries Contact Centre SupportContact Centre WhatsApp

ice team immediately after training.Train the client on the current escalation process on the below:Technical issuesIT escalationsSettlement/Recon Queries Contact Centre SupportContact Centre WhatsApp

ice team immediately after training.Train the client on the current escalation process on the below:Technical issuesIT escalationsSettlement/Recon Queries Contact Centre SupportContact Centre WhatsApp

on, Manage third party suppliers to log support calls, get updates on open support calls or request technical advice, Work closely with resource management to organise engineer to site where required,

who will be based in Auckland Park. The Claims Relationship Consultant is responsible for providing technical support and coaching to Brokers on Call (Santam intermediaries) in order to effectively tr

DescriptionAmazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and onli

sses that are secure, reliable and efficientDiagnose and provide first - call resolution on complex technical queries, within the service level agreements.Participate in the design and development of

erpret components (e.g. shaft/bushes) structural failure, material specifications and reproduce the technical drawings of the componentsComplete material purchase requisition in line with required sco

cation of any potential risks prior or during implementation of solutions.Investigates the cause of technical and service problems and recommends fixes to line. managers/project managers or clients di

better and fasteris business SMART. Able to think about problems from a business perspective using technical and product input;is curious and challenge the status quois innovative and enjoys iteratio

e for driving the performance of the contact center channel, ensuring excellent sales, service, and technical support for our consumers in line with our Consumer Experience strategy.A day in the life

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

ndation of equipment for installations• Troubleshooting and providing recommendations for resolving technical issues• Troubleshooting networks, systems, and applications to identify and correct malfun

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

n the Assessment of the potential impact on existing access security mechanisms of specific planned technical changes, in order to help ensure that potential compromise or weakening of existing securi

marketing directives, sales reports, and educational materials Clear understanding of clinical and technical product knowledge. Provides feedback and requests to Marketing or to the organization to a

er literacy with advanced know - how in MS Word and ExcelSkills And Attributes.Advanced analytical, technical and problem - solving skills and abilitiesAbility to communicate effectivelyGood interpers

s, and leading government agenciesto power their infrastructure.Support Engineering provides global technical support to a wide range of customers using as they build mission - critical applications o

, and leading government agenciesto power their infrastructure. Support Engineering provides global technical support to a wide range of customers using as they build mission - critical applications o

y of applications & related infra. Perform routine maintenance, patching, and upgrades. Perform technical user training. Monitor and remediate system backup issues. Develop or maintain operational

wing the correct follow - up and NTU process, etc.Promote learning, mentor colleagues, and simplify technical concepts for service colleagues to develop their skills and knowledge.Analyse trends and r

clicking apply belowPurpose StatementTo provide access to ATM rooms and devices therein as well as technical support for Smartlock equipment failure where necessary. ExperiencePrevious experience in

CandidatePrevious experience working in a maintenance role in a hotel or similar environment.Strong technical skills and a good understanding of building and facility systems.Excellent communication a

CandidatePrevious experience working in a maintenance role in a hotel or similar environment.Strong technical skills and a good understanding of building and facility systems.Excellent communication a

Closing date: 15 June 2025Interview date: 26th June 2025lIf you require assistance or encounter any technical issues with your application, please e - mail support at https://jobseekersupport.jobtrain