Technical call centre

ction well under pressure. Must be open to make & take calls and dealing with queries. Overseas Technical Department and all related to this department. If you meet above criteria please send a co

all centre environment Strong customer service skills IT background or IT knowledge and experience (technical or helpdesk) Strong problem solving skills, 1st line support. Able to work on a rotational

business areas •Maintain the required dress code and professional appearance Competencies required Technical Retail Acumen •Retail Sales Skills •Risk awareness •Cross selling Experience and Qualifica

to do something better and faster is able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iterati

to do something better and faster is able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iterati

am in a customer - facing role, you would be responsible for installing new equipment and providing technical support to customers. The successful candidate will be responsible for resolving first and

ge Champion:Play an integral role in championing employee engagement and change within the business Technical Competencies Experienced in Instructional designAbility to create learning content across

to collect salvage - non - Motor where applicableArrange to collect salvage - Motor where applicableTECHNICAL COMPETENCIESCustomer FocusBuilds strong customer relationships and delivers customer - cen

to do something better and faster is able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iterati

Management experienceCall centre, Insurance, Debt recoveries retail industry experience (advantage)Technical Competencies RequiredKnowledge and understanding of all relevant labour legislation; Human

Management experienceCall centre, Insurance, Debt recoveries retail industry experience (advantage)Technical Competencies RequiredKnowledge and understanding of all relevant labour legislation; Human

ection or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevan

the prowl for their next successor in Support Specialisation. The client requires candidates with a technical background to provide online and telephonic service and support to external customers and

to collect salvage - non - Motor where applicableArrange to collect salvage - Motor where applicableTECHNICAL COMPETENCIESCustomer FocusBuilds strong customer relationships and delivers customer - cen

to do something better and faster is able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iterati

ial service and/or Corporate Governance compliance role Member of CISA, FPI RE 1 and/or 5 Essential Technical Skills and Knowledge Excellent proficiency in MS Word, MS Excel, MS Outlook. Knowledge of

to do something better and fasteris able to think about problems from a business perspective using technical and product inputis curious and challenge the status quois innovative and enjoys iteration

a phone, e - mail, chat, and/or social media to resolve questions or concerns.Assist customers with technical issues related to website navigation or mobile application.Maintain accurate and up - to -

avel arrangements, taking messages, restaurant reservations, etc)Offer assistance with meeting room technical requirements.Report client feedback to the Helpdesk and revert to clients and visitors wit

equirements:Relevant certificates (desired)1 - 3 yearsCustomer relations Telephonic salesCall centreTechnical support AdministrationCold CallingWorking within a digital environmentCRM system experienc

ry Life Client Services or an administrative role in Discovery Consulting Services (DCS) Essential: Technical Skills and Knowledge Good time Management skills Excellent customer service ability Excell

Grade C Certification (essential).Experience:Call Centre Experience (beneficial but not essential).Technical Background in Alarm Systems and Cameras (beneficial but not essential).Advanced Surveillan

to do something better and faster is able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iterati

l be with 2 members of the senior leadership of the data team and 1 member of the HC leadership teamTechnical & Psychometric Assessments: These will depend on the role and will sometimes happen concur

ices.Design cohesive, impactful and functional client journeys in line with business strategies and technical specifications.Facilitate Client Journey design workshops.Support the Lead with compiling

ry Life Client Services or an administrative role in Discovery Consulting Services (DCS) Essential: Technical Skills and Knowledge Good time Management skills Excellent customer service ability Excell

avel arrangements, taking messages, restaurant reservations, etc)Offer assistance with meeting room technical requirements.Report client feedback to the Helpdesk and revert to clients and visitors wit

tional and business process design Communication and translation of information across business and technical environments (Interface between business and Technology)Design of evidence - based best pr

ables Understand business impact of the respective elements of local and global initiatives/projectsTechnical knowledge/experience of related systems (incl. interfaces)Credit and Collections framework

tional and business process design Communication and translation of information across business and technical environments (Interface between business and Technology)Design of evidence - based best pr

mlessly provides assistance and advice across an integrated network of devices and touchpoints both technical and humanistic to enable a clients digital experience. This includes personalized, digitis

ry Life Client Services or an administrative role in Discovery Consulting Services (DCS) Essential: Technical Skills and Knowledge Good time Management skills Excellent customer service ability Excell

nce in collections / financial services environment and at least 1 - 2 years at a supervisory level.Technical / Professional KnowledgeBusiness administration and management Change management Client se

avel arrangements, taking messages, restaurant reservations, etc)Offer assistance with meeting room technical requirements.Report client feedback to the Helpdesk and revert to clients and visitors wit

lers, telecoms infrastructure, and bespoke configurations.Proven experience in leading and managing technical teams.Demonstrated ability to prioritise tasks and lead in a fast - paced environment with

uick and effective issue resolutionSituational Awareness: Observant and responsive to customer needsTechnical Proficiency: Familiarity with digital processesPhysical Stamina: Ability to stand and perf

uick and effective issue resolutionSituational Awareness: Observant and responsive to customer needsTechnical Proficiency: Familiarity with digital processesPhysical Stamina: Ability to stand and perf

elp us achieve our vision.As an IT Support Technician. You will be required to provide professional technical support to meet the needs of the organization.What Youll Be DoingAs part of your role, you

avel arrangements, taking messages, restaurant reservations, etc)Offer assistance with meeting room technical requirements. Report client feedback to the Helpdesk and revert to clients and visitors wi

external supplier or service provider support and communicate these to the Procurement Division.4. TECHNICAL HELPDESKProvide overall management of the Technical Helpdesk function, ensuring efficient

We Want YouAre you ready to take the reins as a Senior Technical Implementation Specialist at BET Software DBN? Join us on a journey where innovation and expertise converge to shape the future. In thi

a competitive advantage in international science and technology development. Job PurposeTo provide technical operational support and implementation of all environmental factors, as well as to ensure

ifications and skills closely align with the position requirements will be contacted for interviews.Technical SupportShould you experience technical difficulties applying for the position, kindly use

ng OPs and Company Policies B2C / DTC salesCustomer relationsTelephonic sales E - commerce platformsTechnical supportSales and reporting Working within a digital environmentWorking across different ti

ng OPs and Company Policies B2C / DTC salesCustomer relationsTelephonic sales E - commerce platformsTechnical supportSales and reporting Working within a digital environmentWorking across different ti

anced Excel, PowerPoint)Listener experience advantageousBilingual (English & Afrikaans)COMPETENCIES(TECHNICAL & BEHAVIOURAL)Action orientedConflict managementCustomer focusDelegating responsibilityDev

differentiating their company and their proposed solution, able to justify at both a business and a technical level, always conscious of protocol and conduct. They understand the intricacies of the jo

ating to the process Strong product knowledge Monthly assessment need to meet minimum target of 90% Technical Competencies: Expert knowledge and understanding of Discovery Invest products1.1 Assessmen

/or change requests. - Document newly learned processes to build Internal knowledge base. - Perform technical and analytical documentation of current voice systems. - Recommend future upgrades and exp

come & expenses ExpensesApproval & Managing internal orders Energy management - in conjunction with technical consultants Recovery rate of at least 85% Evaluate municipal accounts & implement correcti

tional footprint coupled with our unrivalled experience in the emerging markets and our exceptional technical offerings achieve our goals of profitability, operational agility, and client satisfaction

steps to facilitate knowledge sharing and team collaboration.Collaboration: Work closely with other technical teams, such as engineering and customer support, to ensure efficient end - to - end servic

TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERTINTRODUCTIONA medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 year

so called a configurable items, or CI) Must be able to work shifts. Provide the appropriate type of technical support to resolve IT related incidents and to respond to users and customer queries with

sAssess customer situations to provide quotes, policy inquiries and changes, billing questions, and technical support. Review and resolve policy cancellations, reinstatements, and service - related co

Contact third party suppliers to log support calls, obtain updates on open support calls or request technical advice.Liaise with logistics team to ensure spares are delivered to a customer site where

erform project related duties regarding new deployments or development requirements.Troubleshooting technical faults and providing satisfactory fixes to the customer.Regularly updating customers on pr

rform project related duties regarding new deployments or development requirements. Troubleshooting technical faults and providing satisfactory fixes to the customer. Regularly updating customers on p

t and AnalysisTeam PlayerInterpersonal skillsPresentation skillsAbility to communicate at all levelsTechnical skillsI am sure you are reading this job description and meet majority of the criteria BUT

thin the department.Monitoring productivity of technicians.Training and mentoring of staff.Customer technical queries, meetings etc. as and when required.Ensure that client relationships are maintaine