Call centerJob search results in: Jobs in Cape Town

o manage highly confidential information Advanced skills with MS Office tools Impeccable attendance Call Center Experience Preferred but Not Necessary Physical RequirementsThis job operates in a profe

e to manage highly confidential informationAdvanced skills with MS Office toolsImpeccable attendanceCall Center Experience Preferred but Not Necessary This job operates in a professional office enviro

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center, Call Center Administration, Inbound Call CenterEducationMatriculation Certificate (Matr

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

This is a remote position.Were looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick lear

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfoli

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center Inbound, Call Center OutboundEducationMatriculation Certificate (Matric) (Required)Closi

ling and processing of letters/correspondence Organize meetings, summits from start to finish Phone call screening, correspondence and document preparation, bill payment, record keeping Various errand

ork environment.Essential Duties Perform a variety of administrative duties Answer emails and phone calls Provide real - time scheduling support by booking appointments and preventing conflicts Create

s and sell SPARK products with focus on filling our Schools Network to 100% capacity.Answer inbound calls from customers, existing parents, academic staff and school operations staff with regards to a

ll love doing in this roleResponsible for planning outbound dialler campaigns (with assistance from Call Centre OPS and Marketing) and then managing the effective execution and monitoring of these out

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

daily activities as is necessary to maintain and increase levels of business activityEnsure first - call resolutionAdhere to the contact centre policies and procedures at all times;Obtain, confirm and

e to manage highly confidential informationAdvanced skills with MS Office toolsImpeccable attendanceCall Center Experience Preferred but Not Necessary This job operates in a professional office enviro

This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls

Cape Town, ZAFull - Time & Part - TimeSalaryCommensurateNo Resume Required, On - site InterviewCALL CENTER REPRESENTATIVEWe are looking for call center representatives to support inbound and outbo

.WHAT YOU WILL BE DOING:Conducting quality assessments on all customer communication channels (e.g. call, email, live chat and social media)Providing coaching to Customer Service Agents on an weekly b

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

e additional South African languages including Sotho/Tswana/Pedi (mandatory).2 years client service call centre experience, dealing with calls and all related admin functions.Understanding of long - t

eight limits in accordance with regulations). Ability to work shifts (morning, late and night) On - call rotation reaction to off - duty emergency callsWe are open to hiring candidates to work out of

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

of the competition.We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town. Applicants should be able to work shifts and should have acces

of our clients in the Medical Industry has a vacancy available for a highly skilled and experienced Call Center Team Leader with a nursing background to join our dynamic customer support team in Cape

Prefered skillsContact Centers, Afrikaans, Telemarketing, Marketing, Cold Calling, Retail Sales, Sales, Appointment Generation, Debt Collection, Business - to - Business (B2B)Job descriptionOur establ

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

nsultants diaries, debit orders and monthly targetsMinimum Requirements Matric Any qualification in call centre or finance would be an advantage 3 - 4 Years in a supervisory role Excellent communicati

TTEC HR team in Cape Town delivering a best - in - class TA / HR service. We are expanding our CX / Call center solutions into Africa and your experience of managing fast paced recruitment teams is ne

ngful initiatives and make an impact in the community.Job DescriptionManages and oversees a team of call center agents.Motivates and supports agents through feedback and communication.Measures KPIs li

Bringing smiles is what we do at TTEC for you and the customer. As a Call Center Senior Operations Manager in Cape Town, South Africa youll be a part of creating and delivering amazing customer experi

er and including AWS Connect Telephony platform. - Strong knowledge/understanding of Amazon Connect call flows, announcements, dial plans, skills, and routing. - EC2 / VPC & General AWS Environmen

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

the perfect fit.BCom, BA linguistics and communication qualification or relatedPreferable with some call center experienceGood verbal and written skillsProficiency in English in a business environment

fluentEnglish fluentHigh school qualificationPermission to work in South AfricaMinimum 6 months of call center experienceWhat Employees Say About Working At Our ClientFun, yet stressful working envir

that quality and compliance standards are maintained. Ensuring that the productivity targets for a call and email monitoring are met as per internal service level agreements. Ensuring that the qualit

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

sk and work under pressure Thinks outside of the box Demonstrated ability to be a fast learner and diligent worker. Problem solving abilitiesMatric passFresher or upto 1 year experience in Call Center

Promote and sells products/services on behalf of call center clients; meets and exceeds sales quotas and goals.Job TitleRefer - a - Friend - CapetownJob DescriptionPromote and sells products/services

the perfect fit.BCom, BA linguistics and communication qualification or relatedPreferable with some call center experienceGood verbal and written skillsProficiency in English in a business environment

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

address customers needs and concerns. Graduate in the finacial sectorPrior customer service and/or call center experience a plusQualificationsMinimum RequirementsMatric/Grade 12Minimum 2 - 4 year of

gy in the region.People and CultureTo succeed in AWS, people must be self - motivated, highly technically - minded and intent on delivering world - class results. You will put the customer first in ev

de 12Experience Required1 year or more solid experience as a customer services advisorInternational call center experience advantageousAdditional InformationAll succesful applicants should have clear

t Grade 12 QualificationExcellent people management experience within a customer service environmentCall center supervisory experience in customer service environmentMS Office proficientDuties And Res

us and Patching of Endpoints, Servers, AP, Switches, Mobiles. Email Protection. Attend Service desk calls and close in the SLA timeframe. Cloud support to end - users (i.e. Office 365/ Google, Email S

y towards our companyEffectively communicate, presenting correct tones, active listening skills and call controlsListen attentively, be friendly, say thank you and sincerely apologise when appropriate

uditors to ensure compliance with regulatory requirements and industry standardsParticipate in on - call rotation to provide 24/7 support for security incidentsTHE COMPETENCIES WE'RE AFTERStrong writt

r against customer and business expectations.Key Responsibilities:Managing the daily running of the call centre, including effective execution of the resource planApplying call centre strategies to op

uivalent education; Associates degree preferred Two yearsars experience in training and/or customer call center experienceKnowledge, Skills And Abilities Demonstrated knowledge of adult learning techn

ormation about products and/or services, answering questions, and resolving problems and issues.The Call Center focus specializes in placing or answering calls to customers related to pre - and post -

e always on - time, always efficient and always hit your service - level scores. After working in a call center, you are now looking for an opportunity to work remotely from your home because you want

Job Title: English Speaking Call Center AgentLocation: Cape Town CBDSalary: Between R9 500 & R12 500 per monthStart Date: 3rd July 2023Working Hours: 24/7 environment with 5 days on 2 days offJob

ormation about products and/or services, answering questions, and resolving problems and issues.The Call Center focus specializes in placing or answering calls to customers related to pre - and post -

n TransportPrevious experience in a Logistics/Courier CompanyDesired SkillsCustomer ServiceLogisticsCall Center ServicesCourierDesired Work Experience1 to 2 yearsDesired Qualification LevelCertificate

to be part of our team?Compiles staffing level requirement forecasting and workplace scheduling in call - center environments.Prepares reports to determine call volume, calling patterns, service tren

EMENTSMinimum 2 years experience within a quality assurance roleMinimum 2 years experience within a call centerMust have previous demonstrative experience in an insight role within a BPO environment.M

Heads a large department within a broader function or sub function. Typically manages through subordinate managers and professionals in larger groups of varied complexity.Job TitleSenior Manager: Risk