Call centre inbound

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

es to general contract and transactional inquiries.Experience:Minimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

es to general contract and transactional inquiries.Experience:Minimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

What will you do?Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Illovo.The successful candidate will be required to market and / or sell short term insur

Position SummaryIndustry: IT & InternetJob category: Call Centre and TelesalesLocation: GautengContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionTracker has been South Afri

ents or contacts and will develop new relationships with potential [URL Removed] handle any inbound call directed at any of in the inbound queues hosted in our call centre.RequirementsBachelor's degre

iploma Commerce / Business studies Insurance related studies on an NQF Level 5 or 6 Minimum 5 years call centre management experience within short - term insurance (sales driven environment) Comprehen

e products.Record and analyse customer queries and requirements.Receive inbound telephonic customer calls in a proficient manner.Ensure customer orders and return material authorizations are processed

Dedicated product telephone sales agents needed for call centre job in sandton, randburg and roodepoort. Are you inexperienced in call centre? If yes we provide training for inexperienced agent for f

to a high level of customer service, to work in our Debt Collection Department as a Debt Collector.Call Centre EnvironmentLocation: JHB NorthDepartment: Collections (Call Center)Job Title: Collection

Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondenc

tial Minimum 2 years’ short term insurance sales experience required FAIS credits required Previous call centre experience advantageous Responsibilities: Personal Lines Short Term Insurance sales – te

000About The RoleThis role is a fulltime position with the responsibilities of inbound and outbound calls assisting clients with their personal financial needsA strong background as a call centre agen

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

departments (follow - up and provide feedback to clients within required 24Hr SLA)Handling Inbound calls and emaiQualifications And Experience NeededMatric2+ years experience in Sales Administration

lated field (Advantageous)Experience2 years operational experience in financial services sector (Essential)1 to 2 years call centre experience (inbound and/or outbound)Administrative / Management jobs

imum Experience Minimum 3 years Business / Commercial Insurance background 3 years Inbound/Outbound call centre experience. Multimark III proficientDeliverables include, but will not be limited to Con

ividuals who have sales experience to join our the new and exciting sales department in our inbound call centre . We do soft sales and upselling, no hard sales and no cold calling. Good basic Commissi

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

tsExcellent command of the Italian and English languageExpert level PC literacy skillsExperience in Call Centre / Travel / Tourism IndustriesCustomer service orientationFlexibility to work shiftsSalar

acting the client via telephone, emails, or sms.Make a repayment arrangement with a client telephonically that is in line with the Collections procedures.Contact clients telephonically using predefine

My client is seeking a Quality Assurance Agent with 5+ years quality management experience in a Call Centre environment to join their team on a 3 - year contract.Minimum Requirements:Grade 12Certifica

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

sis. Kloof - KZN area.Minimum RequirementsMatric / Grade 12 completed1 Year experience working in a Call Centre handling inbound and outbound callsExperience in dealing with the public will be advanta

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

stry in a Sales role within the risk and investment spacesPrevious experience in client services or call centre environment advantageousExperience and track record in high - performance sales environm

Job DescriptionTo comprehensively evaluate and review selected inbound & outbound sales and service calls and/or loan applications or other business processes and procedures by way of Halo/Datastor/Pu

Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), responding to their needs, concerns and complaints within agre

mum)Grade 12 National Certificate / VocationalQualifications (Ideal Or Preferred)n/aKnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications SkillsPro

SALES ADVISER CAPE TOWN/JOHANNESBURGThe Santam Direct Call Centre is currently recruiting Sales Adviser(s) to join our talent pool for future vacancies within the team. Successful candidates will be c

e Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates

ing and reporting of technical (hardware, software, network etc.) incidents by clients. Leave every caller with the assurance that their issue and or query will be attended to and driven to resolution

Role SummaryThe CSC/Fleet Agent will manage inbound and outbound calls for customer care and fleet services, ensuring a seamless customer experience. The CSC/Fleet Agent will be responsible for resolv

he financial services industry.2 to 3 years experience in leading a large inbound or outbound sales call centre.3 years experience in managing a direct sales team.Preference will be given to candidate

rket as well as focus on growth of the brand.ResponsibilitiesCustomer Relationships DevelopmentMake calls by telephone to allocated customers to develop new relationships or either as a first point of

rket as well as focus on growth of the brand.ResponsibilitiesCustomer Relationships DevelopmentMake calls by telephone to allocated customers to develop new relationships or either as a first point of

rket as well as focus on growth of the brand.ResponsibilitiesCustomer Relationships DevelopmentMake calls by telephone to allocated customers to develop new relationships or as a first point of contac

ons, and providing information about services or products.Your primary role involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing enquirie

ons, and providing information about services or products.Your primary role involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing enquirie

er literate.Excellent written and verbal communication skills.Organized and focused.Experience in a call centre environment.Inbound and Outbound Calls and Email CorrespondenceRequirementsAbility to wo

to perform on, but not limited to the following key outputs:Servicing all key stakeholders telephonically either via inbound call or outbound call and through other servicing channels as required unti

ose communication skills to the test by applying today!What You Will Do In This RoleAnswer incoming calls to assist customers with placing new orders, processing returns and exchanges, and general cus

Exciting opportunities have arisen within our rapidly expanding outbound & inbound call centre, based in RANDBURG. Hungry for success, want to earn BIG. Confident Excellent communication skills A

To develop and maintain optimal internal and external outsource provider relationships To supervise call centre outsourcing processes in order to ensure consistency to Vodacom standard Plan, monitor a

mer telephone inquiries regarding products, services, order status, and other general questions.Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/

t impact in Botswana, Kenya. Please contact Reward for details. Shift Worker Environment . 24 hours call Centre .Job DescriptionProviding customer service and support: Answer inbound calls and respond

re of every decision and behavior.Key Responsibilities Manage large amounts of inbound and outbound calls and emails in a timely manner Follow communication scripts when handling different topicsIdent

ceMatric.120 FAIS credits.RE qualification.Minimum 3 years experience in short term insurance sales.Call centre experience.Outbound experience.Broker relationships experience.Knowledge And SkillsKnowl

ionGrade 12/Standard 10/NQF 4Regulatory Exam (RE)FAISClass Of Business Minimum Experience2 Years of Call Centre Sales Experience DeliverablesBeing PunctualPersuading both existing and non - existing M

in order to manage the experience to the customerResearching how solutions are being implemented locally and internationallyUsing online tools and resources as well as identifying and engaging other

nquiries via phone, email, and Bizagi, consistently meeting productivity benchmarks.Handles inbound calls/email and Tier 2 for MFC, OMP, and PF clients, ensuring prompt and professional service.Resolv