Call centreJob search results in: Jobs in Johannesburg

hiring for a Property Risk Surveyor in the Gauteng region. This role is a support to our commercial call centre sales and Tied Agents. The successful candidate will survey risks and make recommendatio

eferred). Must meet regulatory requirements, including DOFA period and FAIS Fit & Proper.3 years of call centre sales experience. 2 years of Term Warranty/VAP experience is essential. Fluency in Engli

ing to policies and processes.You will be part of the Coloplast South Africa Team and report to the Call Centre Team Lead.Your Key Responsibilities Will BeAnswer incoming phone calls from Consumers/st

ew information that can assist the team to enhance their knowledgeBuild relationships with Finance, Call Centres and banking teams as well as external teams to ensure optimal resolution of escalations

grow your career while being part of an organisation with purpose.Job PurposeAttend to all incoming calls received on the complaints line. Identify the customer's query and directthe call to the relev

uest basic information needed in order to process claim - includes written correspondence and phone calls. Evaluate claims based on documentation received including responses from claimant and provide

Support Advisor role at Concentrix is a great match if you:Have a minimum of 6 months international Call Centre experience (essential)Have a minimum of 6 months target driven sales experience (essenti

stry in a Sales role within the risk and investment spacesPrevious experience in client services or call centre environment advantageousExperience and track record in high - performance sales environm

Description To effectively guide and lead a team of call centre agents by attending to their needs from a people, technology and process perspective, for seamless delivery to clients and customers, an

departments (follow - up and provide feedback to clients within required 24Hr SLA)Handling Inbound calls and emaiQualifications And Experience NeededMatric2+ years experience in Sales Administration

Job DescriptionDear Future Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long - term relationsh

UNITY TO GET ON THE CAREER LADDER.ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHERWhy do people call us the worlds most international company? Is it because we operate in more countries than any o

address bookkeeping concerns within supported software.Contribute to initiatives aimed at reducing call volumes.Conduct testing of software versions and updates.Skills And CompetenciesTechnical and K

ExcelWorking knowledge of LSN and SAPStrong People & Communication skillsJob Specification.Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrearsAccurate

hysics Department DescriptionNational Institute for Theoretical and Computational Sciences (NITheCS)Call for Applications: Heads of NodesThe National Institute for Theoretical and Computational Scienc

ere is enough staff in place to meet the fluctuating demands of clients by effectively interpreting call volumes, ad hoc projects, and month end activitiesAssists with client escalations, complaints,

ducation Matric (Required)Experience3 or more years Financial Services industry experience within a call centre environment (Essential); STI experience (Essential); 2 or more years Claims Experience (

Duties & ResponsibilitiesLogging CallsLogging incoming calls from clients in line with the Helpdesk Procedure.Ensure that calls are answered within 3 rings.Ensure calls are logged accurately on the He

rs experience in experience in insurance / financial / legal environment (Essential); Experience in call centre environment (Advantageous).Think you have what it takes to be part of an unstoppable tea

We are hiring a Call Centre Team LeaderThe Call Centre Team Leader is responsible for overseeing and managing a team of call center agents to ensure optimal performance, customer satisfaction, and ach

aps are.Develop and contract data collection strategies with other Departments within Capitec e.g., call centre, social media.Qualifications (Minimum)A relevant tertiary qualificationKnowledgeMinimum:

fficiently, ensuring adherence to policies, processes and procedures.ExperienceMinimum:1yr+ service call centre experienceHow to share and/or impart information clearly and succinctly - strong enuncia

de 12/Standard 10/NQF 4 Relevant RE5 qualification advantageousMinimum Experience Minimum 12 months Call Centre and administrative experience Minimum 12 months in the STI environment and client servic

ms? If yes, then MiWay is the place for you!What will you do?Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches targ

ble for:Leading a Team of Champions: Recruiting, training, coaching, and motivating a large team of call centre agents to provide exceptional sales performance and customer service.Driving Performance

lling reports: Check all our Billing reports 3 days before the debit order submission date.Telephonically helping the sales/club admin with adjustments on the systemCall Centre request: Action All (Up

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an Outbound Call Centre.Worked with targets and deadlines.Analyse accounts and devise a collections strategy to

We are seeking a highly motivated Call Centre Agent with matric and outbound sales experience to join our dynamic sales team. The ideal candidate must reside in or around Boksburg. As a Call Centre Ag

ular business hours. The position involves working closely with security teams and may require on - call duties during emergencies. Drivers license and own vehicle required Travel will be required.Rem

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

.Ensure data is quality controlled.Effectively communicate and give feedback to clients, staff, and call Centre when and as required.Strive to ensure clients are satisfied with SIU service delivery.An

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

and Certifications:Grade 12 / Matric (essential).PSIRA Grade C Certification (essential).Experience:Call Centre Experience (beneficial but not essential).Technical Background in Alarm Systems and Came

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

and closing deals.The ideal candidate has 3 - 5 years of outbound sales experience preferably in a call centre or customer facing environment, a proven track record of meeting targets, and familiarit

We are hiring Call Centre Support AgentsThis position is responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast - track re

Job DescriptionTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedTo provide customer service telephonically or via

otivated, and disciplined.Experience:Minimum of 2 years in New Business Acquisition, including cold calling.Experience in a service - oriented industry and managing client relationships.Call Centre ex

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

years Intermediate knowledge of the Life Assurance or Financial Services industry essential.2 years call centre inbound experience is required, preferably in financial services.Must be able to work sh

ll be expected to perform tasks received from all our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing. You may be given a primary role in

PurposeThe main responsibility of the Call Centre Supervisor is to manage the operations (contracts assigned to you) and staff. Accountable for the overall performance against set SLAsKey Roles Manage

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an outbound call centre.Currently unemployedWorked with targets and deadlines.Analyse accounts and devise a coll

les targets and KPIs. Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure. Ensure agent

WHAT WILL YOU DO?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to cli

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

Closing Date 2024/08/23Reference Number TSE240815 - 5Job Title Call Centre Agent - OutboundBusiness Unit / Division Tsebo GroupJob Type Classification PermanentLocation - Town / City JohannesburgLocat

ncing customer satisfaction. Familiarity with working in settings governed by SLAs. Experience with call centre technologies and software, including ERP and ticketing systems. 2+ Years of experience i

vironment where productivity is based on customer results.2 - 5 years working in an office setting, call - centre or customer service environment.Must bring proven ability to maintain confidentiality

toring Vendor management Provide Service desk 1st line support to clientsCOMPETENCIESFocus on first call resolution Perform daily health checks in the environment to assure all systems are fully funct

uld like to become a Broker Sales Consultant, based in Centurion, Kosmosdal. This position requires call centre experience and working with direct brokers. Working from our direct broker acquisition c

rs in a customer service, retentions or financial services environment (Essential); Experience in a call centre environment (Essential); Experience in a collections environment (Advantageous). 1 - 3 y

vice target achievement with consultantAdministratively support Consultant on all planned marketing calls - to follow through in support.Understanding of all available reports such as Power BI, lapse

: SandtonPurpose Of The JobThe purpose of this position is to provide / lead training. Also manager call / BO transaction monitoring team who will be responsible for monitoring calls, giving feedback

Regulatory bodies (ICASA & NCC) and the Media. They also serve as the primary point of contact for calls from the Midrand Switchboard of customers wanting to escalate their concerns to the CEO.Your R

levant partyRequired Knowledge And ExperienceMinimum 1 - 2 year experience in Office administration Call Centre experiencewillbe beneficialEducational RequirementsMatric or equivalent / Legal / Para L