Call centre manager

ience (Desirable)Quantifiable experience in managing off - shore contact centre portfolios. (Specifically, UK experience is preferred.)Experience in collections and/or credit management will be a dist

ion (3 years qualification) AdvantageousMinimum Experience Required 6 or more years insurance sales call centre experience 3 or more years experience of general supervision of more junior colleagues (

Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondenc

upbeat even during difficult interactions.Advantageous: Knowledge of recruitment best practices and call centre technology.KEY POINTSSalary: 49, 000 per month (dependent on experience)Benefits: Medica

will be working with internal stakeholders and clients, to ensure consistency in the measurement of call quality. You will be continually developing the coaching capability within your team to support

will be working with internal stakeholders and clients, to ensure consistency in the measurement of call quality. You will be continually developing the coaching capability within your team to support

o - use financial solutions, all powered by cutting - edge technology.We are seeking an experienced Call Centre Assistant Manager/Team Leader with a minimum of 4+ years in Call Centre management to le

s that all Human Resources policies and procedures are observedWorkforce PlanningReviews forecasted call volumes, average handling time and shrinkage to calculate the required headcount figureGenerate

ordinate regional resources in line with customer plans in order to achieve customer requirements (call cycles etc.).Ensure the customer service excellence is implemented and maintained in line with

o - use financial solutions, all powered by cutting - edge technology.We are seeking an experienced Call Centre Assistant Manager/Team Leader with a minimum of 4+ years in Call Centre management to le

Role PurposeManage and motivate the Call Centre team in order to deliver an excellent client experience and support the achievement of sales targets.RequirementsMinimum entry level qualification equiv

community.Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and

hen required.Ensure that client relationships are maintained.Repairs and/or warranty queries and/or call outs.Monitor RMA Faulty product returns inspection and reports.Produce daily, weekly and monthl

Agreements (SLAs) are achieved. To ensure that customer expectations are met or exceeded within the call centre and the help desk teams.Responsible for ensuring the staff are meeting and exceeding def

sales of products within the United States market. The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the del

ice to the market.KEY RESPONSIBILITY AREASProvide operational management and support to MHR Oversee Call Centre and Career Centre operationsProvide operational management and support for the MHR Train

budget, reviews cost saving, initiates and provides input on the training of team leaders. Reviews Call Centre industry benchmarking locally and internationally.Minimum Qualification Required Grade 1

What will you do?Strategically implement operational plans to achieve the required sales KPIs. The General Manager will also be responsible for improving efficiency and increasing departmental profits

Mutual!Job DescriptionThis is a sales management role that manages a team of sales consultants in a call centre. This role drives telephonic sales with Sales Consultants through outbound campaigns (ne

gulatory Exam 13 - 5 years of Investment experience with strong product and process knowledgeProven Call Centre management experience preferredKey CompetenciesClient - focused with strong communicatio

anagement Prepare for the soft launch to staff, including the setup of the in - house store and the call centre. Be a champion in supporting customer excellence during and after our migration and inte

R MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY CONTACT MR M MOLEFE.@0717074137. Call Mr before you apply We currently looking for job seekers at our company to start immediately, t

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ents or contacts and will develop new relationships with potential [URL Removed] handle any inbound call directed at any of in the inbound queues hosted in our call centre.RequirementsBachelor's degre

centre industry.You must have at least 1 - 2 years of Quality Assurance Management experience in a call centre BPO industry. You have experience in managing teams ideally across multiple locations. Y

evant field (Business Management/Customer Service)Experience: Minimum of 5 years of experience in a call center position with proven experience in Contact Center Management or a related role. Strong l

Support accreditation / equivalentExperienceMinimum of 2 years working experience in relevant fieldCall center experience will be an advantageMedical and Insurance background will be an advantageSkil

R MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY CONTACT MR M MOLEFE.@0717074137. Call Mr before you apply Or WhatsApp On)0839838150. We currently looking for job seekers at our comp

R MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY CONTACT MR M MOLEFE.@0717074137. Call Mr before you apply We currently looking for job seekers at our company to start immediately, t

Impala platinum mine job opportunity for more info Call Mr Alfred on 078 982 1587 Contact Hr Manager before you apply:073 007 8559 OUR MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY

Impala platinum mine job opportunity for more info Call Mr Alfred on 078 982 1587 Contact Hr Manager before you apply:073 007 8559 OUR MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY

Impala platinum mine job opportunity for more info Call Mr Alfred on 078 982 1587 Contact Hr Manager before you apply:073 007 8559 OUR MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY

r. Are you passionate about managing and optimizing dialler systems within a high - volume outbound call centre environment? Do you thrive in the telemarketing industry? If so, we're eager to learn mo

Impala platinum mine job opportunity for more info Call Mr Alfred on 078 982 1587 Contact Hr Manager before you apply:073 007 8559 OUR MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY

Impala platinum mine job opportunity for more info Call Mr Alfred on 078 982 1587 Contact Hr Manager before you apply:073 007 8559 OUR MINING COMPANY URGENTLY HIRING PERMANENT STAFF APPLY IMMEDIATELY

Call Center R4 500 - R7 000 Per Month Job Type: Permanent Sector: Call Centre Posted by Office Placement (PTY) LTD Reference: Call - Center Job Details: Employer: Office Placement (PTY) LTD We are loo

ess.Technical RequirementsMatricA minimum of 3 years International Sales management experience in a call centre environmentProven track record (Advantageous)Proficient in Microsoft Office SuiteMust ha

he financial services industry.2 to 3 years experience in leading a large inbound or outbound sales call centre.3 years experience in managing a direct sales team.Preference will be given to candidate

Overall Purpose of the Job: To effectively manage the Call Centre Outbound Sales, Technical, FindU and Client retention teams as well as the Inbound sales team. Achieving CCC KPIs and Targets. Dealing

ms? If yes, then MiWay is the place for you!What will you do?Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches targ

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