Call center agentJob search results in: Jobs in Western Cape

ing the clients with their telephonic queries, ensuring the phones are not on silent and that every call is answered as far as possible.Assisting with any administration that may be required to assist

ctions and takes action in accordance with it.QualificationsSA CitizenGrade 12 (Mandatory)6+ months Call Centre agent experience (Mandatory)Clear criminal record (Mandatory)Clear credit recordComputer

The candidate will have a strong personality and experience managing call center technology and in workforce management, the ability to think outside the box is crucial. Must be a team player with str

n assisting customers with account - related payments and inquiries. This includes handling inbound calls, processing payments through multiple channels (live calls, web, and IVR), submitting tickets

g excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:Convert, quick

al contract & transactional inquiries.Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

mer - oriented individual to join our team as a Customer Support Specialist. As a French - speaking call center agent you will be responsible for providing exceptional service and support to our Frenc

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ing the clients with their telephonic queries, ensuring the phones are not on silent and that every call is answered as far as possible.Assisting with any administration that may be required to assist

ng test Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our offi

ng test Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our offi

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ssionJob SummaryThe Temporary Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

record. Excellent command of English At least 1 - 2 years of experience in a customer care agent or call center role. Strong communication and interpersonal skills. Must be able to commute to our Cape

ccessful sales experience a plus, particularly where measurable quotas and goals had to be reached. Call center experience is a plus. Commissioned sales experience is a plus. Proven consultative selli

s that all Human Resources policies and procedures are observedWorkforce PlanningReviews forecasted call volumes, average handling time and shrinkage to calculate the required headcount figureGenerate

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

Will Bring To The Role You have 2 years of experience in collections and utilities working in a BPO call center environment. You have great knowledge of managing agent performance in line with Sigma p

tion monitoring. Performs further deep dive of other relevant data when necessary. Calibrations and Call Listening - Prepares in advance to analyze calibration material, and ensures compliance with de

ility to work independently and as part of a team in a fast - paced environment. Ability to work in call center environment. Strong organizational and time management skills. Ability to read and compr

ility to work independently and as part of a team in a fast - paced environment. Ability to work in call center environment. Strong organizational and time management skills. Ability to read and compr

screening questions.Key Responsibilities POSITION RESPONSIBILITIES Handle inbound customer service calls in a professional and courteous manner. Assist customers with inquiries, complaints, product i

our CRM system.What Were Looking ForAt least 1 year of experience in sales, customer service, or a call center environment.Strong communication skills with the ability to build rapport quickly.Confid

overall profitability of the company. Leads and manages a team of CSS's in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placi

ons to be processed fairly.Position Responsibilities Key Responsibilities: Make outbound collection calls to customers with past due accounts. Negotiate payment plans and settlements with customers to

, its our passionJob Summary The Guest Service Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

Negotiate payment terms with empathy, tact, and professionalism. Make outbound and receive inbound calls. Follow all required scripts, policies, and procedures. Respond effectively to common challeng

s a firm believer in the African opportunity and our diverse talent reflects this.The position is a Call Centre Agent within the Customer Service Centre.Key Result AreasClient Service DeliveryDeals wi

A well established and fast - growing e - commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful team in Cape TownR7 000 - R10 000 basic pm | Table Bay | Temp

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

s and sell SPARK products with focus on filling our Schools Network to 100% capacity.Answer inbound calls from customers, existing parents, academic staff and school operations staff with regards to a

daily activities as is necessary to maintain and increase levels of business activityEnsure first - call resolutionAdhere to the contact centre policies and procedures at all times;Obtain, confirm and

This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls

.WHAT YOU WILL BE DOING:Conducting quality assessments on all customer communication channels (e.g. call, email, live chat and social media)Providing coaching to Customer Service Agents on an weekly b

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

fluentEnglish fluentHigh school qualificationPermission to work in South AfricaMinimum 6 months of call center experienceWhat Employees Say About Working At Our ClientFun, yet stressful working envir

that quality and compliance standards are maintained. Ensuring that the productivity targets for a call and email monitoring are met as per internal service level agreements. Ensuring that the qualit

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

address customers needs and concerns. Graduate in the finacial sectorPrior customer service and/or call center experience a plusQualificationsMinimum RequirementsMatric/Grade 12Minimum 2 - 4 year of

e always on - time, always efficient and always hit your service - level scores. After working in a call center, you are now looking for an opportunity to work remotely from your home because you want

Job Title: English Speaking Call Center AgentLocation: Cape Town CBDSalary: Between R9 500 & R12 500 per monthStart Date: 3rd July 2023Working Hours: 24/7 environment with 5 days on 2 days offJob

n TransportPrevious experience in a Logistics/Courier CompanyDesired SkillsCustomer ServiceLogisticsCall Center ServicesCourierDesired Work Experience1 to 2 yearsDesired Qualification LevelCertificate

o be a part of our team?Compiles staffing level requirement forecasting and workplace scheduling in call - center environments.Prepares reports to determine call volume, calling patterns, service tren

CapitaSa is looking for dynamic and vibrant individuals to join our world - class call center as a Customer Experience Advisor. We need self - motivated individuals with a flair for customer service t

UL AGENT WILL BE RESPONSIBLE FOR ACHIEVING DAILY, WEEKLY AND MONTHLY TARGETS. MUST KNOW HOW TO COLD CALL BUT NOT ESSENTIAL. EXCELLENT COMMAND OF BOTH ENGLISH AND XHOSA LANGUAGES BOTH WRITTEN AND VERBA

own car and must be available to start immediately. Job requirements: Drivers licence with own car 6 to 12 months call center exp Self motivated and target driven Please send trough your CV.

meet below requirements with valid References and Pass your Interview Requirements Minimum 2 years call center experience 1 year Out Outbound Sales Experience No Criminal Record Good Time Management

Do you want an opportunity to prove that you a great sales agent, Do you have confidence in your ability to sell over the phone We can offer you the opportunity you may desire We offer the following G

We are recruiting agent seeking a new challenge at our call center in Cape Town. Job requirements: 2 or more years experience in telesales is a must We have a great Salary Structure + Comm Please note

Do you want an opportunity to prove that you a great sales agent, Dp you have confidence in your ability to sell over the phone We can offer you the opportunity you may desire We offer the following G

r service to join us In the next few weeks we will interview and assess candidates for a variety of Call Centre roles. Permanent, Temp positions, based in Century City, Claremont or Bellville. Junior