Call centre inbound

f 24 - 40 to generate & retain new clients, whilst achieving targets in an inbound and outbound call centre environment. KEY PERFORMANCE AREAS: • Proactively managing a client database• Cold calli

ants to grow within their already very successful Sales Team. Duties: Handling outbound and Inbound calls Conducting client needs analysis Handling objections Adapting and responding to change Decidin

leted Two years’ sales and/or short term insurance experience Relevant FAIS qualification preferred Call centre experience advantageous The skillset Fully Bilingual ( Afrikaans & English) Sales Dr

roviding customer service whilst adhering to all regulatory requirements in an inbound and outbound call centre. Handling customer satisfaction and complaints. Resolve Customer Queries. Ensure that ap

Job vacancy for a receptionist in Centurion. Job requirements: Matric Experience in a call centre or reception environment Answer all calls in a professional manner and direct calls to the relevant pe

Job vacancy for a receptionist in Durban North. Job responsibilities: Managing inbound and outbound calls Relationship building with suppliers and customers Placing of orders and relevant follow ups W

ies.Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), responding to their needs, concerns and complaints within

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

mpt response to queries, develop relationships and making appropriate recommendationsAnswer inbound calls, emails and leads from prospective customers in an efficient manorProactively follow up with p

n complexity in a growing business.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying s

n complexity in a growing business.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying s

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

st 2023Minimum Qualification RequiredGrade 12/Standard 10/NQF 4Minimum Experience Minimum 12 months Call Centre and administrative experience Minimum 12 months in the STI environment and client servic

Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walking interactions etc.), responding to their needs, concerns and complaints within agr

mpt response to queries, develop relationships and making appropriate recommendationsAnswer inbound calls, emails and leads from prospective customers in an efficient manorProactively follow up with p

d tracking.Customer data maintenance on the back - office.Open new customer accounts from online leads.Passing leads to the correct channels.Assisting inbound call centre with enquiries when necessary

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

n complexity in a growing business.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying s

aningful change within our society.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying s

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

aningful change within our society.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound calls Co - ordination of own administration Identifying

ntial); Degree and/or diploma in business/marketing (Advantageous)General Experience4 or more years call centre sales experience (Essential); Experience in Financial Services Industry (Advantageous)Ma

ired.ResponsibilitiesCustomer Management (Internal) Respond to customer emails and ensure follow up calls where required in a professional manner. Manage and resolve customer complaints and provide pr

here necessary. ExperiencePrevious experience in any of the following fields:Contact Centre(inbound calls)LogisticsSecurity IndustrySupply Chain ManagementBankingCash in TransitQualifications (Minimum

e concerns, and promote additional services.RESPONSIBILITIES: Respond to all inbound telephone calls for Company - wide inquiries.Engage with customers via phone, e - mail, chat, and/or social me

ce in commercial underwriting (preferably in a technical /team leader role).3 5 years experience in call centre/sales environment would be advantageousSkillsEducationClosing Date12 April 2024The appoi

aningful change within our society.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying s

nthusiastic individuals to join our dynamic winning team! Responsibilities: Handle inbound customer calls.Resolve customer issues and provide solutions.Assist with product/service inquiries.Update cus

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

ord, none negotiable Must be willing to work night shift, none negotiable Must have 1 year unbroken call centre experience from UK or USA Market1 year Healthcare Industry experience - advantage Famili

n complexity in a growing business.Job PurposeThis position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to con

Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsIdentifying opportunitiesMaintaining accurate details and statistics of all queriesKe

Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying sales opportunitiesMaintaining accur

Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying sales opportunitiesMaintaining accur

Job DescriptionIdentifying sales opportunitiesAnswering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying sales opportunitiesMaintaining accura

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

aningful change within our society.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying s

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

but not limited to: Providing product information and handling financial queries Answering inbound calls timeously Dealing with all queries through to resolution Maintaining accurate details of all q

Job DescriptionIdentifying sales opportunitiesAnswering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying sales opportunitiesKey purposeThis po

ek on - siteThe ideal candidate will have 2 - 5 years of outbound sales experience, preferably in a call centre or customer - facing role within the software technology sector. A demonstrated history

Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo - ordination of own administrationIdentifying sales opportunitiesMaintaining accur

t base. Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Deals with more comple

forming appropriate actions on accounts that support Responsible Gambling (RG).Conducting follow up calls to customers who contact the Customer Call Centre (CSC) threatening suicide or self - harm.Com

ng troubleshooting abilities from OS to application layer Experience in high - volume environments (call centre advantageous) Clear criminal recordBenefitsComprehensive Health and Wellness: Free acces

our diverse talent reflects this.Job DescriptionThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center, Call Center Administration, Inbound Call CenterEducationMatriculation Certificate (Matr

daily activities as is necessary to maintain and increase levels of business activityEnsure first - call resolutionAdhere to the contact centre policies and procedures at all times;Obtain, confirm and

mers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. Product Experts ensure that prospective customer calle

ales targets and KPIs.Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure.Ensure agents

les targets and KPIs. Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure. Ensure agent

ou.Our Customer Service team is a busy and fast paced department who handle a high volumes of phone calls and solve a wide range of queries from our Customers and Transport Partners based in the UK an

ravel insurance specialist.Role purpose:The purpose of the role will be to deal with inbound claims calls and claims assessment, incoming e - mails, and conversational claims, providing efficient frie

argets and budgets as stipulated by the Head: Distribution Sales and Service.We operate both domestically and internationally and have offices in Durban and Johannesburg. The position available is at

our diverse talent reflects this.Job DescriptionThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The

erm relationships with customers.ResponsibilitiesCustomer Relationships DevelopmentConnect and make calls (by telephone or in person) to allocated customers to develop new relationships, develop rappo

ch is fantastic testament to our dedicated Customer Service team.They handle a high volume of phone calls and solve a wide range of queries from our Customers and Transport Partners based in the UK an

ct Centre, you'll be the first point of contact for our customers, facing demanding and challenging calls with confidence. You'll tackle a variety of customer inquiries, from income collection to hous

es our success.Required Education and Competencies: Minimum 1 year customer service experience in a call centerMatric is essentialStrong customer service experienceAttention to detailsWillingness to l