Call center agentJob search results in: Jobs in Gauteng

Job DescriptionMain PurposeThe Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or in

d by and a fully - fledged subsidiary of Vodacom.Infinity Services Partner Company is looking for a Call Centre Team Leader to lead a group of customer resolution agents to ensure end - to - end custo

dge of MS Office and Internet Explorer;At least one years work experience in customer services or a call center position;An additional language;Strong customer orientation skills;Excellent communicati

Relationship Management (CRM), Computer Literacy, Inbound Marketing, Sales ProcessesJob descriptionCall Centre AgentLocation: Sunderland Ridge, Centurion, Pretoria, GautengSalary: R5, 500 R9, 500 per

and customer - centric engagement.Retention & Collections PerformanceEnsure agents are proactively calling customers who have missed payments / requested cancellations.Guide the team in handling obje

This is an entry - level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and Tra

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

al fieldMinimum 3 Years experience in a management functionExperience with commission structures in call center or sales environments is advantageous.Deliverables include, but will not be limited toUn

We are thrilled to announce a new opening for a skilled Call Center Agent at our Aeroton Branch, Gauteng, to join our team!About The PositionWe are seeking a skilled and experienced Call Center Agent

d by and a fully - fledged subsidiary of Vodacom Infinity Services Partner Company is looking for a Call Centre Supervisor to lead a group of team leaders to ensure end to end customer resolution and

say opportunitywe mean it.What youll be doing:Be the primary point of contact for customer service calls and inquiriesRepresent the client professionally and help establish a strong support presenceH

ping people access quality healthcare, we want to hear from you! Key Responsibilities Make outbound calls to warm and cold leads Present and explain health insurance options clearly and confidently Un

and listening to them to gain a better understanding of their needs and that ensure that unresolved calls are escalated to the correct stakeholdersKey ResponsibilitiesHandle all inbound & outbound cus

responsible for overseeing the workforce planning team and ensuring optimal staffing levels to meet call center performance targets. This role involves advanced forecasting, strategic planning, and le

t Recruiter: Lebohang MonateAdvert closing date: 18/04/2025Job FamilySales and ServicesCareer StreamCall Centre (Service)Leadership PipelineManage Self: TechnicalJob PurposeTo provide professional and

l experience, e.g., as an (office) assistant, support staff, administrator, customer support agent, call center agent, etc.You have previous remote work experience, are skilled with computers and the

Role SummaryThe CSC/Fleet Agent will manage inbound and outbound calls for customer care and fleet services, ensuring a seamless customer experience. The CSC/Fleet Agent will be responsible for resolv

Closing Date 2025/03/10Reference Number TSE250304 - 1Job Title Call Center AgentBusiness Unit / Division Tsebo Facilities SolutionsJob Type Classification PermanentLocation - Town / City JohannesburgL

ols on a daily basis.Verify and update school contact information.Efficiently plan and manage daily call schedules.Identify and report operational challenges. Generate accurate daily activity reports.

s and activities. For this, you will mainly work in the LinkedIn profiles of our community hoststypically corporate executivesand in the email inboxes of our communities.Specific Tasks IncludePreparin

ence:Solid understanding of support platforms and customer experience best practices.1 - 2 years of call center or customer support experience.Education & Certification:Matric (mandatory).BCom Degree

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

We are seeking a highly motivated Call Centre Agent with matric and outbound sales experience to join our dynamic sales team. The ideal candidate must reside in or around Boksburg. As a Call Centre Ag

resource and the first point of contact for clients and vendors.This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

e beneficial RE Certificate Fully FAIS AccreditedMinimum Experience 2 3 years experience in a Sales call center environmentKnowledge and SkillsUndertake Outbound Tele - SalesService inbound client que

to maximize campaign efficiency. Manage dialer settings, including pacing, lead prioritization, and call dispositions. Ensure compliance with dialing regulations and internal policies. Troubleshoot an

Medirite Courier Pharmacy is looking for an enthusiastic Call Centre Agent to join our team and be the vital link between our pharmacy and our customers. In this dynamic role, you'll go beyond simply

nd customer service. They are expanding their team and seeking dynamic individuals to enhance their call centre operations.Location: PretoriaSalary: R7, 500 per month + CommissionBenefits: Mipco Pensi

oring AgentThis position is responsible for the monitoring and management of risk events within the call center support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)Experience And Skills Required3 years call center sales experience1 year outbound call center sales experience2 years Life Insurance exper

ed daily as per the queuing requirements of the client and operation. Required Experience5 Years of Call center systems and agent support experience.3 years of Asterisk system experience. 5 Years of D

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

ate the adoption of workforce best practices across markets.Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will i

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

e beneficial RE Certificate Fully FAIS AccreditedMinimum Experience 2 3 years experience in a Sales call center environmentEssential Requirements Self - managed Well spoken Active listening skills Sel

24Location: PretoriaPurpose Of The JobInteract with clients face to face, via email and/or telephonically to provide and process information in response to queries and requests. Provide the highest le

Outbound Telesales Agent - Channel Dynamix We are looking for driven sales Call Centre agents to join our growing outbound call center on one of various campaigns we are currently running.If you can d

re of every decision and behavior.Key Responsibilities Manage large amounts of inbound and outbound calls and emails in a timely manner Follow communication scripts when handling different topicsIdent

TitleCall Centre AgentJob DescriptionEducationNational Certificate Level 4 (N4) / Grade 12 (Required)Languages

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

um Education (essential)BEng Industrial EngineeringMinimum Applicable Experience (years)3+ years in Call/ Contact Centers2+ years ManagementRequired Nature Of ExperienceTeam managementKPI development

Job DescriptionDear Future, Call Centre AgentTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedAre You Someone Who

e all cancellation requests Handle all client queries relating to possible cancellations Ensure all call backs and follow ups are concluded first thing each morning, every day on all pendings If compl

h/ under guidance of the Hearing Hub Manager and RTA (as a supporting role), by considering inbound call volumes, retention tasks, lead volumes, live chat volumes and general seasonality. Manage the C

This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls

tact center's operations.Ensure accurate and timely data collection from various sources, including call logs, customer feedback, and CRM systems.Develop and oversee data integration and warehousing s

g the Dialler strategy and monitoring the daily functionality of the Dialler, in line with relevant Call Centre regulations and internal/external SLAs. They will also produce a variety of Management I

on are communicated within the team and departmentQualifications2 years customer service experience Call Center experience Excellent communication skills Telephone Etiquette Strong written communicati

cized text below each section header Inbound Customer Care AgentRole Overview: We are looking for a Call Center Representative that will be the liaison between our company and its current and potentia

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

he WFM Administrator will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an env

PTION:Our client, a well - established company within the FMCG sector is looking for an experienced Call Centre Agent to join their team on a fixed term contract basis.JOB DESCRIPTION:MAIN DUTIES &

About The RoleThis role is a full - time position with the responsibilities of inbound and outbound calls and assisting clients with their personal financial needs.RequirementsA strong background as a

agents and grow with us in our ever growing company, we are looking for people with experience the call center sector. Please only apply if you have experince in sales/ be willing to learn, upselling

ofessionalism, drive, and willingness to learnMust be fluent in SpanishDesirable Experience working in a contact center environment An understanding of high - end fashion brands An interest in fashion

ent.Last but not least, your proficiency in working with Workforce Management (WFM) tools and other call center software solutions equips you with the capability to effectively forecast, schedule, and

Marketing or signage faade upgrades to name a few) Repairs and maintenance of managed premises via call center agents and Maintenance officer teams Design team managing all NBR requirements and manag

ormation about products and/or services, answering questions, and resolving problems and issues.The Call Center's focus specializes in placing or answering calls to customers related to pre - and post