Call centre agentJob search results in: Jobs in Gauteng

Job DescriptionMain PurposeThe Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or in

d by and a fully - fledged subsidiary of Vodacom.Infinity Services Partner Company is looking for a Call Centre Team Leader to lead a group of customer resolution agents to ensure end - to - end custo

hefstroom.Purpose Of The RoleThe Escalations Support Agent is a shift basis role in customer facing call centre. The agent will work with complex customers and handle escalation from failed first cont

Relationship Management (CRM), Computer Literacy, Inbound Marketing, Sales ProcessesJob descriptionCall Centre AgentLocation: Sunderland Ridge, Centurion, Pretoria, GautengSalary: R5, 500 R9, 500 per

, and running smoothly. Office Assistant Duties and Responsibilities Answer phone inquiries, direct calls and provide basic company information Perform clerical duties, take memos, maintain files, and

Absa. You are possibility.Job SummaryTo deliver high - quality customer service by handling inbound calls related to banking products and services, resolving customer inquiries, and ensuring complianc

imum Experience Minimum 3 years Business / Commercial Insurance background 3 years Inbound/Outbound call centre experience. Multimark III proficientDeliverables include, but will not be limited to Con

mum)Grade 12 National Certificate / VocationalQualifications (Ideal Or Preferred)n/aKnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications SkillsPro

This is an entry - level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and Tra

by and a fully - fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Call Centre Supervisor: RetentionsLead a team of team leaders to ensure comprehensive customer resol

d by and a fully - fledged subsidiary of Vodacom Infinity Services Partner Company is looking for a Call Centre Supervisor to lead a group of team leaders to ensure end to end customer resolution and

ionGrade 12/Standard 10/NQF 4Regulatory Exam (RE)FAISClass Of Business Minimum Experience2 Years of Call Centre Sales Experience DeliverablesBeing PunctualPersuading both existing and non - existing M

AgentMinimum Qualification Required Grade 12/Standard 10/NQF 4Minimum Experience Minimum 12 months Call Centre and administrative experience Minimum 12 months in the STI environment and client servic

and listening to them to gain a better understanding of their needs and that ensure that unresolved calls are escalated to the correct stakeholdersKey ResponsibilitiesHandle all inbound & outbound cus

responsible for overseeing the workforce planning team and ensuring optimal staffing levels to meet call center performance targets. This role involves advanced forecasting, strategic planning, and le

providing information / demonstration on how to create a money transfer on their phonesContact the Call Centre to assist customers who have issues (i.e. OTP)Issue new card if a customer has been bloc

providing information / demonstration on how to create a money transfer on their phonesContact the Call Centre to assist customers who have issues (i.e. OTP)Issue new card if a customer has been bloc

eers.co.zaClosing Date: 2025 - 04 - 30About the role Youll be our customers first port of call when they need an appointment for servicing, MOTs or repairs in our network of garages. Our con

FAISED recognised qualification (NQF 5)Required Minimum Work Experience1 to 2 years experience in a Call Centre environment1 year experience in Financial Services Industry will be an advantageExperien

t Recruiter: Lebohang MonateAdvert closing date: 18/04/2025Job FamilySales and ServicesCareer StreamCall Centre (Service)Leadership PipelineManage Self: TechnicalJob PurposeTo provide professional and

Role SummaryThe CSC/Fleet Agent will manage inbound and outbound calls for customer care and fleet services, ensuring a seamless customer experience. The CSC/Fleet Agent will be responsible for resolv

partners and clients coming into the Admed front office, primarily through the inbound and outbound call centre. Additionally, provide support in mailbox coordination and data capturing areas when cap

eferred). Must meet regulatory requirements, including DOFA period and FAIS Fit & Proper.3 years of call centre sales experience. 2 years of Term Warranty/VAP experience is essential. Fluency in Engli

Job DescriptionDear Future Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long - term relationsh

fficiently, ensuring adherence to policies, processes and procedures.ExperienceMinimum:1yr+ service call centre experienceHow to share and/or impart information clearly and succinctly - strong enuncia

de 12/Standard 10/NQF 4 Relevant RE5 qualification advantageousMinimum Experience Minimum 12 months Call Centre and administrative experience Minimum 12 months in the STI environment and client servic

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an Outbound Call Centre.Worked with targets and deadlines.Analyse accounts and devise a collections strategy to

We are seeking a highly motivated Call Centre Agent with matric and outbound sales experience to join our dynamic sales team. The ideal candidate must reside in or around Boksburg. As a Call Centre Ag

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

Job DescriptionTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedTo provide customer service telephonically or via

years Intermediate knowledge of the Life Assurance or Financial Services industry essential.2 years call centre inbound experience is required, preferably in financial services.Must be able to work sh

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an outbound call centre.Currently unemployedWorked with targets and deadlines.Analyse accounts and devise a coll

Medirite Courier Pharmacy is looking for an enthusiastic Call Centre Agent to join our team and be the vital link between our pharmacy and our customers. In this dynamic role, you'll go beyond simply

nd customer service. They are expanding their team and seeking dynamic individuals to enhance their call centre operations.Location: PretoriaSalary: R7, 500 per month + CommissionBenefits: Mipco Pensi

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

Closing Date 2024/08/23Reference Number TSE240815 - 5Job Title Call Centre Agent - OutboundBusiness Unit / Division Tsebo GroupJob Type Classification PermanentLocation - Town / City JohannesburgLocat

uld like to become a Broker Sales Consultant, based in Centurion, Kosmosdal. This position requires call centre experience and working with direct brokers. Working from our direct broker acquisition c

: SandtonPurpose Of The JobThe purpose of this position is to provide / lead training. Also manager call / BO transaction monitoring team who will be responsible for monitoring calls, giving feedback

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

24Location: PretoriaPurpose Of The JobInteract with clients face to face, via email and/or telephonically to provide and process information in response to queries and requests. Provide the highest le

Outbound Telesales Agent - Channel Dynamix We are looking for driven sales Call Centre agents to join our growing outbound call center on one of various campaigns we are currently running.If you can d

Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long - term relations

re of every decision and behavior.Key Responsibilities Manage large amounts of inbound and outbound calls and emails in a timely manner Follow communication scripts when handling different topicsIdent

My client is seeking a Quality Assurance Agent with 5+ years quality management experience in a Call Centre environment to join their team on a 3 - year contract.Minimum Requirements:Grade 12Certifica

TitleCall Centre AgentJob DescriptionEducationNational Certificate Level 4 (N4) / Grade 12 (Required)Languages

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

Job DescriptionDear Future, Call Centre AgentTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedAre You Someone Who

es Service Desk Agent is the first point of contact for clients and vendors, responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

Closing Date 2024/04/08Reference Number MOT240328 - 4Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

es. QUALIFICATION & EXPERIENCE:Matric or relevant qualificationCustomer Service experience in a Call Centre environment would be advantageousComputer literacy essential (MS Word, Excel, Outlook, L

bank Integrated Channels Contact CentreNewtown Junction Campus, Newtown, Johannesburg Career Stream CALL CENTRE (Service) Call Agent (Fixed Term Contract) Job Purpose Are you looking for a rewarding c

d experience you will have: Excellent listening and communication skills Experience of working in a call centre or other customer - driven environment desirable Good IT knowledge Experience of working

mer telephone inquiries regarding products, services, order status, and other general questions.Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/

g the Dialler strategy and monitoring the daily functionality of the Dialler, in line with relevant Call Centre regulations and internal/external SLAs. They will also produce a variety of Management I

PTION:Our client, a well - established company within the FMCG sector is looking for an experienced Call Centre Agent to join their team on a fixed term contract basis.JOB DESCRIPTION:MAIN DUTIES &

roblem analysis and problem solvingCustomer service orientationTeam workStress toleranceFurther RequirementsGrade 12 Fully bilingual in English and AfrikaansMinimum 2 years experience in a Call Centre

What will you do?Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Illovo.The successful candidate will be required to market and / or sell short term insur

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

Closing Date 2023/09/15Reference Number MOT230908 - 1Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City