Call centreJob search results in: Jobs in Cape Town

gets.Address non - performance of team members Prepare for and hold weekly team meetings to discuss call quality.Provide advice to team when required.Periodically listen in on calls to assess the qual

mpt response to queries, develop relationships and making appropriate recommendationsAnswer inbound calls, emails and leads from prospective customers in an efficient manorProactively follow up with p

nally resilient and comfortable with ambiguity and constant change Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome. Excellent written and verba

tention, Data Review, Skilled Multi - tasker, Key Accounts, Oral Communication, Communication, Cold Calling, Negotiation, Electronic Data Capture (EDC)Job descriptionMango5 is currently seeking to emp

t orders to the Old Mutual Money Account. Attempt to resolve more complex queries and aim for first call resolution, but may escalate when necessary. Inform customers of the value proposition of the O

EMENTSMinimum 2 years experience within a quality assurance roleMinimum 2 years experience within a call centerMust have previous demonstrative experience in an insight role within a BPO environment.M

operational project.Extensive experience in day to day management.Manages between 5 and 20 clerical/Call Centre staff (could include some specialist staff)Able to plan and execute strategies to achiev

of the competition. We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town. Applicants should be able to work shifts and should have acces

onDescribe process of data cleansing and adjustmentsIdentify business factors that has an impact on call volumes and patternsDescribe contact routing options and the impact it has on data collection a

o be a part of our team?Compiles staffing level requirement forecasting and workplace scheduling in call - center environments.Prepares reports to determine call volume, calling patterns, service tren

The incumbent is individually accountable for achieving results through own efforts.Minimum 5 years Call Centre experienceVernacular language preferableCall audits/coaching/efficiency knowledge advant

ent including senior/executiveAbility to prioritize in time sensitive environmentAbility to act ethically and with integrity at all timesProactive, assertive, accountable and takes initiative. A 'can

Minimum Experience5 years experience in a Labour/Industrial Relations positionExperience within the Call centre/ BPO will be to your advantage.Large/complex union negotiationsMulti - union experienceB

and verbal feedback, according to set standards Follow - up on customer complaints Log all incoming calls on a Customer Feedback CRM system, according to set guidelines Ensure all captured information

ively by the broader Contact Centre team generally and the Customer Services operations team specifically to improve resourcing, workforce and capacity practices, productivity and decision making. Add

ation.Manage escalated admin and other requirements from service providers for clients.Assists with call centre in - bound and out - bound client calls.Provide timeous feedback and resolution.Keep ong

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

oard customers timeously. This is via numerous methods, with the primary channels being: telephonic calls, Whatsapp Chats, Xcally usage and emails. Internal Liaison takes place with the verifications

t support service staff. - Able to work tight deadlines, managing and prioritizing time effectively. Please send your cv to stonezrecruitment@gmail.com Call us on 0210232950 Refrence SWM2404JIZA

CAPTURES .CLEANERS .DRIVERS CODE 10&14 WITH PDP .FORKLIFT OPERRATORS .CLERKS .SECURITY GUARDS .CALL CENTERS FOR MORE INFOR CONTACT OUR HRM PERSONNEL: TELL:0825190907 WHATSAPP:0825190907 FAX:08660

top - performing and experienced sales consultants to join our dynamic team. Our business is in the call centre industry, and we have been serving clients nationally since 2007. You do not need to hav

nowledge of filing systems.Salary R10000 per month. To Apply For Interview Send Copy CV & Qualifications To Fax (086)243 7517. Call Ultimate Recruitment On: (067)190 3460 For CV Confirmation Only.

ritten communication skills.Salary R5000 per month. To Apply For Interview Send Copy CV & Qualifications To Fax (086)243 7517. Call Ultimate Recruitment On: (067)190 3460 For CV Confirmation Only.

raining and compensation). Salary R10000 per month. To Apply For Interview Send Copy CV & Qualifications To Fax (086)243 7517. Call Ultimate Recruitment On: (067)190 3460 For CV Confirmation Only.

WE ARE HIRING MEDICAL CALL CENTRE AGENTS Mango 5 Cape Town Branch in the Airport Industria area is now looking for applicants with a Medical background as well as Medical Graduates who studied Nursing

Debt review call centre agents are needed urgently in Cape Town. Are you money hungry? Do you want to upgrade your lifestyle? If yes, come and join our dynamic team and have fun while earning top mone

Software Development Manager - Competitive CTC - Cape Town - Call Centre and Communications Role summary: Job Duties:General1. Assess potential impacts of technical solutions including risks, benefits

Channel Account Manager - Competitive CTC - Cape Town - Mobile / Cellular Call Centre industry Role summary: Company in Cape Town is growing fast and is looking for an additional Channel Account Manag

An amazing opportunity is available to join our vibrant, energetic and upmark call centre sales team. Job requirements: We are looking for gutsy go - getter type individuals, who have a passion for me

g and able to work in the Woodstock, Cape Town area. 1 Years’ experience in Telemarketing, Sales, Call Centre environment or Marketing Extremely good telephone and email etiquette (as you will be ma

g and able to work in the Woodstock, Cape Town area. 1 Years’ experience in Telemarketing, Sales, Call Centre environment or Marketing Extremely good telephone and email etiquette (as you will be ma

Are you looking for Certificate Call centre Knowledge and Skills? Don’t worry Company in Cape Town is looking for people that need to be trained for Call Centre. Job requirements: In order to join the

ments: Must have excellent spoken and written English. Excellent working knowledge of Windows and general software issues. Hours: Mon - Fri 8am - 5pm. Available immediately. Send CV to Johann or call.

We are a debt review call centre currently seeking additional team members to join our current team. Job requirements: The ideal candidate needs be highly professional with keen attention to detail an

A well known financial services company has a vacancy available for a Malawian male/female as a call centre agent. Job requirements: Matric certificate Some work experience Must be a able to speak Chi

selling environment Generated leads for the debt cousellors PC literate Over the age of 25 More than 3 years call centre experience Salary: R4000 plus comm and weekly cash incentives. OTE R7000 basic

We are a well established company seeking good call centre sales agents. Job requirements: Fluent in at least 2 languages or more Must be vibrant, honest and trustworthy Must be money hungry and have

the way from the UK. A well established international brand offers a chance for to make it big the call centre industry, and this is all happening in the Southern suburbs of Cape Town. Job offers: Ba

We are looking for sales and call centre consultants to work immediately with our busy company for on line sales and inbound call centre. Job requirements: Training shall be provided for those with no

Customer Service/ Call Centre consultants wanted, Are you looking for Customer Service /Call Centre Knowledge and Skills? Don’t worry our Fast growing company is looking for people that need to be tra

Urgently looking for 5 great sales consultants for financial services provider (outbound call centre). Job requirements: Matric 6 months call centre experience Well spoken

Merchants, a Leading BPO, which has been, and is a highly successful call centre for 20+ years. One of it’s International clients’ is currently seeking customer service consultants on their Nightshift

Sales consultants are required for a call centre in Cape Town. Job requirements: Applicants must be willing to sell over the phone. Strictly serious people no time wasters.

nician to join the IT Support team in a variety of roles. Job responsibilities: Troubleshooting Log calls with suppliers when required Follows up done to ensure call resolved. Personal development Com

We are looking for experienced outbound call centre consultants with a proven track record in sales. Are you target - driven and would you like to earn very good money; then forward your application t

od is require Over 50 age group who find it a challenge to secure employment we are launching a new call centre concept to provide flexible employment and the opportunity to learn new skills. We are c

winning team, we offer full training and a host of other great benefits. Minimum 12 months unbroken call centre customer service experience. Ability to speak, read and write fluently in English Custom

o Friday 8:15 to 16:15 based in Cape Town Telesales (need to have 1 year sales experience) within a call centre Previous financial services sales experience advantageous however not Essential Matric (

Our call centre in Woodstock is ready to soak in agents who are passionate about sales and willing to go the extra mile. Job requirements: Call Centre experience in sales minimum one year. Must be ava

ssional services company is seeking motivated customer service/sales advisor for a vibrant adynamic call centre environment. Job requirements: We are looking for agents with a passion for customer ser

Dynamic Call centre looking for 10+ mature sales agents (however ALL ages are welcome), with at least 1 year outbound sales experience to book sales appointments for our clients which range from Real

cic experience will be an advantage. Must be able to scrub for general theatre cases. Willing to do call. An enthusiastic, motivated, well organized individual with initiative and able to handle press

Does working in a vibrant and dynamic call centre excite you? Capita SA is seeking motivated customer - centric individual/s who are ready to provide exceptional customer experiences. We are looking f

stock, Cape Town who are passionate about sales and willing to go the extra mile. Job requirements: Call centre experience in sales is an advantage, but not essential full training will be provided. F

n ability to translate complex technical information into layman's terms. Experience in a technical call centre role, or the events industry, and/or using event management software. Shift times are fr

Call centre agent position is available in a dynamic company based in Montague Gardens. Job requirements: Must have 2 - 3 years experience in the relevant field. Must be a vibrant, energetic, hardwork

Well established company in Cape Town has two positions available for outbound call centre agents. Job requirements: 6 months outbound experience. Matric. About company: Hotel Express is one of the wo

Seeking call centre consultants in Vredehoek, Cape Town. Job requirements: Inbound call centre customer service experience is required. Must have at least 2 years relevant call centre experience. Matr

ts self - motivation, the ability to multitask and pay close attention to small detai Can think logically to provide answers to customer questions as well as resolutions for various issues that may ar