Call CentreJob search results in: Jobs in Western Cape

Mutual!Job DescriptionThis is a sales management role that manages a team of sales consultants in a call centre. This role drives telephonic sales with Sales Consultants through outbound campaigns (ne

tional to administrative work, this position will required 3 evening shifts per week taking inbound calls from the US.What you will be doing: Ensure that all outstanding pre - departure paperwork and

r against customer and business expectations.Key Responsibilities:Managing the daily running of the call centre, including effective execution of the resource planApplying call centre strategies to op

and verbal feedback, according to set standards Follow - up on customer complaints Log all incoming calls on a Customer Feedback CRM system, according to set guidelines Ensure all captured information

products cover the full investment spectrum: active and passive; single and multi - manager both locally and internationally. Our active funds range are managed according to our pragmatic value inves

Duties & Responsibilities Log CallsLog calls accurately on the system.Log caller details, location (Building) details and fault details.Categorise calls, prioritise and assign calls.Note all relev

ience (Desirable)Quantifiable experience in managing off - shore contact centre portfolios. (Specifically, UK experience is preferred.)Experience in collections and/or credit management will be a dist

We have an amazing new career opportunity for a VIP Call Centre Host to join a leading online casino and work remotely in South Africa. They look for people who take pride in their work, who want to g

gets.Address non - performance of team members Prepare for and hold weekly team meetings to discuss call quality.Provide advice to team when required.Periodically listen in on calls to assess the qual

mpt response to queries, develop relationships and making appropriate recommendationsAnswer inbound calls, emails and leads from prospective customers in an efficient manorProactively follow up with p

nally resilient and comfortable with ambiguity and constant change Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome. Excellent written and verba

tention, Data Review, Skilled Multi - tasker, Key Accounts, Oral Communication, Communication, Cold Calling, Negotiation, Electronic Data Capture (EDC)Job descriptionMango5 is currently seeking to emp

t orders to the Old Mutual Money Account. Attempt to resolve more complex queries and aim for first call resolution, but may escalate when necessary. Inform customers of the value proposition of the O

EMENTSMinimum 2 years experience within a quality assurance roleMinimum 2 years experience within a call centerMust have previous demonstrative experience in an insight role within a BPO environment.M

operational project.Extensive experience in day to day management.Manages between 5 and 20 clerical/Call Centre staff (could include some specialist staff)Able to plan and execute strategies to achiev

of the competition. We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town. Applicants should be able to work shifts and should have acces

onDescribe process of data cleansing and adjustmentsIdentify business factors that has an impact on call volumes and patternsDescribe contact routing options and the impact it has on data collection a

o be a part of our team?Compiles staffing level requirement forecasting and workplace scheduling in call - center environments.Prepares reports to determine call volume, calling patterns, service tren

The incumbent is individually accountable for achieving results through own efforts.Minimum 5 years Call Centre experienceVernacular language preferableCall audits/coaching/efficiency knowledge advant

ent including senior/executiveAbility to prioritize in time sensitive environmentAbility to act ethically and with integrity at all timesProactive, assertive, accountable and takes initiative. A 'can

Minimum Experience5 years experience in a Labour/Industrial Relations positionExperience within the Call centre/ BPO will be to your advantage.Large/complex union negotiationsMulti - union experienceB

and verbal feedback, according to set standards Follow - up on customer complaints Log all incoming calls on a Customer Feedback CRM system, according to set guidelines Ensure all captured information

ively by the broader Contact Centre team generally and the Customer Services operations team specifically to improve resourcing, workforce and capacity practices, productivity and decision making. Add

ation.Manage escalated admin and other requirements from service providers for clients.Assists with call centre in - bound and out - bound client calls.Provide timeous feedback and resolution.Keep ong

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

oard customers timeously. This is via numerous methods, with the primary channels being: telephonic calls, Whatsapp Chats, Xcally usage and emails. Internal Liaison takes place with the verifications

t support service staff. - Able to work tight deadlines, managing and prioritizing time effectively. Please send your cv to stonezrecruitment@gmail.com Call us on 0210232950 Refrence SWM2404JIZA

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

CAPTURES .CLEANERS .DRIVERS CODE 10&14 WITH PDP .FORKLIFT OPERRATORS .CLERKS .SECURITY GUARDS .CALL CENTERS FOR MORE INFOR CONTACT OUR HRM PERSONNEL: TELL:0825190907 WHATSAPP:0825190907 FAX:08660

top - performing and experienced sales consultants to join our dynamic team. Our business is in the call centre industry, and we have been serving clients nationally since 2007. You do not need to hav

AIS Accreditation• Good communication skills (verbal and written)• 1 – 3 years’ Financial/insurance/call centre experience (Short Term Industry)• Claims experience is a preference• Knowledge of Insura

nowledge of filing systems.Salary R10000 per month. To Apply For Interview Send Copy CV & Qualifications To Fax (086)243 7517. Call Ultimate Recruitment On: (067)190 3460 For CV Confirmation Only.

ritten communication skills.Salary R5000 per month. To Apply For Interview Send Copy CV & Qualifications To Fax (086)243 7517. Call Ultimate Recruitment On: (067)190 3460 For CV Confirmation Only.

raining and compensation). Salary R10000 per month. To Apply For Interview Send Copy CV & Qualifications To Fax (086)243 7517. Call Ultimate Recruitment On: (067)190 3460 For CV Confirmation Only.

rs where applicable Reach and exceed daily/weekly/monthly scheduling targets Requirements: 6 Months call centre experience Attention to detail Ability to navigate between multiple systems Basic Excel

WE ARE HIRING MEDICAL CALL CENTRE AGENTS Mango 5 Cape Town Branch in the Airport Industria area is now looking for applicants with a Medical background as well as Medical Graduates who studied Nursing

surance Sales Consultant with Long Term Insurance Sales experience, required to start asap. No cold calling required as all pre - qualified leads are supplier to offer Life Cover to Bond Owners. Minim

Call centre agent is needed in Parow. Job requirements: Target driven To start as soon as possible Grade 12 Computer literate (MS Office - Outlook, Excel etc.) Experience in call centre telesales Good

Debt review call centre agents are needed urgently in Cape Town. Are you money hungry? Do you want to upgrade your lifestyle? If yes, come and join our dynamic team and have fun while earning top mone

BMI has a fantastic opportunity for experienced out bound call centre agents. Job requirements: Make set appointments for our national sales force. All leads supplied, no product selling involved. You

Well recognized BPO is urgently looking for talented customer service call centre agents. Job requirements: You must have a minimum 6 months call centre experience (preferably UK call centre experienc

Software Development Manager - Competitive CTC - Cape Town - Call Centre and Communications Role summary: Job Duties:General1. Assess potential impacts of technical solutions including risks, benefits

Channel Account Manager - Competitive CTC - Cape Town - Mobile / Cellular Call Centre industry Role summary: Company in Cape Town is growing fast and is looking for an additional Channel Account Manag

An amazing opportunity is available to join our vibrant, energetic and upmark call centre sales team. Job requirements: We are looking for gutsy go - getter type individuals, who have a passion for me

d by Company Experience in the Automotive Glass industry or Building glass will be preferred. If you meet the requirements please forward your CV with contactable references via email or call Josef.

driven sales environment (preferably within the Financial or Real Estate industry) Minimum 6 months call centre or telesales experience Matric Clear ITC Clear criminal record Extremely well spoken, co

committed to work. Have good communication skills. Reside within the 20km radius from Bellville. Experience in Call Centre environment is to your advantage, but not essential. Please forward your CV.

g and able to work in the Woodstock, Cape Town area. 1 Years’ experience in Telemarketing, Sales, Call Centre environment or Marketing Extremely good telephone and email etiquette (as you will be ma

g and able to work in the Woodstock, Cape Town area. 1 Years’ experience in Telemarketing, Sales, Call Centre environment or Marketing Extremely good telephone and email etiquette (as you will be ma

Are you looking for Certificate Call centre Knowledge and Skills? Don’t worry Company in Cape Town is looking for people that need to be trained for Call Centre. Job requirements: In order to join the

A growing insurance call centre in Somerset West is looking for telesales agents. No cold calling! Job requirements: Previous telesales experience Passion for selling Fluent in English and Afrikaans G

berg. Job requirements: The position requires you to have a minimum of 6 months sales experience in call centre or direct marketing We offer full training very lucrative commission’s structures Kindly

ments: Must have excellent spoken and written English. Excellent working knowledge of Windows and general software issues. Hours: Mon - Fri 8am - 5pm. Available immediately. Send CV to Johann or call.

We are a debt review call centre currently seeking additional team members to join our current team. Job requirements: The ideal candidate needs be highly professional with keen attention to detail an

A well known financial services company has a vacancy available for a Malawian male/female as a call centre agent. Job requirements: Matric certificate Some work experience Must be a able to speak Chi

Call centre agents are needed in Parow. Job requirements: Matric 1 year call centre experience Must be able to work independently Must be able to work under pressure Must have a good working track rec