Call centerJob search results in: Jobs in Cape Town

community.Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and

fications Matric/Grade 12 qualificationExperience, Knowledge, Skills and Attributes Required:1 year call center experience Computer literate Strong verbal and written English communication skillsBehav

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

o a company that values your expertise? Discover why over 550, 000 game - changers around the globe call Concentrix their employer of choice. Together, well achieve greatness and unlock unlimited poss

, Sales / Marketing Officers and Executive, Internal / Revenue Auditor, Database Marketing Manager, Call Center Supervisor, Call Center Manager Technical Assistant, Electrical Engineer, Electronics -

ctions and takes action in accordance with it.QualificationsSA CitizenGrade 12 (Mandatory)6+ months Call Centre agent experience (Mandatory)Clear criminal record (Mandatory)Clear credit recordComputer

user customers with products and services by providing exceptional customer service, whether domestically or internationally, in an inbound call center environment. You will leverage product knowledge

The candidate will have a strong personality and experience managing call center technology and in workforce management, the ability to think outside the box is crucial. Must be a team player with str

Education in a related field advantageousMinimum of 5 years experience in a similar roleUK Customer Call Center experience essentialEvidence of sufficient experience to demonstrate abilityStrong value

ducation in a related field advantageous Minimum of 5 years experience in a similar roleUK Customer Call Center experience essentialEvidence of sufficient experience to demonstrate abilityStrong value

as appropriate Ensure high quality delivery of customer experience across multiple channels (email, calls, chat) Learn and ultimately become a technical expert for - our Prodigy loan product and origi

teams to define specific recruitment and training needs.What You Bring to the Role A minimum 4 year call center management or equivalent work experience Continuously promote a performance - driven cul

ring To The RoleHigh school diploma or equivalent 2 years or more in training and adult learning or call center experience Strong understanding of TTECs business, core values, and goals. Strong verbal

hed ourselves as a trusted partner in the industry.We are looking for a dynamic, results - oriented Call Center Trainer to join our team. This role involves designing, delivering, and evaluating train

ons and a brief pre - employment test.Key Responsibilities POSITION RESPONSIBILITIES Handle inbound calls, emails, and queries promptly and professionally. Provide accurate information and resolve cus

n assisting customers with account - related payments and inquiries. This includes handling inbound calls, processing payments through multiple channels (live calls, web, and IVR), submitting tickets

hed ourselves as a trusted partner in the industry.We are looking for a dynamic, results - oriented Call Center Trainer to join our team. This role involves designing, delivering, and evaluating train

g excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:Convert, quick

, Sales / Marketing Officers and Executive, Internal / Revenue Auditor, Database Marketing Manager, Call Center Supervisor, Call Center Manager Technical Assistant, Electrical Engineer, Electronics -

al contract & transactional inquiries.Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

al contract & transactional inquiries.Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

mer - oriented individual to join our team as a Customer Support Specialist. As a French - speaking call center agent you will be responsible for providing exceptional service and support to our Frenc

seven years of experience (with at least two years of Progressive Management Experience) preferred Call center experience preferred Demonstrated ability to coach and develop action plans, which maxim

Coordinate all physician schedules in an orderly fashion to ensure all appointments flow smoothly Call patients to reschedule appointments as needed Contact patients who may have not responded to thei

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ing the clients with their telephonic queries, ensuring the phones are not on silent and that every call is answered as far as possible.Assisting with any administration that may be required to assist

ng test Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our offi

ng test Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our offi

the United States - Recruiter will insert pay transparency language (see below) to JD after kickoff call with manager*The below range reflects the range of possible compensation for this role at the t

their dreams.What will you do?This role resides in Diep River, Cape Town, for now, and reports to a Call Centre Team Leader. The Call Center Team Leaders provides a positive customer experience by eva

criptionThe Team Leader, Operations is responsible for the day - to - day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate

criptionThe Team Leader, Operations is responsible for the day - to - day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate

appointments with a licensed healthcare professional (chiropractor, dentist, etc.).This is not cold calling. All leads have shown intent and are awaiting follow - up. However, responsiveness, clarity,

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ife.This Sales Advisor role at Concentrix is a great match if you: Must have 6 months international call centre Sales experience OR 6 months local call center sales experience coupled with 6 months in

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

and handle objections effectively.At least one year of experience in sales, customer service, or a call center role.Comfortable working US hours (2 PM - 12 AM SAST).Based in Cape Town and available f

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ssionJob SummaryThe Temporary Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

d continuous improvement of the quality management system.Monitor, evaluate and provide guidance on calls for exceptional customer services and effective resolutionConducting quality analysis, identif

nds - on mentality, resourceful & results orientedAccurate, consistent, team player, flexibleAnalytically strongProficient in Microsoft Office applications, especially ExcelCircana BehaviorsAs well as

he Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources.This will include Inbound, Outboun

o a company that values your expertise? Discover why over 550, 000 game - changers around the globe call Concentrix their employer of choice. Together, well achieve greatness and unlock unlimited poss

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

Transactional Monitoring - Ensures CE analysts comply with health check audits, as well as targeted call listening compliance. Completes random re - audits (preferably side by sides) to CE analyst to

record. Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our Cape

ling and processing of letters/correspondence Organize meetings, summits from start to finish Phone call screening, correspondence and document preparation, bill payment, record keeping Create and mai

ncy in English to communicate effectively within the team. Previous experience in customer service, call centers, or a related field is preferred but not required. Strong communication and interperson

user customers with products and services by providing exceptional customer service, whether domestically or internationally, in an inbound call center environment. You will leverage product knowledge

change therefore be prepared to work unfavorable shift patterns as per operational requirements.Our Call Centre is operational 365 days per year (including Christmas and New Year).You will be expected

BA linguistics and communication qualification, Business Systems or IT relatedPreferable with some call center experienceGood verbal and written skillsProficiency in English in a business environment

Position Title: Sales Representative (Inbound Calls)Location: Remote | U.S. Time Zones (EST - PST)Role OverviewAs an Inbound Sales Representative, youll be the first point of contact for prospective c

Team playerActive listenerAbility to work in a high - pressure environmentAnalytical thinkerIntrinsically motivated and target - drivenLive the company valuesBenefitsCompetitive salary.Opportunities f

ries. Youll be working closely with the demand generation team, focusing on outbound outreach, cold calling, and initial lead qualification. The goal is to set up warm opportunities for the sales team

ccessful sales experience a plus, particularly where measurable quotas and goals had to be reached. Call center experience is a plus. Commissioned sales experience is a plus. Proven consultative selli

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

n innovation, we have established ourselves as a trusted partner in the industry.We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide va

n innovation, we have established ourselves as a trusted partner in the industry.We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide va