Call centre manager

Call Centre Manager Matric and degree/ diploma within IT and Call Centre Management within an IT industry. Functional Responsibilities: Ensuring online machines are cross referenced and up to date Ens

Based at Shakashead, close to Umhlali, we are seeking a dynamic call centre manager to run our newly developing team. Job requirements: The successful applicant will be able to demonstrate the skills

on is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. Minimum 4 years operations mana

od Delivery, and TechnologyAbout The RoleOur client is now ready to take the next step by providing call center services to their existing 100+ clients and to expand across new clients and markets. To

od Delivery, and TechnologyAbout The RoleOur client is now ready to take the next step by providing call center services to their existing 100+ clients and to expand across new clients and markets. To

Sales Manager/ Team Leader (Call Centre) JB3917Fixed Term Contract - candidate should be available for an immediate startAre you an experienced and motivated sales leader with a passion for driving re

Call Centre Candidates R5 000 - R9 000 Per Month Commission: Competitive commission Job Type: Permanent Sector: Call Centre Posted by Office Placement (PTY) LTD Reference: copy - CCC Job Details Emplo

h Short Term Insurance qualifications, RE and minimum 8 years’ relevant industry experience, specifically in a Call Centre Management or Supervisory role, required to manage the Short Term Insurance P

Do you have what it takes to be a call centre agent? We are in urgent need of call centre managers 35 inbound and 17 outbound agent to start working immediately. Requirements Minimum Qualification Ma

Ref RR - Tutor Posted 18 Mar 2017 by Office Admin Group ADD TO MY JOBS APPLY NOW About the Position Call Centre - Night Shift Team Leader The Team Leader will oversee the specific team they are assign

Channel Account Manager - Competitive CTC - Cape Town - Mobile / Cellular Call Centre industry Role summary: Company in Cape Town is growing fast and is looking for an additional Channel Account Manag

Our branch in Polokwane is urgently looking to hire outbound call centre agents. Job requirements: Must be fluent in English. Matric plus sales and marketing qualification. Call center experience will

We are looking for call centre agent to join our short term insurance campaign. It is an awesome product that is easy to sell. Job requirements: Have a bubbly personality, be serious and motivated but

Software Development Manager - Competitive CTC - Cape Town - Call Centre and Communications Role summary: Job Duties:General1. Assess potential impacts of technical solutions including risks, benefits

Property Assist requires call centre agents with a difference. We are in the business of changing lives, as we work with property owners in distress, whilst being accountable to our property investors

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

SITION AVAILABLE general work Security Drivers Code10 - 14(PDP) Payroll clerk Admin clerk Reception Call centre agent Customer service agent Office management Flight attended Pilot's Opperator&Con

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

PERMANENT POSITIONS AVAILABLEGENERAL JOBSDRIVERSOFFICE STAFFFor more information regarding these vacancies contact HR manager (MR MAPHANGA before you applyTell):(072 - 043 - 0082)

ecretary - Front Desk Clerk - Ticket Agent - Customer Service Agent If you're interested in the above opportunity please contact our HR Manager before any applications. Mr Lehlongoane (+27)60 653 5913

ecretary - Front Desk Clerk - Ticket Agent - Customer Service Agent If you're interested in the above opportunity please contact our HR Manager before any applications. Mr Lehlongoane (+27)60 653 5913

ecretary - Front Desk Clerk - Ticket Agent - Customer Service Agent If you're interested in the above opportunity please contact our HR Manager before any applications. Mr Lehlongoane (+27)60 653 5913

he Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources.This will include Inbound, Outboun

Call Centre OperatorFidelity Cash Solutions CashMaster, MidrandReporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the Call Cent

Call Centre Manager: Operations Agency.Department: Operations Management.Reports to: General Manager: Agency.Reportees: Direct: Team ManagersIndirect: Call Centre Agents.Main Purpose of RoleTo lead, m

nd quality practices to deliver valuable and current quality insights. Actively support the Head of Call Centre Operations to coach and support the Call Centre in implementing learning and capability

Purpose Of The JobThe purpose of the Call Centre Supervisor role is to lead and supervise a team of Call Centre Agents in delivering exceptional customer service within the FMCG industry. The Call Cen

ormation about products and/or services, answering questions, and resolving problems and issues.The Call Center focus specializes in placing or answering calls to customers related to pre - and post -

Customer Services Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world - class customer service? We a

Job title : Supervisor : Call Centre (2675)Job Location : Gauteng, CenturionDeadline : April 06, 2025Quick Recommended LinksJobs by LocationJob by industries Minimum RequirementsMatricTwelve months or

aigns can be optimised from the client perspective. This role will also need to spend time with the call centre to get a sense of how leads are performing, what the blockers are and share insights to

budget, reviews cost saving, initiates and provides input on the training of team leaders. Reviews Call Centre industry benchmarking locally and internationally.What will make you successful in this

budget, reviews cost saving, initiates and provides input on the training of team leaders. Reviews Call Centre industry benchmarking locally and internationally.What will make you successful in this

ng an experienced Facilities Manager to oversee the day - to - day facilities management of our new call centre site in Sandton.As the Facilities Manager, you will be responsible for ensuring the Sand

nceESSENTIAL MINIMUM EXPERIENCEMinimum of 8 - 10 years experience in workforce, data management and call centre operationsDesired Experiencen/aRequired Job Skills And KnowledgeUnderstanding the volati

ncing customer satisfaction. Familiarity with working in settings governed by SLAs. Experience with call centre technologies and software, including ERP and ticketing systems. 2+ Years of experience i

experience.The Claims Legal General Manager is responsible for managing the operations of a single call centre or business segment. In this role the GM oversees operating systems including policies,

best in an environment thats safe and nurturing.Key Outcomes May Include But Are Not Limited ToThe Call Centre Service Manager is responsible and accountable for the service delivered to all Discover

ency. Use data to drive continuous improvement, resourcing decisions, and strategy. Debt Book & Call Centre Management Own operational oversight of the BNPL debt book, ensuring sustainable perform

lacier vision for the Communication CentreClient ServicingDelivering on contracted SLAs in both the Call Centre and Email teamsProvide resolution & guidelines for technical and escalated enquiries

Minimum Requirements: Matric Minimum 2 to 3 years Leadership Experience Customer Service Experience Call Centre Management ExperienceAdvantageous: Diploma/Degree. Dialer Systems Experience IVR Experie

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

ption:RESPONSIBILITIES:Responsible for the optimal leveraging of technology and software to improve call centre operations and customer interactionsWork with Product Managers and with support manageme

re on the hunt for a Dialler Manager! Are you a dynamic Dialler Manager with a knack for optimizing call centre systems? Join our South African telesales team and lead our high - performance outbound

r against customer and business expectations.Key Responsibilities:Managing the daily running of the call centre, including effective execution of the resource planApplying call centre strategies to op

(s) in a Financial Services / Retail environment.2 years management or leadership experience.Proven Call Centre / Retail or Financial services management experience. Experience in utilising measuremen

ronment Qualifications Matric Minimum with at least 2 years managing staff at managerial level in a Call Centre/BPO environment Understanding of Call Centre operations in terms of how people and techn

iploma Commerce / Business studies Insurance related studies on an NQF Level 5 or 6 Minimum 5 years call centre management experience within short - term insurance (sales driven environment) Comprehen

ervices General Manager will be responsible for Responsible for managing the operations of a single call centre or business segment.Oversees operating systems including policies, procedures, and opera

to deliver on projects and campaigns Drive the achievement of project and campaign targets Escalate call resolution and provision of project and campaign related answers Manage liaison with project an

to deliver on projects and campaigns Drive the achievement of project and campaign targets Escalate call resolution and provision of project and campaign related answers Manage liaison with project an

deliver on projects and campaigns. Drive the achievement of project and campaign targets. Escalate call resolution and provision of project and campaign related answers. Manage liaison with project a

by and a fully - fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Call Centre Supervisor: RetentionsLead a team of team leaders to ensure comprehensive customer resol

etrics to drive revenue growth.Develop and implement effective sales strategies.Managing outsourced call centres and ensuring that SLAs are met, and targets are achieved.Marketing and Promotion:Busine

vement.Supervise employees, including timekeeping and attendance, and handle employee issues.Manage calls in accordance to risk of contract to avoid paying penalties.Update and maintain the Master Con