Customer serviceJob search results in: IT, computing jobs in Cape Town

e (W2)START DATE IMMEDIATELYThis role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. This position holds the r

ple who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

motional presentations. Help distribute marketing materials. Manage and update company database and customer relationship management systems (CRM)Help organize marketing events. RequirementsA degree i

ole responsibilities will include, but are not limited to: - Provide 2nd line technical support for customer issues escalated from the Support Desk, which involves ownership and resolution to the clos

managing a mid - sized to large call center operation. Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to call center. Exceptio

thods, and presentation.To succeed in this role, you should be committed to providing employees and customers with excellent service. You should be positive, friendly, knowledgeable, and polite.This i

to coach junior staff members.Ability to play an influential role in the teamCommitted to excellent customer serviceAbility to liaise with customers to define specifications on projectsKnowledge and u

our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

entity builds trust.Smile Identity is Africa's leading identity verification, and digital Know Your Customer (KYC) provider. We help companies scale rapidly across Africa by confirming the true identi

Performs customer service activities and initiatives for limited number of products or clients.Job TitleCustomer Service RepresentativeJob DescriptionAre you a passionate Customer Service Advisor and

nd we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together,

own - CBDPay Rate: R 67.35 per hourStart date: April 2023Our mission at Amazon is to be Earths most customer - centric company, and our award - winning Technical Support team is a key part of achievin

at To ExpectAs the Client Success Risk Operations Intern you will provide vital support to the Ozow customer facing teams. You will assist with the management of risk associated to Know Your Customer

experience in a general assistant (handyman) or similar roleKnowledge & ExperienceKey AttributesCustomer focused with a desire to provide excellent customer service.Able to translate ambiguity int

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

s to identify areas of possible improvement and risk.Plan and perform special investigation base on customer requirements.Technical training and support of customers on management systems and/or areas

HC GeneralistBringing smiles is what we do at TTEC for you and the customer. As a Human Capital Generalist working on site in Cape Town, youll be a part of creating and delivering amazing customer exp

Performs customer service activities and initiatives for limited number of products or clients.Job TitleCustomer Service RepresentativeJob DescriptionAre you a passionate Customer Service Advisor and

management methods, computer systems and other tools to support insurance policy administration and customer service.Job TitleResponsible Business CoordinatorJob DescriptionResponsible Business Coordi

13, 000 employees. Its privacy - first approach, long - term thinking, deep engineering focus, and customer - centric philosophy make it one of the world's most prolific technology companies. Headqua

ssistants; hire, manage and develop a teamSupport the operations team in delivering a world - class customer experience monitor and scrutinise department returns, defects and write offs, supporting th

an organisation that is:Passionate about its peopleFocused on delivering the very best tech to our customersOffering the flexibility to work how and where you are most successfulObsessed with our cus

dertake specific projects, in consultation with management, to facilitate HR activities and enhance customer serviceLeveraging and co - ordinating services from the rest of the HR Centers of Excellenc

tion. Experience leading a QA team - highly preferred. Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to call center. Exceptio

This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source product

meterMeasureAuditAdherence to the calendar; audit targetsCompliance % as per audit reports zero misses Process ComplianceCase targets 2 hours/ week logged to be updated with theprocessCustomer Service

oking for then Jurumani Solutions is the right place for you!Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are beli

e building on a scale that will test our limits but when we break through, the impact on us and our customers will be profound.We are looking for a talented Photographer who will be focused on high -

fy logical business applications. Develops service models and prototypes and creates and implements customer feedback mechanisms. Responsible for needs analysis, task planning, process/data analysis a

Performs customer service activities and initiatives for limited number of products or clients.Job TitleCustomer Service RepresentativeJob DescriptionPurpose of the role:To assist customers by answeri

nage site merchandising for the departmentSupport the operations team in delivering a world - class customer experience monitor department returns, support the customer service team on product queries

technical implementations.Ability to clearly communicate solution decisions internally and with the customer throughout each project.Deliver projects across a range of project management methodologies

Prefered skillsClickUp, Customer Success, Process Improvement, Notion Productivity Software, monday.com, Lucidchart, Methodology, Project Management, Learning, HubSpotJob descriptionHangar49 is scalin

s in Cape Town guide their clients businesses in the creation of exceptional end - to - end digital customer experiences through a unique combination of expertise, technology, and insight.The organisa

ple who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

asures to ensure optimal loading amountsResolve client issues telephonically - inbound and Outbound customer careSubmit daily, weekly and monthly reports and report on data and deliverables on a timel

e payment system, but will include marketing sites, support for third party integrations, and other customer facing products.As one of Ozow's esteemed technical leaders, you would be working in an agi

oactive approachDocument workflow for Team useWork across 2nd /3rd lineFollow best business practiceCustomer serviceNetworks, Win & Mac user supportIf this sounds like your dream job and youd like

upport and Acquisition application.Working together with the marketing team, drive existing and new customer downloads and increased daily usage. Using performance data highlight gaps and work with ma

Prefered skillsSales, Sales Consulting, Product Demonstration, Relationship Building, Customer Retention, Data Review, Skilled Multi - tasker, Key Accounts, Oral Communication, CommunicationJob descri

million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are technology innovators inside glob

Adoption Score metImplementations per month per IM Manage the entire implementation process for new customers, beginning to endConfigure our HMS ensuring adoption of the platform as quickly as possibl

dates to stakeholdersThe Environment:takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

orts to feedback and addressAddress key branch tracking metrics in regional complaints and branch - customer satisfaction with the franchise management teams and compiling weekly reports to feedback a

team through involvement and communication to deliver on the relevant key business drivers. Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trend

a strong team playerThe Environment:takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

s and have the most diverse professional and cultural backgrounds.Join our SupportYourApp team as a Customer Support Consultant to kick - start your carrier in Tech. Get the most agile digitalized tra

, InTune, maintenance, problem solving)Ticketing systems such as FreshdeskAnti - virus softwareGood Customer serviceGDPR and Cyber essentials practical (prerequisite)Duties include but are not limited

oactive approachDocument workflow for Team useWork across 2nd /3rd lineFollow best business practiceCustomer serviceNetworks, Win & Mac user supportIf this sounds like your dream job and youd like

ion.About the jobService Support is a key department, arranging the support infrastructure behind a customer order in order to deliver the service purchased.Service Support are tasked with removing an

want you to feel comfortable and welcomed. The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure th

oactive approachDocument workflow for Team useWork across 2nd /3rd lineFollow best business practiceCustomer serviceNetworks, Win & Mac user supportIf this sounds like your dream job and youd like

DescriptionWork hard. Have fun. Make history.Amazon.com strives to be Earth's most customer - centric company where people can find and discover virtually anything they want to buy online. With your h

#1 fashion retailer in South Africa. This role is pivotal in the development and leadership of the customer - centric content strategy and owns the innovation, creativity, opex, analytics, technology

#1 fashion retailer in South Africa. This role is pivotal in the development and leadership of the customer - centric content strategy and owns the innovation, creativity, opex, analytics, technology

OUTsurance is a customer - centric and dynamic financial services company with a global foot print and a proud history of innovation. We are vibrant, successful and values orientated with an awesome d

tion. Experience leading a QA team - highly preferred. Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to call center. Exceptio

uman - centric process to solve the problem. Visualise the process and solution through. User Flows Customer Journey Maps Task Flows Information Architecture Low Fidelity Wireframes & Interactive

Prefered skillsCommunication, Customer Service, Analytical Skills, Time ManagementJob descriptionPosition: Product Delivery Consultant (Aftersales)Reporting to: Product Delivery LeadRole:&nb

ging and developing teamsThe Environment:takealot employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot being the leading e - commerce comp