Call centre manager

as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every installation Provid

perience.Deal Breakers:Minimum of 2 - 3 years tele - sales, or direct sales experience. 1 - 2 years call centre experience with a focus on outbound sales. Proven track record consistently delivering o

ns.To conduct annual reviews of the accounts in debt review to increase the paying portfolioInbound Call Centre duties Obtains client information by answering telephone calls; interviewing clients; ve

gets.Address non - performance of team members Prepare for and hold weekly team meetings to discuss call quality.Provide advice to team when required.Periodically listen in on calls to assess the qual

ledge on Avaya Policy Centre system and Mainframe. knowledge of Short - term Insurance Knowledge of call centre function and operations (telephony, workforce management and metrics) Good communication

rket as well as focus on growth of the brand.ResponsibilitiesCustomer Relationships DevelopmentMake calls by telephone to allocated customers to develop new relationships or as a first point of contac

ledge on Avaya Policy Centre system and Mainframe. knowledge of Short - term Insurance Knowledge of call centre function and operations (telephony, workforce management and metrics) Good communication

g cash acceptance devices. Ensuring customer satisfaction. Attending to all cash acceptance devices calls given by Management, Installations and Call Centre.Minimum RequirementsMatric / Grade 12 / Nat

as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every installation Provid

as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every installation Provid

grow your career while being part of an organisation with purpose.Job PurposeAttend to all incoming calls received on the complaints line. Identify the customer's query and directthe call to the relev

m as per specificationsPlan the cable runs with the wiremanObtain customer codes before attending a call daily and when on StandbyComplete handoversComplete job cards after every installationProvide f

as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every installation Provid

m as per specificationsPlan the cable runs with the wiremanObtain customer codes before attending a call daily and when on StandbyComplete handoversComplete job cards after every installationProvide f

tomer. Briefing and driving the relevant departments, e.g. Marketing, Sales Campaigns, Training and Call Centre to ensure that all functions achieve the required objectives Assist on a need basis in r

Experience Grade 12 Customer Service oriented and experience Coordinating Schedules & Appointments Call Centre experience beneficial Continuous Improvement experience beneficialJob Requirements & Oth

as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every installation Provid

uery, complaint or request raised, resulting in great customer experience and feedback Achieve high call quality, meet compliance standards whilst delivering against agreed collections performance met

andard TimeJob PurposeResponsible for driving the efficiency and effectiveness of the agents in the Call Centre who are part of the finance team, with the purpose of increasing debt collection, data a

S Office suite CBR interviewing techniques Willingness to travel extensively Financial Services and call centre experience advantageous Knowledge: Knowledge of theories and methods associated with gen

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

UNITY TO GET ON THE CAREER LADDER.ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHERWhy do people call us the worlds most international company? Is it because we operate in more countries than any o

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

stakeholders at brsk to enable your team to deliver results including the Marketing teamMonitoring calls and providing insight to develop the team.About YouWe are looking for a passionate and ambitio

alate unresolved complaints to the Manager when necessaryReport any building maintenance to the TFS call centre daily.Ensure compliance with health and quality standardsEnsure all meeting rooms are se

address bookkeeping concerns within supported software.Contribute to initiatives aimed at reducing call volumes.Conduct testing of software versions and updates.Skills And CompetenciesTechnical and K

alate unresolved complaints to the Manager when necessaryReport any building maintenance to the TFS call centre daily.Ensure compliance with health and quality standardsEnsure all meeting rooms are se

riately; provide managerial approvals as required.Customer Relationship Development/ProspectingMake calls (by telephone or in person) to allocated customers to develop new relationships. Act as a firs

providing information / demonstration on how to create a money transfer on their phonesContact the Call Centre to assist customers who have issues (i.e. OTP)Issue new card if a customer has been bloc

providing information / demonstration on how to create a money transfer on their phonesContact the Call Centre to assist customers who have issues (i.e. OTP)Issue new card if a customer has been bloc

may arise. Additionally, you may also be involved in providing training and guidance to clients and Call Centre Representatives on the proper usage and optimization of cash management devices. Overall

alate unresolved complaints to the Manager when necessaryReport any building maintenance to the TFS call centre daily.Ensure compliance with health and quality standardsEnsure all meeting rooms are se

Description An exciting career opportunity is currently available in a dynamic call centre. The Sales Consultant contributes to the organisational goals by converting quotes to policies in a professio

Description An exciting career opportunity is currently available in a dynamic call centre. The Sales Consultant contributes to the organisational goals by converting quotes to policies in a professio

Description An exciting career opportunity is currently available in a dynamic call centre. The Sales Consultant contributes to the organisational goals by converting quotes to policies in a professio

Description An exciting career opportunity is currently available in a dynamic call centre. The Sales Consultant contributes to the organisational goals by converting quotes to policies in a professio

Description An exciting career opportunity is currently available in a dynamic call centre. The Sales Consultant contributes to the organisational goals by converting quotes to policies in a professio

bilities and Duties Consultants needed to market and sell our products. Appointments will be set by call centre agents for consultants. Qualifications and Skills 2 years sales experience will be an ad

bilities and Duties Consultants needed to market and sell our products. Appointments will be set by call centre agents for consultants. Qualifications and Skills 2 years sales experience will be an ad

bilities and Duties Consultants needed to market and sell our products. Appointments will be set by call centre agents for consultants. Qualifications and Skills 2 years sales experience will be an ad

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

nt is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

nt is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality

nt is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea