Call centre with matric

for an insurance industry in Drakensberg. Job requirements: Matric is essential At least one year’s call - centre customer service experience, ideally with working knowledge of the insurance industry

omer service agents (Insurance Industry). Job requirements: Matric is essential At least one year’s call - centre customer service experience, ideally with working knowledge of the insurance industry

We are a debt review call centre currently seeking additional team members to join our current team. Job requirements: The ideal candidate needs be highly professional with keen attention to detail an

driven sales environment (preferably within the Financial or Real Estate industry) Minimum 6 months call centre or telesales experience Matric Clear ITC Clear criminal record Extremely well spoken, co

12 - Financial/Legal Qualification preferred - 3 to 5 years experience in full Debt Collection (not Call Centre Debt Collection) or Credit Control a must - Knowledge of legal process regarding Debt Re

- Financial/Legal Qualification advantageous - 3 to 5 years experience in full Debt Collection (not Call Centre Debt Collection) or Credit Control - Knowledge of legal process regarding Debt Recovery

Customer Service Agents (Insurance Industry) Requirements: Matric is essential At least one year’s call - centre customer service experience, ideally with working knowledge of the insurance industry M

AIS Accreditation• Good communication skills (verbal and written)• 1 – 3 years’ Financial/insurance/call centre experience (Short Term Industry)• Claims experience is a preference• Knowledge of Insura

- Financial/Legal Qualification advantageous - 3 to 5 years experience in full Debt Collection (not Call Centre Debt Collection) or full Credit Control - Knowledge of legal process regarding Debt Reco

12 - Financial/Legal Qualification preferred - 3 to 5 years experience in full Debt Collection (not Call Centre Debt Collection) a must - Knowledge of legal process regarding Debt Recovery - Experienc

mum of 3 years' experience in selling short term insurance either as a broker agent or tied agent. •Call centre agents not preferred unless they have a minimum of 5 years' experience •All required reg

on customer Required Knowledge And ExperienceMinimum 1 - 2 year experience in Office administrationCall Centre experiencewillbe beneficialEducational RequirementsMatric or equivalent / Legal / Para L

ible for resolving first and 2nd line IT issues, reviewing the IT Helpdesk and addressing escalated calls, and ensuring customer satisfaction and continuous service delivery. Additionally, the role in

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

aningful change within our society.Job DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound calls Co - ordination of own administration Identifying

ntial); Degree and/or diploma in business/marketing (Advantageous)General Experience4 or more years call centre sales experience (Essential); Experience in Financial Services Industry (Advantageous)Ma

RequirementsMatricBusiness related Diploma/Degree2 - 3 years exposure to the Life Insurance industryCall Centre knowledgeMedical terminology preferred Duties and ResponsibilitiesProvide administrative

e additional South African languages including Sotho/Tswana/Pedi (mandatory).2 years client service call centre experience, dealing with calls and all related admin functions.Understanding of long - t

ired.ResponsibilitiesCustomer Management (Internal) Respond to customer emails and ensure follow up calls where required in a professional manner. Manage and resolve customer complaints and provide pr

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

ndustry. Areas of responsibility may include but not limited to Long Term Insurance Discovery HealthCall Centre: Medical Aid client servicing, claims, new business and health benefits administrationPe

nsitive manner and to take ownership of customer retention initiatives in cases of service failure. Call Centre Leadership & Performance Management: to ensure that the CS environment is lead from

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an outbound call centre.Currently unemployedWorked with targets and deadlines.Analyse accounts and devise a coll

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an Outbound Call Centre.Worked with targets and deadlines.Analyse accounts and devise a collections strategy to

ord, none negotiable Must be willing to work night shift, none negotiable Must have 1 year unbroken call centre experience from UK or USA Market1 year Healthcare Industry experience - advantage Famili

nal development Produce a range of solutions to problems Manages time effectively and works strategically to realize individual and organisational goals Focus on customer needs and satisfaction Follow

n complexity in a growing business.Job PurposeThis position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to con

sly, consider your application unsuccessful.RequirementsEducation and Experience:Minimum of 2 years Call Centre experience. You would be selling short or long - term insurance. Matric (Grade 12) Essen

fficiency.RequirementsMatricA minimum of 2 years International Sales Management experience within a Call Centre environmentProven leadership & coaching ability with a track record of driving resultsSt

EnvironmentContinued Personal DevelopmentBusiness PartnershipPersonal Marketing StrategyOutsourced Call CentreRewards and RecognitionSense of Belonging and funMinimum RequirementsMatric (essential)Te

es diploma or any other relevant qualifications will be advantageous.1 - 2 Experience in a customer service/call centre environmentSAP experience will be advantageousProficient in all MS applications.

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

but not limited to: Providing product information and handling financial queries Answering inbound calls timeously Dealing with all queries through to resolution Maintaining accurate details of all q

al Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate Preferred QualificationCall Centre Management Certificate.Minimum Experience Level3 - 5 years experience in collections / f

es - RE 5 (as per DOFA date) ExperienceA minimum of 1 year of Sales experience, preferably within a call centre.Previous short - term insurance experience is advantageous. Knowledge And SkillsNew busi

ting, allocate and follow up on service requestsHandle internal and external complaints on Telephonically and emailsAny other related tasks or duties assigned by the Supervisor / Line ManagerAdherence

WHO ARE WE?BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since 2005.We boast a warm, employee - focused environment, inclu

- paced environmentExcellent knowledge of effective customer service processesUnderstanding of the Call Centre industryComputer literacy ability to speedily navigate multiple systems effectivelyAtten

- paced environmentExcellent knowledge of effective customer service processesUnderstanding of the Call Centre industryComputer literacy ability to speedily navigate multiple systems effectivelyAtten

e guidanceSubmission process through customers own or branch self - service device (where applicableCall centre detailsMinimum Requirements: National Senior Certificate or Equivalent NQF 4Competencies

ng troubleshooting abilities from OS to application layer Experience in high - volume environments (call centre advantageous) Clear criminal recordBenefitsComprehensive Health and Wellness: Free acces

efficiencyRequirementsMatricA minimum of 3 years International Sales Management experience within a Call Centre environmentProven leadership & coaching ability with a track record of driving resul

ng troubleshooting abilities from OS to application layer Experience in high - volume environments (call centre advantageous) Clear criminal recordBenefitsComprehensive Health and Wellness: Free acces

ntract Grade 12 qualification or relevant tertiary qualification 3 years’ experience in Collections Call Centre Minimum 2 year supervisory experience Knowledge of NCA requirements pertaining to collec

- Financial/Legal Qualification advantageous - 1 to 3 years experience in full Debt Collection (not Call Centre Debt Collection), preferably in a legal environment - Knowledge of legal process regardi

ies.Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), responding to their needs, concerns and complaints within

perience and QualificationsGrade 12 (Matric)Completed or studying towards a Degree / Diploma2 Years Call Centre experience of customer service principles and practices (preferable Momentum Traditional

es. Education And Experience Matric (Essential) 1 years short term insurance claims experience in a call centre (Essential) Completed learnership/internship short term insurance claims, e.g. Santam, H

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

nt of product and soft skills knowledge targets Adhere to risk and compliance requirements Updating callers on the progress of their requests Ensuring that callers receive service in line with Discove

ent (Essential)General Experience1 or more years' Financial Services industry experience (Essential)Call Centre Experience (Essential)STI experience (Advantageous)1 or more years' Claims Experience (A

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walking interactions etc.), responding to their needs, concerns and complaints within agr

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

diKredit and/or funds by observing incidents, implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution is required on a continuous basis.

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order