Call centre with matricJob search results in: Jobs in Gauteng

We are hiring Call Centre Support AgentsThis position is responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast - track re

years Intermediate knowledge of the Life Assurance or Financial Services industry essential.2 years call centre inbound experience is required, preferably in financial services.Must be able to work sh

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an outbound call centre.Currently unemployedWorked with targets and deadlines.Analyse accounts and devise a coll

WHAT WILL YOU DO?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to cli

ncing customer satisfaction. Familiarity with working in settings governed by SLAs. Experience with call centre technologies and software, including ERP and ticketing systems. 2+ Years of experience i

uld like to become a Broker Sales Consultant, based in Centurion, Kosmosdal. This position requires call centre experience and working with direct brokers. Working from our direct broker acquisition c

vice target achievement with consultantAdministratively support Consultant on all planned marketing calls - to follow through in support.Understanding of all available reports such as Power BI, lapse

Regulatory bodies (ICASA & NCC) and the Media. They also serve as the primary point of contact for calls from the Midrand Switchboard of customers wanting to escalate their concerns to the CEO.Your R

levant partyRequired Knowledge And ExperienceMinimum 1 - 2 year experience in Office administration Call Centre experiencewillbe beneficialEducational RequirementsMatric or equivalent / Legal / Para L

ersEnsure that contracts are issued and completed in full and signed by all relevant. Advise Sales, Call Centre, Branch Manager, and Rental Agents of vehicle availabilityEnsure that vehicles are deliv

thin our team for a Technical Support Team Leader within our Meadowdale team.Line Manager: National Call Centre ManagerJob SpecificationKey Performance Areas:Fielding Customer CallsAssist Customers(in

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

The Call Centre of a well - established business in the finance and transport industry has a vacancy for Quality Assurance Administrator with at least 2 - 3 years experience in Call Centre Management.

24Location: PretoriaPurpose Of The JobInteract with clients face to face, via email and/or telephonically to provide and process information in response to queries and requests. Provide the highest le

Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long - term relations

inimum Requirements (Qualifications And Experience)Grade 12/Matric.1+ years of work experience in a Call Centre Debt Collection environment.Must have experience (with the flexibility) in working Inter

re of every decision and behavior.Key Responsibilities Manage large amounts of inbound and outbound calls and emails in a timely manner Follow communication scripts when handling different topicsIdent

ales targets and KPIs.Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure.Ensure agents

services, generate interest in those products or services, and work to close sales.ResponsibilitiesCall allocated customers daily as per call cycle.Handle incoming sales or general calls.Provide supp

gulatory Exam 13 - 5 years of Investment experience with strong product and process knowledgeProven Call Centre management experience preferredKey CompetenciesClient - focused with strong communicatio

Closing Date 2024/04/08Reference Number MOT240328 - 4Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

es. QUALIFICATION & EXPERIENCE:Matric or relevant qualificationCustomer Service experience in a Call Centre environment would be advantageousComputer literacy essential (MS Word, Excel, Outlook, L

ut we also recognize that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and

amp; Excel Working knowledge SAP Strong People & Communication skillsJob Specification Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears Accurat

Plan and assist in conducting of regular quality and risk review procedures Accurate measurement of call and data quality Identify improvement opportunities Provide feedback to individuals and leaders

RequirementsMatricBusiness related Diploma/Degree2 - 3 years exposure to the Life Insurance industryCall Centre knowledgeMedical terminology preferred Duties and ResponsibilitiesProvide administrative

PurposeA Message centre adviser in the Momentum STI Client Care Department answers all overflowing calls and load messages to different operational departments. This must be done with a strong client

lWorking knowledge of LSN and SAPStrong People & Communication skillsJob Specification.Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrearsAccurate

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

n Empire (Johannesburg)Talent Acquistion Specialist: Ezekiel DubeWhat will you do?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Aucklandpark. The success

isors within the Client Retentions environment will deal with client queries and complaints; specificallyfrom clients that want to cancel their insurance; on all levels in a competent, efficient and p

and CXC, and provide relevant and timeous information to key StakeholdersContact customers telephonically and request payment as per collection scriptEnsure customer engagement and conversation is rec

inimum Requirements (Qualifications And Experience)Grade 12/Matric.1+ years of work experience in a Call Centre Debt Collection environment.Must have experience (with the flexibility) in working Inter

WHAT WILL YOU DO?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to cli

tomer Service CourseExperience withAmadeus GDSAdvantageous Experience in rewards travel programmes. Call centre trainingResponsibilities:Full understanding and ability to facilitate bookings via an On

Job ClassificationJob FamilySALES AND SERVICESCareer StreamCALL CENTRE (Service)Leadership PipelineManage Self: TechnicalFAIS AffectedJob PurposeTo provide professional and efficient call services in

What will you do?Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Illovo.The successful candidate will be required to market and / or sell short term insur

To develop and maintain optimal internal and external outsource provider relationships To supervise call centre outsourcing processes in order to ensure consistency to Vodacom standard Plan, monitor a

Midas is searching for a customer centric Tele - Sales candidate to join the call centre at Midas Menlyn Head Office in Pretoria. The purpose of this position is to enhance the branchs sales and ensur

g towards a degree or diploma relative to the financial services industry (preferred)2 - 3 Years of Call Centre experience in customer service principles and practicesProficiency in Afrikaans will be

uter literacy is essential; Must have a valid drivers license, plus PDP.Duties Respond to emergency call outs anywhere on Campus, within the precincts of the University and all the Residences within a

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

Closing Date 2023/09/15Reference Number MOT230908 - 1Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

ledge on Avaya Policy Centre system and Mainframe. knowledge of Short - term Insurance Knowledge of call centre function and operations (telephony, workforce management and metrics) Good communication

The successful candidate will work in a call centre environment and be responsible to telephonically confirm bookings, followed by a confirmation E - mail which have been made by Booking Agents prior

mers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. Product Experts ensure that prospective customer calle

r focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive a

s Relationship Consultant is responsible for providing technical support and coaching to Brokers on Call (Santam intermediaries) in order to effectively transact with Santams claims services channels.

sponsibility for collection for the Group.Main Tasks And ResponsibilitiesMaintaining records of all Call Centre TransactionsMonthly and Quarterly Financial reporting and Processing ReimbursementsDeali

functions. They will be responsible for but not limited to capturing and maintaining their assigned call center employee payroll records.Education and ExperienceMinimum matric with mathematics and acc

diKredit and/or funds by observing incidents, implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution is required on a continuous basis.

Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walking interactions etc.), responding to their needs, concerns and complaints within agr

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

UNITY TO GET ON THE CAREER LADDER.ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHERWhy do people call us the worlds most international company? Is it because we operate in more countries than any o

ledge on Avaya Policy Centre system and Mainframe. knowledge of Short - term Insurance Knowledge of call centre function and operations (telephony, workforce management and metrics) Good communication

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

sales of products within the United States market. The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the del